SSE Business Energy Compare the Best Deals & Prices

The History of Scottish and Southern Energy (SSE) and OVO Energy

Scottish and Southern Energy (SSE) has a long-standing presence in the UK energy industry. It originated from the merger of the Southern Electricity Board and the North of Scotland Hydro-Electric Board in 1998. In 2010, the brand changed its name to SSE, becoming one of the "Big Six" energy suppliers in the UK. However, in recent years, SSE has undergone significant changes. In 2019, SSE sold its domestic energy business to OVO Energy, resulting in the transfer of 5 million customers and 8,000 staff members to the OVO brand. This move allowed SSE to focus exclusively on serving business customers with its energy services. Despite the challenges faced by SSE in the residential energy sector, the company remains committed to providing reliable and sustainable energy solutions for businesses.

Key Facts and Stats about Scottish and Southern Energy (SSE) Business Energy

Before we delve deeper into SSE's offerings, let's take a look at some key facts and statistics about the company:

• SSE is one of the largest energy companies in the UK, serving over 9.6 million business and domestic customers.
• The company has a workforce of more than 20,000 employees, dedicated to delivering excellent customer service and energy solutions.
• SSE is deeply committed to renewable energy generation, with a focus on wind and hydroelectric power. It has invested heavily in renewable energy projects, including wind farms and hydroelectric power stations.
• As part of its renewable energy efforts, SSE offers 100% renewable electricity to its customers, sourced from its own wind and hydro assets.
• SSE has a diverse range of business customers, catering to the energy needs of businesses across various sectors and of all sizes, from microbusinesses to larger enterprises.

What are the tariff options available from Scottish and Southern Energy (SSE)?

SSE understands that different businesses have unique energy requirements. To cater to these diverse needs, SSE offers a range of flexible tariff options. Let's explore the different tariff types provided by SSE:

• Fixed Price Option: With the fixed price option, businesses can enjoy the stability of fixed energy prices for a specified contract length. This allows for accurate budgeting and protection against price fluctuations in the energy market. SSE offers fixed-term energy contracts ranging from six months to four years, providing businesses with the flexibility to choose a contract that suits their needs.
• Variable Price Option: SSE also offers a variable price option, which allows businesses to benefit from prices that track the wholesale fuel and non-commodity costs. This type of contract offers more flexibility and does not require a long-term commitment. Businesses can take advantage of market fluctuations and potentially secure lower energy prices.
• Green Contracts: For businesses that prioritize sustainability, SSE provides green contracts that offer 100% renewable electricity and gas options. By opting for a green contract, businesses can contribute to reducing their carbon footprint and supporting renewable energy generation. SSE's renewable electricity is generated from its own wind and hydro assets.

It's important to note that SSE's tariff options are designed to cater to the specific needs of businesses, providing flexibility, stability, and environmentally-friendly choices.

Pros and Cons of Choosing Scottish and Southern Energy (SSE) for Your Business Energy Needs

As with any energy provider, there are pros and cons to consider when choosing SSE for your business energy. Let's take a closer look at these:

Pros:

• Wide range of tariff options: SSE offers a variety of tariffs to suit the unique requirements of different businesses, providing flexibility and choice.
• Commitment to renewable energy: SSE is dedicated to renewable energy generation, offering 100% renewable electricity sourced from its own wind and hydro assets. Choosing SSE means supporting clean and sustainable energy solutions.
• Competitive pricing: SSE strives to offer competitive prices for its energy plans, ensuring businesses can access cost-effective energy solutions.
• Dedicated account manager: SSE provides businesses with a dedicated account manager who can offer personalized support and guidance, ensuring a smooth and efficient energy experience.
• Advice on reducing energy bills and carbon emissions: SSE goes beyond energy supply, offering advice and assistance to businesses on reducing energy costs and cutting carbon emissions. This can help businesses become more energy-efficient and environmentally friendly.

Cons:

• Mixed customer reviews: SSE has received mixed customer reviews, with some customers expressing dissatisfaction with customer service and billing queries. It's important to consider these reviews when making a decision.

Overall, SSE offers a range of benefits, including renewable energy options, competitive pricing, and dedicated support. However, it's important to weigh these advantages against potential concerns raised by customers in reviews.

