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How to Switch your Business Electricity & Gas Supplier – Step By Step Guide

Step by step Guide – Switching your Business Electricity / Business Gas Supplier.

Energy suppliers have diverse and difficult rules about renewing your business utility (commercial electricity / commercial gas) contract with them. Depending on your current contract, the supplier can write to you up to four months in advance of your renewal date, offering the new rates.

This letter is the start of your renewal window and it’s the opportunity to terminate the contract. helps 1000s of customers terminate their contract and finds a better deal with an alternative supplier or even the current supplier.

Please note,the roll-over or renewal contract prices can be up to 150% more expensive than the current market price when you fail to negotiate a new contract.

We recognise that running a business is time consuming leaving you with very little time to look at your bills, so why not save time, money and effort by simplifying your search today? At we remove the hassle by offering a free, impartial & independent service which could save you £1038* (or perhaps even more) off your bills.

Here’s what you need to have ready when you ring us or we ring you

  • Your Electricity bill / Gas bill.
  • Your current contract end date.
  • Your annual spend OR annual energy consumption in kWh.
  • Your supply address.
  • Renewal letter (if received from your current supplier so we can compare against their quotes)

If you don’t have all of this information we can still get you a quote based on your supply address.

Step 1 – Call us or request a call back

Once you get in touch with us, our friendly staff, based in London, will provide free and impartial advice to get you the best deals available on the market.

Step 2 – Tell us about your business needs and energy requirements.

To find you the best deal it is very important for us to understand your business needs. Finding a best deal is not just about finding the cheapest business energy prices, you may want to consider followings:

  • Online account management / e-bills,
  • Smart meter,
  • One supplier for multiple premises,
  • Your business may require green deal(green energy solutions),
  • Proffered supplier of your choice,
  • Personal account manager,
  • Lower standing charge,
  • Your payment method preference, such as Direct Debit, cash or cheque
  • Best customer service and anything else that’s required by your business, we’ll be happy to discuss and find energy services tailored to your business needs.

Step 3 – Our turn to find you the best business energy quotes for your business.

We have access to pricing for the whole market, including the “Big Six” energy suppliers. This allows us to compare business electricity & business gas prices and tariffs leaving no stone unturned to get the best electricity/ gas deal for your business in the shortest time.

  • We will always be independent and impartial quoting the right deal for your business.
  • We will be honest and upfront about what we offer and advise
  • As per our customer focus, we even tell you if we think there is a better deal to be found elsewhere.
  • We never favour one supplier over another – our aim is to deliver according to what our customers need.
  • We will give you a variety of options of quotes, explaining the contractual terms.
  • We will use plain English so you are able to make an informed decision.

Step 4 – Switching your business electricity / business gas.

Once we have provided you with best quotes for your business utilities, it’s your chances to consider and decide which one is best for you. We strongly advice our clients to make decision as soon as possible as the business energy wholesale market is very volatile and supplier often change prices. – So if you don’t make your decision you could end up losing out and paying more.

Once you have decide and ready to switch – we will take you though Verbal contract as supplier requirement.

As you can expect, we’ll take care of the paperwork, leaving you free to focus on what really matters – growing your business.

What you need to do next

  • Terminate your contract with your current supplier – We will provide you a letter that you need to send out to your current supplier via email (recommended) or recorded postal delivery.
  • Sign and return LOA (letter of authority) – We will also send you a letter of authority which allows us to act on your behalf if any objection/rejection occurs from your current supplier.
  • Wait for your paper contract – You will receive a paper contract directly from your new supplier.
  • Take a meter reading – Your old energy supplier will contact you and ask for final meter reading before you switch (meter reading should be taken on last day of your existing contract).

How long it takes to switch to complete.

It takes up to 30 calendar days to switch your business electricity and gas supplier. We will keep you up to date via email and your new supplier will send out contract agreement and schedule. You can apply to switch as early as six months before your current contract end date.

Our future together

Once you’ve switched, we will automatically set up a reminder for you to remind you that your contract is coming up for renewal to ensure you don’t get rolled over to unfavourable rates.

  • Our business customer can save up to £1038* off their utility bills.

Business Energy Frequently asked questions

As a business, lowering cost is a common sense business practice. Businesses on average use a lot more energy than a UK household and it can equate to over 10% of overall costs.

At Free Price Compare our aim is to get the best value tariff for our customers, and we search hundreds of tariffs across the market to get the right one for your business.

Savings will vary, but what we can say with confidence that we will find a competitive quote which will usually be significantly cheaper than the current renewal offer made by the incumbent supplier

The process is very straightforward and our expertly trained advisers are on hand to make sure the steps undertaken are seamless. The advisers will ask questions relating to the supply of the business property all of which is found on a bill. A comparison is then generated, and if accepted the advisers will walk you through the application process.

