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The Best Vodafone Deals for Broadband, TV & Mobile

Vodafone broadband explained

Vodafone history dates back to 1982 when Racal Strategic Radio Ltd joined forces with Milicom to form what we know today as Vodafone.

Vodafone has now become a global brand with over 300 million customers and operating in over 25 countries.

In the last few years, Vodafone has entered the broadband arena to offer superfast broadband at a competitive price.

Vodafone offers discounted deals for customers taking out a mobile phone contract with broadband with a minimum contract length of 18 months.

The main features of Vodafone broadband are:

  • Contracts range from 18 months to 24 months
  • A guaranteed speed - with a refund of up to 15% is given if the minimum broadband speeds is not achieved
  • Free router which operates as a Wi-Fi Hub
  • Mobile App to monitor and control internet usage
  • Six Months free subscription to the award-winning internet security software F-Secure SAFE
Vodafone broadband explained

How great is Vodafone’s broadband service?

Vodafone is a world leader in mobile communications and has set its intent to become a large player in the domestic broadband market and has already won several industry awards for its broadband services.

What do customers say about Vodafone broadband?

Vodafone has set a high standard for customer service for mobile communication, and its aim is to deliver consistent high levels of customer service for its broadband division. Freepricecompare.com’s internal research shows the overwhelming number of customers with Vodafone broadband rated the service as Good or Excellent.

How do you get in touch with Vodafone broadband’s customer service?

Vodafone broadband offers 24/7 live chat to customers and for those customers that would rather speak to an adviser, they can call 0333 3040 191 or 191 from a Vodafone mobile. Call centre opening times are 8am - 9pm 7 days a week.

Did you know: Vodafone has won several industry awards for its broadband services.

How fast is Vodafone’s broadband speed?

Vodafone has decided not to offer broadband through copper lines focusing totally on fibre optic broadband, which means users will experience far higher speeds with a minimum speed guarantee or (some of) your money back.

Vodafone have simplified their offerings to two deals, both with unlimited usage;

Vodafone superfast 1

is Vodafone broadband’s standard offering, which gives an average broadband speed of 35 Mbps and download speeds of 10 Mbps. Vodafone are confident in the performance of their broadband and have a minimum speed guarantee of 25 Mbps. This suitable for small households using between 1-4 devices at the same time.

  • Minimum guaranteed download speed of 25 Mbps or they will give you money back
  • Minimum upload speed of 10 Mbps
  • Average download speed of 35 Mbps
  • Unlimited broadband data usage allowed
  • 18 months minimum contract term
  • F- Secure SAFE - free trial for 6 months
  • Router – Vodafone broadband router provided as part of the contract
  • Line rental for home phone and broadband included within the price

Vodafone Superfast 2

is the higher-level package suited to homes that require higher speeds. The average speed is 63 Mbps with an upload speed of 20Mbps. The minimum speed guarantee is 55Mbps or (some of) of your money back.

  • Minimum guaranteed download speed of 55 Mbps or they will give you money back
  • Minimum upload speed of 20 Mbps
  • Average download speed of 63 Mbps
  • Unlimited Vodafone broadband data allowance
  • Minimum 18 months contract terms
  • F-Secure safe – 6 months free trial
  • Router – Vodafone broadband router provided as part of the contract
  • Line rental for home phone and broadband included within the price
How fast is Vodafone’s broadband speed

With both packages; Superfast 1 and Superfast 2, you will get 6 months free of the award-winning internet security software F-Secure SAFE.

A guide to what internet speed is right for you, consider what the internet will be used for and how many people will use the internet at once. Simple browsing requires less than 2mbps (download speed). For those that use Netflix, 3 Mbps is recommended, and 5 Mbps if you want Netflix HD content. For consumers looking to view 4K video content, the minimum download speed recommended is around 25 Mbps.

Vodofone is aware there is a demand for even higher speeds, and so is one of the few companies in the UK rolling out 1Gbps speed. At current the service is limited to only a few areas.

Remember: Vodafone offers a minimum speed guarantee or you'll get money back.

What other services you can get from Vodafone home broadband offering?

Sky Sports packages / channels No
BT Sports / BT Sports app No
TV channels No
Fibre optic broadband service Yes
ADSL broadband service No
Mobile phone deals and packages Yes
Call package options Yes
International calls Yes - on selected countries

Does Vodafone have its own broadband network?

