Switch with confidence, despite the Coronavirus - The vast majority of switches are unaffected by the Coronavirus and you will be able to switch as normal and you won’t be left without a service while you switch. However, if your switch is one of the small number that requires installation, you may have to wait longer than normal for an engineer appointment. Learn more Close

All available plans for you

Plusnet Home Broadband Explained

Plusnet is known for good customer service that provides value for money home broadband service and fast connection speed broadband to the UK household.

Plusnet was founded as a dial-up ISP back in 1997, their customer base doubled in 2004. Since then Plusnet continued to grow its internet based home broadband and telephone services and they are now one of the larger broadband service providers within the UK.

Plusnet is a combination of 3 different firms, Free Online, Force9 and Metronet.

Back in 2012, Plusnet launches its Plusnet fibre broadband using exactly the same network as BT (it is the same as BT super-fast Infinity broadband) to offer maximum broadband speed of 76Mbps. All of the packages offered by them come with unlimited downloads, however traffic prioritisation is used.

Plusnet Broadband Customer Service

They take great pride whilst dealing with customers and have won numerous customer service awards. Customers can get in touch with them by using various options available and all of their call centres are based in the UK.

Online support section – offers basic support and frequently asked questions

Contact us facility – offers live chat and telephone support

Technical support – customers can call them by using a freephone number which is open 7 days a week.

Hardware and Equipment

Plusnet uses “N” series technology for their wireless routers and they provide these routers with all ADSL and fibre broadband packages. This router is provided free of charge when you agree a 12 month or an 18 month contract for fibre or ADSL broadband.

Software Options and Features

Plusnet Protect Software – Plusnet unlimited products come with Plusnet Protect Software free of charge and they automatically update daily from their server facilities.

McAfee – Their security protect package includes personal firewall and spam protection which is provided by McAfee.

Additionally, Plusnet internet products come with their own safeguard and parental control options.

Email and Mailbox

Customers who buy Plusnet broadband deals will receive a default mailbox option as part of the deal which also includes unlimited alias email addresses.

You can use an alias email if you don’t not want to use your own default email address, alias email are redirected to your own email which was used to sign up broadband package.

Other Extras

Additional monthly discounts are available when a customer refers a family member or a friend the discount is only applied if a family member or friend take out a Plusnet contract.

  • 100% free for consumers
  • Independent and Impartial comparison service
  • We are updated with all latest broadband and phone deals
  • You can save up to £322 on broadband and digital TV
  • 10+ years’ experience in Price Comparison Market

Mobile broadband deals

Mobile broadband deals for instant and hi-speed internet anytime anywhere. For many years the internet has served as the most comprehensive

Read More [+]

Compare telephone and broadband deals

Selecting the best telephone and broadband deals. When purchasing a telephone and broadband package, you should consider spending some time

Read More [+]

How to compare telephone prices?

Catch the most exciting deals by comparing telephone prices. Despite the increasing use of mobile phones and modern communications tools

Read More [+]

Free Line Rental Deals

Line rental deals have received good popularity in many countries and are being utilized by millions of users. They have almost become

Read More [+]

How to get the best TV and broadband packages

Contrary to beliefs the hike in TV and broadband package prices has made it very important for

Read More [+]

Cost Effective Bundle Deals to Save a Lot of Money

Buying high tech gadgets like Smartphones was never thought to be cheap. But with the

Read More [+]

Digital TV: The Most Frequently Asked Questions

Read the most frequently asked questions about digital TV; see the answers, compare quotes and find the best deal to suit you.

Read More [+]

Business Broadband: The Most Frequently Asked Questions

Read the most frequently asked questions about business Broadband; see the answers, compare quotes and find the best deal to suit you.

Read More [+]

Home Phones: The Most Frequently Asked Questions

Read the most frequently asked questions about home phones; see the answers, compare quotes and find the best deal to suit you.

Read More [+]

Arqiva to collaborate with Samsung for 5G launch trials

With the UK government planning to launch 5G services in 2020 and aiming to be the world leader in 5G, we can expect good competit

Read More [+]

Phillips and Ericsson collaborate to launches 4G connected street lights

Have you ever imagines street lights offering mobile networks? Wouldn’t it be great when the street lights give away high sp

Read More [+]

Ofcom Imposes A £42m Fine On BT, Highest Ever On Any Telecom Provider

One of the biggest news that made waves in the telecom sector was when Ofcom decided to slap a £42m fine on the telecom giant BT

Read More [+]

UK Broadband Prices To Shrink, Ofcom Plans To Cut Openreach Charges

The UK households would soon get some piece of mind as telecom regulator plans to reduce broadband costs. This will have a direct

Read More [+]

The Best Cheap Mobile Deal Providers

Mobile phones are the biggest necessity of the modern era. We all live a life of zero communication gaps. Mobiles are the easiest

Read More [+]

Bundle Deals

Guide by FreePriceCompare.com Cost Effective Bundle Deals to Save a Lot of Money Buying high tech gadgets like Smartphones was nev

Read More [+]

Astra Connect

Astra Connect broadband from Europasat offers affordable satellite broadband services.


With the BT infinity package, customers are offered superfast broadband which can reach speeds of up to 76Mbps and BT sport comes as a standard.


EE stands for Everything Everywhere and it offers free calls, superfast home broadband and brilliant freebies such as Norton Online Security.


Freesat gives customers access to the popular features of a subscription based TV service, without any contract.


Freeview digital TV comes with no contracts, subscription or installation fees.

Fuel Broadband

Formerly known as Primus Saver, Fuel Broadband is a straightforward, great value broadband provider.

John Lewis Broadband

John Lewis provides simple 12 month contracts for home phone and broadband services.


With NOW TV customers can access their Sky entertainment and catch up on their favourite shows.

Origin Broadband

Origin Broadband is an independent ISP which offers a range of phone and broadband deals with superfast speeds of up to 76Mb.


Plusnet provides a best value broadband service which wouldn’t break your bank.


Sky offers a wide range of broadband, phone and TV packages which often come with discounts and offers.


Popular for its presence as one of the leaders in the UK energy market, SSE now also offers great value broadband deals.


TalkTalk makes good home entertainment options very affordable, with simple broadband packages offered at just £3.50 per month.


TenTel offers great value packages which are bespoke to the customer’s needs.


Three, 3, provides mobile broadband services allowing you to gain access to the internet on the move.

Virgin Media

According to the UK communications regulator, Ofcom, Virgin Media has been the fastest provider of broadband packages in the UK for the sixth year running.


Using your existing broadband connection and home phone handset or smartphone, Vonage allows you to make high quality, unlimited calls to numbers all around the world.

XLN Telecom

XLN Telecom provides services for small businesses looking for quick and cheap access to business broadband and phone requirements.

3500+ reviews