Call our advisers on 0203 919 094 to get a quote now

The advisers can offer contracts ranging from 1 year to 5 years. Generally the longer the contract the more expensive it gets. The advantage of a longer contract is that it gives the businesses security against any price increases

There are some tariffs where a free smart meter will be installed which will allow businesses to monitor consumption and the related usage

Green tariffs are gaining increasing traction due to the renewed focus in tackling climate change. Green tariffs will often be generated from 100% renewable energy, though it has to be said all tariffs have an element of renewable energy

Charities and not for profit organisations pay 5% VAT and no Climate Change Levy (CCL), which for like for like against commercial organisations brings the cost down.

Introduced in 2001 by the then Government, it is a ‘Green’ tax on businesses using energy.

The short answer is yes, as long as the business is run from home and the separation is documented on a VAT Declaration form (between what is domestic and what is commercial usage). We would advise you to contact HMRC for further guidelines.

Feed In tariffs are designed for establishments both commercial and residential that generate their own electricity, where they’re able to sell any excess energy to the grid, in return for money.

FITs are separate agreement, and in most cases has no impact on tariffs offered by us. For more information on FITs visit the Energy Savings Trust website.

The answer is no. These are all billing companies, meaning they’re function is to look after the billing side. As a billing company they’re not involved in the generation and distribution of gas and electricity.

Green energy comes from 100% renewable sources like wind, solar and hydro. Brown Energy has an element that's Green, on average just under 33% (is Green) but it also contains energy produced from fossil fuels like oil, coal and gas.

Getting a most recent bill will have the information we need to give you an accurate quote. From the bill the following information should be noted;

Current Supplier

Tariff name and end date of tariff


How much energy is being used in KWH or expenditure in pounds

If you lack some of the information, our expert adviser can still generate a quote, and don’t hesitate to call them on 0203 9159 094

That’s the great advantage of a business contract as we’re able to book energy agreements 6-12m before existing contract end date.

If you ‘re just moved into a new property, check if you’re receiving electricity and if there is gas, then check the gas supply. If everything is working, ask the estate agent or outgoing tenant who the supplier is. Due to it being a new ‘business mover’, the supply will be on “Deemed” or “Out of Contract” rates which are very expensive. Give one of our agents a call and they’ll get the best value deal for your business type on 0203 9159 094

  • 100% free for consumers
  • Independent and Impartial comparison service
  • 4 step user-friendly process for finding the best deals
  • We bring the most economical deals from more than 30 energy suppliers including the Big Six
  • We’ll find the best energy deals from the tariffs available in the market so you won’t need to go supplier to supplier.
  • Switching energy supply only takes 5 minutes and you can save up to £1038* off your energy bill.

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British Gas

British Gas was founded in 1812 as originally the Gas Light and Coke Company. It was recognised as the first Public Utility Company of its kind. Today British Gas is owned by its parent company Centrica and it supplies energy to more than 11 million homes and businesses.


Contract Natural Gas (CNG) was formed in 1994 just after the deregulation of the energy markets. The specialist gas supplier is a real alternative to the ‘Big Six’, where focus is on delivering good customer service.

Corona Energy

Corona Energy was formed in 1995 initially focused on providing gas to UK businesses. Today they deliver to 11% of the Industrial & Commercial Gas market across 8000 businesses. Recently, the company took the decision to become a dual fuel supplier and now provides quotes for electricity supply too.

Dual Energy

Dual Energy was established in 2009 and is a UK owned independent electricity provider servicing all UK businesses. Dual Energy is at the forefront of Smart Meter billing as it installs smart meters on all business premises it supplies.

Dong Energy

Dong Energy has been in the UK market since 2004. In 2012 it entered the retail gas market with purchase of Shell gas direct for £30 million. Dong Energy can also supply electricity but only when the AQ is above 5 gigawatts per meter.

EDF Energy

EDF Energy is owned by its French parent company Électricité de France abbreviated to EDF. The company was formed in the UK in 2002 by acquiring and merging with SEEBOARD Plc, London Electricity and SWEB Energy Plc.


E.ON UK formerly known as Powergen is a subsidiary of German giant E.ON. The parent company acquired full ownership in January 2002. E.ON has over 5 million customers and so forms part of the ‘Big Six’ energy suppliers.

Gazprom Energy

Gazprom Energy is wholly owned subsidiary of the Russian energy giant Gazprom Group. Its history in the UK markets goes back to 2006 when it started supplying gas to UK businesses followed by electricity in 2009.