Like most of the broadband providers in the UK, Vodafone broadband uses the Openreach fibre optic network which covers 95% of the UK.

The rollout of 1Gbp speed is in conjunction with City Fibre which is independent of Openreach and gathering pace.

How do you check if Vodafone is in your area?

You can use Free Price Compare’s deal checker to compare broadband deals that are available in your area or should you want to speak to a friendly adviser please call 0800 977 5741 .

What hardware do I get by joining Vodafone broadband?

Vodafone broadband send all their customers the latest Wi-Fi hub at no extra cost which is believed to be twice as fast as their previous version and is equipped with the signal strength to give internet coverage to the whole of your home.

For customers that wish to retain the use of their own router, they can do so as long its compatible with the Openreach network. To go online you’ll need to still use your Vodafone broadband username and password. Customers using a router not supplied by Vodafone will not get support for hardware issues.

What hardware do I get by joining Vodafone broadband

Tip: Vodafone's latest Wi-Fi hub is provided at no extra cost and offers coverage for your whole home.

What internet controls does Vodafone give to its customers?

The Vodafone app which is downloadable from the Apple App store or Android Play allows customers to control the internet from a mobile phone. It allows you to prohibit websites you feel are not suitable for your kids, and even the amount of time they spend on the internet. The app allows you to prioritise which device gets the most use of the bandwidth making it great for streaming or downloading large files without other devices impacting on the performance.

The app also allows you to set up a guest network, and monitor what devices are connected to the network and remove any devices that you feel shouldn’t be on the network.

Did you know: The Vodafone app allows you to control internet usage, set up guest networks, and monitor connected devices.

What internet security software does Vodafone broadband give its customers?

Vodafone broadband have teamed up with F-Secure.com to offer all new customers the innovative award-winning security software, F-Secure SAFE. The software is free for 6 months with the option to extend the security for another 12 months for a discounted price.

F-Secure SAFE protects up to 5 devices from viruses, malware, ransomware, and websites that phish for personal details, F-Secure SAFE has the added feature of tracking devices, so in the event their stolen, F-Secure SAFE will help track the location of the device. If there is sensitive information, you’re able to use the software to delete data and files.

How to set up Vodafone broadband?

Vodafone broadband is really easy to set-up and does not normally need an engineer visit unless a new phone line is being put in.

Take your router out of the box, connect one end of the DSL cable directly to the router and the other directly to your phone socket. A microfilter has been supplied for houses with one phone socket (so your home phone can stay connected). Connect the power cable to the router and plug to the power socket and you’re ready to go.

What are the charges for installation of a new line?

Vodafone broadband will not charge for the installation of a new line nor do they have any additional set-up or installation costs.

How long does it take to go live with Vodafone broadband?

From the point of signing up on freepricecompare.com to your broadband being live with Vodafone is approximately 10 days but customers have the option to choose later alternative dates.

How do I switch to Vodafone broadband?

Freepricecompare.com has some of the latest and best deals from Vodafone broadband and the other leading providers. By checking the latest deals on freepricecompare.com you’ll be able to compare the best broadband deals from the market and for customers who would prefer to speak to an adviser, we have specialist broadband team who are available on 0800 977 4741 who are on hand to ask any question and process the application over the phone.

What Are the Differences Between Vodafone Broadband Routers?

Vodafone offers two main broadband router models, each with distinct features and specifications tailored to different customer needs. Here's a comparison table highlighting the key differences between the Vodafone Ultra Hub and the Vodafone Intelligent WiFi Hub:

Feature Vodafone Ultra Hub Vodafone Intelligent WiFi Hub
Release Year 2022 -
WiFi Standard WiFi 6E (802.11ax) WiFi 4/5 (802.11a/n/ac)
Frequency Bands Tri-Band (2.4GHz, 5GHz, 6GHz) Dual-Band (2.4GHz, 5GHz)
Antennas 3x3, 4x4, MIMO 3x3, 4x4, MIMO
Ethernet Ports 1 x 2.5 Gigabit Ethernet LAN/WAN, 2 x 1 Gigabit Ethernet 4 x Gigabit LAN
USB Ports 1 x USB A, 1 x USB C 2 x USB
Mesh WiFi Support Yes (Super WiFi 6E Booster) No
4G Backup Yes Yes (for Vodafone Pro subscribers)
App Control Yes -
Typical Use Pro II Broadband Plans Standard Broadband Plans

Which Vodafone Broadband Router Offers the Most Advanced WiFi Technology?

