Who Is Utility Warehouse in the UK?
Utility Warehouse (UW) began in 1996. This brand lets you get several home services. UW is not the same as some others that the only offer energy. You have the option to get gas, electricity, broadband, mobile, home phone, insurance, and boiler cover from this company. All of these come together in one bill from Utility Warehouse.
This all-in-one model is made for new customers who want things to be easy. You will get the best value with it. It can also help to lower energy costs when you put things together with this plan.
UW now helps over 800,000 homes. The way UW does this is new. UW gets new homes through their own group of partners, not by using lots of ads. This helps keep their prices down and lets them use money for the UW Cashback Card. If you get the cashback card, you can save even more as a UW customer.
For most families, this way brings peace of mind. There are fewer energy bills to take care of and not as many people to talk to for help. You also spend less in your everyday spending, which makes it easier to keep your monthly energy bills under control.
Utility Warehouse Tariffs and Prices (Correct as of September 2025)
UW’s energy prices are set by Ofgem’s price cap. So, the standard variable tariff cannot be more than what the price cap allows for a home with typical domestic usage. UW also has fixed rate tariffs. You can get bundle discounts when you take more than one service.
The UW price pledge says they will have a lower price than the cheapest major provider. This deal is open to new customers who get several services with UW.
| Tariff Name | Tariff Type | Payment Method | Electricity Unit Rate | Daily Standing Charge | Gas Unit Rate | Gas Standing Charge | Exit Fee | Key Details |
|---|---|---|---|---|---|---|---|---|
| UW Standard Variable Tariff | Standard Variable | Direct Debit | 29.90p per kWh | 47.10p per day | 7.20p per kWh | 31.00p per day | £0 | Prepayment meter option available; follows October price cap updates |
| UW Fixed Saver 12M | Fixed (12 months) | Direct Debit | 29.20p per kWh | 46.50p per day | 7.05p per kWh | 30.85p per day | £50 | Locks energy rates for 12 months; early termination fees apply |
| UW Bundle Discount Tariff | Fixed (12 months) | Direct Debit | 28.75p per kWh | 46.00p per day | 6.95p per kWh | 30.60p per day | £50 | Cheapest rates reserved for eligible bundle services customers (energy + broadband/mobile/insurance) |
This is based on using 2,700 kWh of electricity and 11,500 kWh of gas per year. The costs can go up or down. It depends on customer usage data, where you live, and what kind of meter there is.
The UW Cashback Card Explained
One thing that helps UW stand out is the cashback card. This card is from Mastercard International Incorporated. When you use the card, you get money back on your everyday spending. You can use it at major retailers and at shops that partner with them.
- The average cashback card customer gets back £120 to £300 each year. This helps make your bill lower when you need to pay it.
- Unlimited cashback means the UW cashback card lets you earn as much cashback as you want each year. There is no maximum limit.
- Bonus credit may be given to eligible new customers. Sometimes, you get it as a welcome bonus when you join.
- Your money has protection because of the Financial Services Compensation Scheme (FSCS). If there is an unlikely event of insolvency, your funds will stay safe.
Customers use this card the same way as a debit card. When you buy something with it, you get money back. That money goes right to your UW bills. It can help lower your energy costs and also pay for other things. For some people, what they save is enough to pay for the daily standing charge each day.
What Products and Services Does Utility Warehouse Offer?
Utility Warehouse (UW) is different from other UK energy suppliers. It does not just give you gas and electricity. UW also offers several key household services in one. With UW, it is easy to pay all your bills together in one place. Many people feel this makes life easier. It can even help save money. The price is usually better than what you pay if you stay with your previous provider for energy and go to someone else for your other services.
Here’s a closer look at UW’s product portfolio:
- Gas and Electricity – UW lets you pick between fixed and variable energy tariffs. With the standard variable tariff, prices change every time there is a new energy price cap period. These times are 1st January, 1st April, 1st July, and 1st October. If you want your energy price to stay the same, you can go for a fixed rate tariff. This will keep your energy rates the same for up to one year and shields your home from any changes in energy costs.
- Dual Fuel Tariffs – Many homes use both gas and electricity from UW at the same time. This makes life easier for you and can lower your unit rates and the daily standing charges you pay. Dual fuel tariffs help you get the best value when compared to buying each fuel from different energy suppliers.
- Smart Meters – UW will give you a communicating smart meter at no cost. A smart meter sends your meter readings to UW by itself. This means your bills will be right and you can see your energy usage right away. A smart meter works well for new energy tariffs and helps you watch your costs.
