Privacy Policy

Privacy Policy

RBH LONDON LTD T/A is committed to protecting any information you provide by which you can be identified when using this website. You can be assured that it will remain with us and only be used in accordance with this privacy statement.

RBH LONDON LTD T/A may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 09-09-2016.

What we collect

We may collect the following information:

  • Name and Address
  • Contact information including email address and phone number
  • Demographic information such as postcode, preferences and interests
  • Business Details.
Disclosure of your information

It is essential that we disclose your information to those third parties that match your enquiry so that you receive appropriate responses. We hold all of your personal data under strict regulation and use it only to assist with your enquiries.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to provide/improve our products and services.
  • We may periodically contact you about new products, supplier information and promotional offers,
  • Price changes, special offers or other information which we think you may find
  • Interesting using the email address which you have provided.
  • We may contact you by email, phone, fax or mail. We may use the information to
  • Customise the website according to your interests.
  • Promotions from carefully selected 3rd parties that may be of interest (see below)
Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Browser cookies

We use cookies to help us analyse traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. During the course of any visit to, the pages you see, along with a cookie, are downloaded to your computer. Any information that is supplied by cookies can help us to provide you with a better service and assists us in analysing the profile of our visitors.

Most web browsers automatically accept cookies, but normally you can alter your browser settings to prevent automatic acceptance, if you prefer. If you opt not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

We do not store passwords or any other information about a visitor in a cookie that could identify them, their location, their preferences or their financial activity.

A) How to find and control your cookies
Internet Explorer 6.0, 7.0, 8.0, 9.0, 10.0 &11.0
  • 1. Choose Tools, then
  • 2. Internet Options
  • 3. Click the Privacy tab
  • 4. Click on the ‘Advanced’ button
  • 5. Check the ‘Override automatic cookie handing’ box and select Accept, Block or Prompt for action as appropriate.
Mozilla Firefox
  • 1. Choose Tools, then
  • 2. Options…
  • 3. Privacy
  • 4. Cookies
  • 5. Set your options as required
Opera 8+
  • 1. Choose Tools, then
  • 2. Preferences
  • 3. Advanced
  • 4. Select Cookies
  • 5. Select your settings using the available options
  • 1. Choose Safari, then
  • 2. Preferences
  • 3. Security
  • 4. Select options by Accept Cookies as required.
B) How do you know which of the sites you’ve visited use cookies?
Internet Explorer 6.0, 7.0, 8.0, 9.0, 10.0 &11.0
  • 1. Choose Tools, then
  • 2. Internet Options
  • 3. Click the General tab
  • 4. Click Settings
  • 5. View Files.
Mozilla Firefox
  • 1. Choose Tools, then
  • 2. Options…
  • 3. Privacy
  • 4. Cookies
  • 5. Click the Show Cookies button.
Opera 8+
  • 1. Choose Tools, then
  • 2. Advanced
  • 3. Click Cookies.
  • 1. Choose Safari, then
  • 2. Preferences
  • 3. Security
  • 4. Click Show Cookies button.
C) How to see your cookie code

Adjust cookies and site data permissions on Google Chrome

  • 1. Click the Chrome menu on the browser toolbar.
  • 2. Select Settings.
  • 3. Click Show advanced settings.
  • 4. In the “Privacy” section, click the Content settings button.
  • 5. In the “Cookies” section, you can change the following cookies settings:
    • a) Delete cookies.
    • b) Block cookies by default.
    • c) Allow cookies by default.
    • d) Keep cookies and site data by default until you quit your browser.
    • e) Make exceptions from specific websites or domains.

Just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

Third parties – Marketing and Relationship Management

We may from time to time supply your information to third parties for marketing or relationship management purposes. The main purposes is to allow third parties to provide you with information about goods and services which they think may be of interest to you based on the information you supplied and/or to maintain any existing relationship they may have with you through email, postal, SMS or over the telephone. Such information may be provided by marketing communications or advertising which is tailored to your interests. Your data may also be used in the way described below. Be assured that any such parties will only be allowed to use your data in accordance with the Data Protection Act 1998 and other applicable law relating to privacy.