The Vodafone Ultra Hub is the most advanced router offered by Vodafone, supporting the latest WiFi 6E standard (802.11ax) and operating on tri-band frequencies (2.4GHz, 5GHz, and 6GHz). This allows for faster speeds, lower latency, and better performance in households with multiple connected devices compared to the Vodafone Intelligent WiFi Hub, which uses the older WiFi 4/5 (802.11a/n/ac) standards and dual-band frequencies.

What Are the Differences Between Vodafone Broadband Routers

How Do the Vodafone Broadband Routers Compare in Terms of Ethernet and USB Connectivity?

The Vodafone Ultra Hub features 1 x 2.5 Gigabit Ethernet LAN/WAN port and 2 x 1 Gigabit Ethernet ports, providing high-speed wired connectivity for your devices. It also has 1 x USB A and 1 x USB C port for connecting peripherals or storage devices.

The Vodafone Intelligent WiFi Hub has 4 x Gigabit LAN ports for wired connections and 2 x USB ports for connecting additional devices.

What Extra Features Do the Vodafone Broadband Routers Offer?

The Vodafone Ultra Hub and the Vodafone Intelligent WiFi Hub offer 4G backup, ensuring uninterrupted internet access even if your primary connection fails. However, the 4G backup feature on the Intelligent WiFi Hub is only available for Vodafone Pro subscribers.

The Ultra Hub supports mesh WiFi technology with the Super WiFi 6E Booster, allowing for seamless connectivity throughout your home. It also features app control for easy management of your network settings.

What Are the Key Features of the Vodafone TV Play Box?

Vodafone offers a premium set-top box called Vodafone TV Play, designed to be an all-in-one entertainment hub for your home. Here's a table highlighting the main features and specifications of the Vodafone TV Play box:

Feature Vodafone TV Play
Type Set-top box
4K Support Yes (4K Ultra HD)
HDR Support -
Voice Control Google Assistant
Audio Integrated Bang & Olufsen surround sound system
Connectivity Built-in Bluetooth, Chromecast
Apps Netflix, Prime Video, Disney+, YouTube, RTE Player, Virgin Media Player
Recording Cloud recording (limited channels)
Catch-up TV 7-day catch-up
Channels Over 100 TV channels

What Sets the Vodafone TV Play Box Apart from Other Set-Top Boxes?

The Vodafone TV Play box stands out for its premium features and focuses on providing a high-quality entertainment experience. With support for 4K Ultra HD picture quality, you can enjoy your favourite content in stunning detail and clarity.

The integrated Bang & Olufsen surround sound system sets the Vodafone TV Play apart from many other set-top boxes, offering an immersive audio experience without the need for additional speakers.

What Smart Features Does the Vodafone TV Play Box Offer?

The Vodafone TV Play box comes with Google Assistant integration, allowing you to control your TV and access content using voice commands. This hands-free control makes it easy to navigate the interface and find what you want to watch.

The box also features built-in Bluetooth and Chromecast connectivity, enabling you to wirelessly connect your mobile devices and stream content directly to your TV.

What Content Can I Access with the Vodafone TV Play Box?

The Vodafone TV Play box provides access to over 100 TV channels, ensuring a wide variety of live programming to suit different tastes and preferences. Additionally, the box comes pre-loaded with popular streaming apps like Netflix, Prime Video, Disney+, YouTube, RTE Player, and Virgin Media Player, giving you instant access to a vast library of on-demand content.

The box also offers a 7-day catch-up feature, allowing you to watch shows you may have missed in the past week. Cloud recording is available, but it's important to note that not all TV channels are covered by this feature.

  • Name: Vodafone Broadband
  • Legal name: Vodafone Group plc
  • Operated in Regions: UK, Asia, Africa, Europe and Oceania (owned network in 25 countries and partner networks in 47 countries).
  • Plans offer: Broadband, Mobile
  • IPv6 Support: No
  • Ofcom Code of Practice: No
  • Relocation Support: Yes
  • ISPA Member: No
  • Customer Service Number: 0333 3040 191
  • Customer reviews: 53,414 Trustpilot

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