- Prepayment Tariffs – If you pay for your gas or electricity using a prepayment meter, UW has tariffs ready for PAYG households that follow Ofgem’s prepayment price cap. This stops
When people get a number of services with UW, like energy, broadband, and mobile, they get the UW Price Pledge. The price pledge says that your energy price will be less than the cheapest major provider for the first year. So, you can feel good about your choice and save money, too.
Billing and Account Management
Utility Warehouse helps you pay your bills in a simple way. They bring all your services to one place, so you only get one bill.
- One Bill for All Services – You get only one bill that covers energy, broadband, mobile, home phone, and insurance.
- Direct Debit Payments – A direct debit takes the money for what you owe each month at the time of billing.
- Smart Meter Installation – A smart meter shows you the gas and electricity you use as you use it.
- App & Online Account – You can use their app or website to handle tariffs, send readings, and check how much energy you use.
- Cashback Deduction – You get money back from retail partners, and this amount comes off your bill automatically.
UW shows clear services terms and full details for each product. You can read about their UW terms and the full terms before you decide to sign up.
How Does Utility Warehouse Compare to Other UK Suppliers?
- British Gas – The company gives insurance and cover for your boiler. It does not have broadband or mobile deals. UW is better when you want to get bundles.
- EDF Energy – The company uses a lot of nuclear and green energy. UW gives you better deals when you use eligible bundle services.
- Octopus Energy – The company is known for green deals and smart prices. UW gives cashback instead. UW is not all green, but its cashback model makes it stand out.
- OVO Energy – The company has options for insulation and heating. UW helps customers save money on everyday spending.
- Good Energy – The company is all about renewable energy. UW is not the same because it offers so many useful services in one place.
Pros and Cons of Choosing Utility Warehouse
Pros
- Mix your home phone, broadband, mobile, and energy service. You get the best value when you put them all together.
- The UW Price Pledge means you will pay less than the cheapest major provider if you qualify.
- A cashback card can help you lower your energy bills and the cost for other things you buy.
- Good customer service matters, and it's easy because you only go to one provider for help.
- You get smart meters. You can choose flexible tariffs or prepayment tariffs as well.
Cons
- You need to try a few services to find the lowest energy rates.
- You will have to pay termination fees if you end a fixed deal early.
- The electricity is not all from renewable sources.
- To get some savings, you have to use the cashback card on your everyday spending.
How to Switch and Save on Utility Warehouse Energy Prices
Switching to UW is simple:
- Type your postcode in the comparison tool.
- Let us know who your current supplier is and how much energy you use.
- You will see UW prices next to the ones from other suppliers.
- Pick if you want just energy or the full bundle.
- Say yes to switch online. UW will do the rest and move you from your old supplier. Your power will not stop during the switch.
Customers can choose from two options. You can get a prepayment meter, or you can pay using a standard direct debit.
FAQs About Utility Warehouse Energy Prices
Yes. Utility Warehouse is the company that gives you gas and electricity for your home. You can choose to have only electricity, just gas, or both together in a dual fuel plan. A dual fuel deal is easy because you will have both gas and electricity on one account. You will get just one bill each month. There will be only one direct debit payment for the two. A lot of people see that dual fuel plans may come with better prices. You might pay less each day than when you get your gas and electricity from other companies. If you want things to be simple and not have to talk to a lot of different people, getting gas and electricity from Utility Warehouse could work well for you.
We suggest you take a look at our Utility Warehouse Reviews page. There, you can read what real people say about their service. You can also compare Utility Warehouse to other energy suppliers like British Gas, EDF, Octopus Energy, and OVO. A lot of customers mention the UW Cashback Card. It helps people save money every year on energy bills and some other things. Some feel it's good to have broadband, mobile, and insurance all with their energy in one place. But others say you need a number of services together to get the best value or top dual fuel deals. By reading reviews, new customers get to know if Utility Warehouse is the best value for their home.
Utility Warehouse updates its standard variable tariff at the start of January, April, July, and October each year. These updates go along with the new energy price cap set by Ofgem. The energy price cap controls how much suppliers like Utility Warehouse can charge for homes with typical domestic usage. A fixed tariff may be updated more often if the energy market moves or if wholesale energy prices change. People who want their energy price to stay the same often choose a fixed tariff. Some people who like to have more choice go with the variable tariff. Utility Warehouse also offers bundle deals. These can help bring down energy price rises. If you use these deals and the Cashback Card, you can save even more. That can be good for your household’s bills.