Those third parties who would wish to send you marketing communications or to advertise to you will fall into the following categories:

SectorDescription and examples
Online retail
General stores
Automotive (including dealerships and accessories)
Home furnishings
Home improvement
Fashion and clothing
Telecoms and utilities
Loans, credit cards and mortgages
Investments & savings
Personal Injury
Claims Pensions
Debt Management
Private Medical
Life Insurance
Boiler Cover
Other insurances
Travel booking
Health & Well-being
Media & publishing companies
Legal Services
Educational institutions
Telecommunication and broadband services
Who do we share your details with?

When you use any of our Services, you consent to us disclosing your personal information to the following parties:

  • Mobivate –  To send SMS with confirmation of the savings available and relevant 3rd party marketing. View Mobivate’s terms and conditions and privacy policy
  • Energy Helpline – The comparitive quotes are powered using Energy Helpline. View’s terms and conditions and privacy policy
  • Austinshire Partners – Leading solution provider of career choices and jobs. View Austinshire Partners Privacy Policy privacy policy
  • Career Centric – Providing choices when it comes to your career.
  • Popular LLC – Sending relevant 3rd party offers via email
  • DataMixx – Sending relevant 3rd party offers via email and postal – View DataMixx’s Privacy policy
  • We use OPEND (, an Advertising Technology platform which sends targeted advertising communications they deem to be relevant within your accepted data categories. Data uploaded to OPEND becomes fully anonymised and encrypted on upload and they never see any PII (Personal Identifiable Information).

Whilst some of the products and services on our site are run by us some of them are run by external companies who can offer better deals and value than we can directly, therefore we partner with these to offer you the best service and prices. The service providers are Energy Helpline, Simplify Digital, Seopa Ltd, Skyscanner, Totally Money and Fluent Money and we may receive your data from these companies if the correct opt in and consent is given.

Scope of Consent

By submitting your personal data on this site, whether in those fields marked mandatory or otherwise, you are affirming your consent for such information to be used in accordance with this Privacy Policy. You will be able to withdraw that consent at any time by the methods described below.

If you opt in to telephone calls you are consenting to receiving live calls and recorded calls.

By continuing to use this website you have consented to information being collected from your device by cookies or other similar technologies, for the purposes described in this Privacy Policy, including the display of targeted advertising based on the information provided.

Opting out at a later date

Once you have given your consent, you can however still control whether or not you continue to receive communications or see such advertisements from such third parties. The method of control depends on the channel of communication or advertising:

The easiest way to opt out is to email, we will unsubscribe you from email, telephone and postal campaigns from us. Please note that such opt-out will only apply to communications from those third parties with whom we have a business relationship. If you opt out this way, you may still receive communications from third parties with whom we have no relationship and in which case we would recommend that you also use the following channels as well as opting out from us directly.


You can also withdraw your consent for postal marketing from anyone by adding your details to the Mail Preference Service. For more details please go to

E-mail or SMS (text message)

You can unsubscribe from receiving e-mail or SMS marketing communications from any individual third party by using the instructions in any email communication such third party sends you (usually an ‘unsubscribe’ or ‘STOP’link).

Telephone calls

To withdraw your consent for live or automated calls from anyone you can add your name to the Telephone Preference Service which is maintained at this website address:

Accessing personal data

You can contact us to ask whether we are keeping personal data about you, by sending an email to Upon request, we will provide you with a readable copy of data which we hold about you. If you ask us to delete, correct or amend that personal data we will do so within a reasonable time.

If you have any queries relating to your personal data please contact us at:

Data Protection Officer


Write to us –

Or simply call us on 0203 4757 476.

Your consent

By disclosing your personal information to, you consent to the collection, storage and processing of your personal information in the manner set out in this Privacy Policy.

Protection of personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.