Green Fuel Mix and Statistics of Scottish and Southern Energy (SSE)

SSE takes pride in its commitment to renewable energy generation. Let's explore the green fuel mix and statistics of SSE:

• SSE's 100% renewable electricity is sourced from its wind and hydro assets. This means that when businesses choose SSE, they are supporting the development of clean and sustainable energy.
• The company's renewable energy generation capacity includes approximately 4GW of green energy from wind farms and hydroelectric power stations.
• SSE has an extensive pipeline of renewable energy projects, with over 13GW of capacity in development. This includes 8.4GW of offshore wind, 3.5GW of onshore wind, and 1.5GW of pumped storage.
• SSE's renewable energy initiatives make it a leader in the UK's renewable energy sector, with the largest offshore development pipeline in the British Isles.

By choosing SSE, businesses can contribute to a greener future and demonstrate their commitment to environmental sustainability.

What does Scottish and Southern Energy (SSE) offer through their Online Account Management?

SSE understands the importance of convenient and efficient account management for businesses. The company provides online account management tools that allow businesses to easily access and manage their energy accounts. Here are some key features of SSE's online account management:

• Billing and Payments: SSE's online portal provides businesses with a clear view of their energy bills, making it easier to understand and manage costs. Businesses can make payments online, set up direct debits, and access billing history.
• Usage Monitoring: SSE's online account management allows businesses to monitor their energy usage, providing valuable insights for energy management and efficiency improvements. Businesses can access consumption reports and track their energy usage over time.
• Meter Readings: Businesses can submit meter readings easily through SSE's online portal, ensuring accurate billing. This eliminates the need for manual meter reading submissions and streamlines the process.
• Contract Management: SSE's online account management enables businesses to view and manage their energy contracts. Businesses can access contract information, review contract terms, and make necessary changes or updates.
• Customer Support: SSE's online portal provides access to customer support resources, including FAQs, guides, and contact information. Businesses can find answers to common queries or reach out to SSE's dedicated customer service team for assistance.

SSE's online account management tools empower businesses to take control of their energy usage, billing, and contract management, saving time and increasing efficiency.

How to Switch to Scottish and Southern Energy (SSE)?

If you're considering switching to Scottish and Southern Energy (SSE) for your business energy, the process is straightforward. Here's a step-by-step guide to switching:

• Request a Quote: Contact SSE to request a quote for your business energy needs. Provide them with details such as your meter number, current supplier, tariff, and electricity usage. SSE will provide you with a competitive quote based on your requirements.
• Review the Offer: Once you receive the quote from SSE, carefully review the details, including pricing, contract length, and any additional services or benefits offered. Compare the offer with your business needs and budget.
• Accept the Offer: If you're satisfied with the quote and the terms offered by SSE, accept the offer by confirming your decision with SSE's customer service team. They will guide you through the next steps.
• Plan the Switch: SSE will need approximately 17 days to plan the switch. During this time, they will coordinate with your current supplier and ensure a seamless transition of your energy supply.
• Meter Readings and Account Setup: Prior to the switch, provide SSE with meter readings to ensure accurate billing. SSE will also assist you in setting up your online account for easy access to billing, payments, and account management.

By following these steps, you can smoothly switch to Scottish and Southern Energy (SSE) and start benefiting from their reliable and cost-effective energy services.

How to Contact Scottish and Southern Energy (SSE) or OVO?

SSE understands the importance of accessible customer support and offers various channels for businesses to get in touch. Here are the ways you can contact Scottish and Southern Energy (SSE):

• Phone: For immediate assistance, you can contact SSE's customer service team by phone. The dedicated line for business customers is 0345 026 2658. Phone lines are open from Monday to Friday, 8 am to 8 pm, and on Saturdays from 8 am to 2 pm.
• Online: SSE has an online contact form on their website that allows businesses to submit inquiries or requests for assistance. Simply fill out the form with your details and query, and SSE will respond to you promptly.
• Social Media: SSE is active on social media platforms like Twitter and Facebook. You can reach out to them via these channels, and their customer service team will assist you with your queries or concerns.
• FAQs and Guides: SSE provides a comprehensive FAQ section on their website, addressing common questions and concerns. Additionally, they offer guides and resources that provide valuable information on various topics related to business energy.

SSE aims to provide excellent customer service and support, ensuring that businesses can easily access assistance whenever needed.