The UW Price Pledge helps new customers save money in an easy way. If you get energy and at least two other qualifying services, like home insurance, mobile, or broadband, you will get a better price than the cheapest major provider’s offer for your first year. This price pledge is for eligible new customers to give them a deal that is better than what they had with their previous provider. The details are set out in the uw terms, the full terms, and services terms.
To keep the price pledge, you have to stick with all your qualifying services for your first year. If you stop any of them early, you may need to pay termination fees as set by fixed tariffs.
The UW Cashback Card is handed out with permission from Mastercard International Incorporated. Mastercard International Incorporated owns a registered trademark. The card is a type of electronic money. When someone loads money onto the card, it goes into a pool of funds.
If there is an unlikely event of insolvency, this money is kept safe. It is used to pay back what customers like you are owed. If the funds do not cover all the balances, the Financial Services Compensation Scheme will help. This means the finance services compensation scheme gives extra protection. This way, UW Cashback Card customers do not lose their money.
UW Cashback Card customers can feel safe knowing their money is being looked after. Also, cashback earned from retail partners and major retailers goes directly toward their bills. This can help lower energy costs. It can also pay for things like the daily standing charge, broadband, and mobile bills.
Yes, Utility Warehouse has tariffs for people who use a prepayment meter. A prepayment meter is also called PAYG or pay as you go. This means you put money on the meter before you use the energy. The tariff can help people keep track of their spending. All prepayment tariffs from Utility Warehouse follow the price cap set by Ofgem. Ofgem checks this price cap every three months. The price cap makes sure you do not pay more than a set amount for every unit of energy.
There are times when prepayment may cost more than paying by Direct Debit. But with Utility Warehouse, you get some extra benefits. There are things like a Cashback Card and discounts if you bundle services. These can help cover the cost. If you want to switch from your previous provider, you should see what Utility Warehouse offers for the prepayment meter. Their deal might be better than what other companies have.
From time to time, Utility Warehouse gives special offers for eligible new customers. You may get a welcome bonus, a free cashback card trial, or even bonus credit if you sign up for several services. The deals change based on how many services you take and if you are a new UW homeowner. It is a good idea to read the full details and service terms to check how long you must keep these services to get your offer. These promotional activities also help you feel better about moving to Utility Warehouse and can help you cut your energy bills in the first year.
Yes. Many people save money when they change to UW, especially if they use more than one service. The UW Price Pledge says you will pay less than the cheapest major provider if you use several services. The UW Cashback Card can help most customers save hundreds of pounds each year, because you get money back on everyday spending at major retailers. Savings go straight onto your bills, so energy costs and other household costs will be lower. If you stay with your previous provider, you might miss out. With fixed rates, the cashback card, and bundle discounts, UW is able to give the best value as time goes on.
Compare energy suppliers
- British Gas Energy Prices
- Compare home energy prices
- E.ON Next Energy Prices
- EDF Energy Prices
- Ecotricity Energy Prices
- E Energy Prices
- Fuse Energy Prices
- Good Energy Prices
- OVO Energy Prices
- Octopus Energy Prices
- Outfox the Market Energy Prices
- So Energy Prices
- Scottish Power Energy Prices
- Tomato Energy Prices
- Tulo Energy Prices
- Utilita Energy Prices
- Utility Warehouse Energy Prices
- 100Green Energy Prices
Energy Providers Reviews
- British Gas Reviews
- E.ON Next Reviews
- EDF Energy Reviews
- Ecotricity Reviews
- E Gas and Electricity Reviews
- Fuse Energy Reviews
- Good Energy Reviews
- OVO Energy Reviews
- Octopus Energy Reviews
- Outfox the Market Reviews
- So Energy Reviews
- Scottish Power Reviews
- Tomato Energy Reviews
- Tulo Energy Reviews
- Utilita Energy Reviews
- Utility Warehouse Reviews
- 100Green Reviews
*Average annual cost based on the cheapest tariff available through Free Price Compare compared to the April 2025 price cap: £1,617 vs £1,755, a saving of £231 for typical dual fuel customers. Actual savings will vary depending on household consumption. Based on medium usage as defined by Ofgem’s Typical Domestic Consumption Values (2,700 kWh electricity and 11,500 kWh gas), paying by direct debit, with paperless billing. Prices averaged across all UK regions and correct as of 1 April 2025. Savings exclude any cashback you may be eligible for.
Page last updated on: 26/09/2025
Page reviewed by: Andrea Troy