Haven Power

Haven Power started trading in 2006 and provides UK businesses with electricity only. In 2009 Haven Power was acquired by Drax Power ltd, which has given in financial stability with a £100 million plus turn over. Haven Powers key strength has been its focus on delivering exceptional customer service.


Npower’s history goes back to 1990 following the privatisation of the energy markets by the late Thatcher Government. In 2000 the company split into two and the UK operation was renamed Innogy. In 2002 the company was acquired by RWE and is now known as RWE npower plc.

Opus Energy

Opus Energy started trading in 2002 to supply UK businesses with gas and electricity. With the backing of GDF Suez it now supplies 200,000 businesses throughout the UK.

Ovo Energy

Founded in 2009 by Stephen Fitzpatrick as a domestic retailer of energy, Ovo Energy prides itself as an alternative to the Big Six.

Scottish Power

Another constituent of the Big Six, Scottish Power Plc was formed in 1990 following the privatisation of the energy markets. In 2006 it was acquired by Iberdrola the Spanish Energy Giant. Today Scottish Power supplies 5.6 million households and businesses throughout the UK.


SSE Plc was formerly Scottish and Southern Energy Plc. The company was created in 1998 following the merger of Scottish Hydro-Electric and Southern Electric. It’s the second biggest retailer in the UK with 9.2 million customers and is a part of the ‘Big Six’.

Crown Gas

Crown Gas and Power is a subsidiary of Crown Oil Ltd. It is a specialist gas supplier which has been trading since the deregulation.


Founded in 2001 Axis provided telephony services and lines to businesses. It is now the only company that provides UK businesses with telephone, broadband, mobile, gas and electricity services– essentially a one-stop shop for all telecommunications and utility requirements.

Extra Energy

Extra Energy is a recent entrant to the UK market and is part of the German owned Extra Energie group.

Hudson Energy

Hudson Energy is part of the US Company Just Energy Group. In the UK they provide electricity to large consumers of power such as those designated as “Half Hourly�?.

Regent Gas

Regent Gas was formed in 1995 as a gas supplier to UK businesses. It now supplies “1,000’s�? of businesses throughout the UK


GDF Suez UK has been operating in the UK since 1999. Its prime focus has been Industrial and Corporate customers where they have a 4.7% of the market share.


SmartestEnergy is owned by Marubeni Corporation and it provides SMEs and large corporates with business electricity. SmartestEnergy delivers energy to 730 customers including names such as John Lewis Partnership and Toyota Motors

Why use Free Price Compare?

  • We compare the market, including the Big Six and many independent suppliers
  • It's simple - all we need is some information about your current energy supply
  • If you’re not currently within your renewal window, Freepricecompare will get back in touch when it’s appropriate
  • Once you have switched, we will remind you when it’s time to renew and save once again

You're safe with FreePriceCompare


*Since inception (24/07/2017) we have Switched over 177,359 business contracts, total Saving over 77.3 million and average saving £1,038*. We have selected Love Energy Savings as our business energy partner. Once you submitted your business details they will get in touch with you to find you the best business energy contract.

*Love Energy Savings £1,000 Cashback Guarantee – Terms & Conditions Love Energy Savings aim to beat the forecast annual cost of any 1, 2 or 3-year fixed electricity or gas initial renewal offer, based on your annual consumption that you provide to us. Where Love Energy Savings decide not to offer a lower priced plan, Love Energy Savings will pay £1,000 per customer. The promotion is open to new and existing customers who are small or medium enterprises and excludes any other promotion offered by a competing supplier, e.g. cashback. Your energy tariff or fixed price contract must be in the renewal window. If Love Energy Savings can't beat the price you tell us and you'd like to claim the £1,000 promotion, we'll need to see the competing initial renewal offer either in writing or by email issued by your existing supplier. The contract start date must be within 120 days of the date on the renewal letter or email.

Love Energy Savings will review our offer and the competing offer from your existing supplier using information you provide to us such as your annual consumption as well as any additional costs or charges you'll pay in the competing offer over the contract period, e.g. distribution/transportation, VAT, Climate Change Levy (CCL) or CCL equivalent charge and government environmental charges or costs. If the competing offer is for a 2 or 3-year term, Love Energy Savings will use the same annual consumption for each year.

The promotion is available to small and medium enterprises with less than 10 non-half hourly electricity or non-daily metered gas sites who use less than 1,000,000kWh of electricity or 1,500,000kWh of gas per year. Alternative offers through third-party intermediaries are not eligible for this promotion. Any offer of a contract is subject to a credit check. If Love Energy Savings can't beat the renewal offer, then Love Energy Savings send a £1,000 cheque made out to the business name within 28 days, following receipt of the written/email offer and of our declining to beat the offer from your existing supplier. Click here to views Love energy savings Privacy policy and Terms & Conditions.