Scottish and Southern Energy (SSE) Customer Services and Reviews

Customer reviews are an important aspect to consider when evaluating an energy provider. Let's take a look at the customer services and reviews of Scottish and Southern Energy (SSE):

• Which? Review: According to a recent Which? survey, SSE received a score of 58% in their customer satisfaction assessment. While SSE finished top among the Big Six suppliers, there is still room for improvement in terms of overall customer satisfaction.
• Trustpilot Reviews: On Trustpilot, a popular review platform, SSE has received mixed reviews from customers. Out of 945 reviews, 84% are rated as "bad," while 9% are rated as "excellent." Customers have highlighted concerns regarding customer service, billing issues, and communication problems. It's important to consider these reviews when making a decision about SSE as your energy provider.

When considering SSE as your business energy provider, take into account the customer reviews and ratings to ensure that their services align with your expectations and requirements.

What choices does Scottish and Southern Energy (SSE) offer in terms of contract duration and charges?

SSE offers flexible contract lengths to suit the needs of different businesses. Here's an overview of the contract lengths and fees associated with SSE:

• Fixed-Term Contracts: SSE provides fixed-term contracts ranging from six months to four years. These contracts offer stability and protection against price fluctuations, allowing businesses to effectively budget their energy costs.
• Variable Contracts: SSE also offers variable contracts, providing businesses with the flexibility to adapt to changing market conditions. With variable contracts, prices track wholesale fuel and non-commodity costs, allowing businesses to potentially benefit from lower energy prices.
• Exit Fees: SSE may charge an exit fee if you decide to switch energy providers before your fixed-term contract ends. The fee ranges from £25 to £50 per fuel, depending on the contract.

It's important to carefully review the terms and conditions of your chosen contract to understand any fees or charges associated with it.

Scottish and Southern Energy (SSE) Smart Meters and Electric Vehicle Support

SSE recognizes the importance of smart meters and electric vehicle (EV) support for businesses. Here's what SSE offers in these areas:

• Smart Meters: SSE provides businesses with the option to install smart meters. Smart meters offer real-time visibility of energy usage, allowing businesses to track their consumption and make informed decisions regarding energy management. Smart meters also enable accurate billing based on actual usage, eliminating the need for manual meter readings.
• Electric Vehicle Support: SSE understands the growing demand for electric vehicles and offers support for businesses transitioning to EVs. They can provide advice on EV charging infrastructure, energy management for EV fleets, and cost-effective solutions for powering electric vehicles.

By embracing smart meters and EV support from SSE, businesses can enhance their energy management practices and contribute to a more sustainable future.

What are the extra Fees and Charges on the Scottish and Southern Energy (SSE) Energy Bill?

It's important to be aware of any additional fees or charges that may appear on your Scottish and Southern Energy (SSE) energy bill. Here are some common fees and charges that you may encounter:

• Metering Charges: SSE may apply metering charges for services such as meter installation or maintenance.
• Late Payment Fees: If you fail to make timely payments, SSE may charge late payment fees. It's crucial to pay your energy bills promptly to avoid incurring these charges.
• Exit Fees: As mentioned earlier, SSE may charge an exit fee if you choose to switch energy providers before your fixed-term contract ends. The fee ranges from £25 to £50 per fuel.
• Additional Services: SSE offers additional services such as energy efficiency advice or energy management solutions, which may come with associated fees.

It's important to review your energy bill carefully to understand any additional fees or charges. If you have any questions or concerns, reach out to SSE's customer service team for clarification.

Business Move and Scottish and Southern Energy (SSE) Moving Support

If your business is planning to move premises, Scottish and Southern Energy (SSE) can provide support during the transition. Here's what you need to know:

• Relocating to a New Premises: If you are moving to a new premises supplied by SSE, you will need to provide SSE with the necessary information, including the date of relocation, your new address, and meter readings if available. SSE will ensure a smooth transfer of your energy supply and billing.
• Moving Away from SSE: If you are moving away from SSE to a new premises supplied by a different energy provider, you will need to inform SSE of your relocation date and provide them with your new contact details. SSE will arrange for your final bill and any necessary adjustments.

SSE understands the intricacies of business moves and aims to provide seamless support during this transition period.

How Do I Cancel the Scottish and Southern Energy (SSE) Business Energy Contract?

If you wish to cancel your Scottish and Southern Energy (SSE) business energy contract, follow these steps:

• Contact SSE: Get in touch with SSE's customer service team to inform them of your decision to cancel the contract. They will guide you through the cancellation process.
• Contract Terms: Review the terms and conditions of your contract to understand any cancellation fees or notice periods that may apply. It's important to adhere to these terms to avoid additional charges.
• Provide Notice: If there is a notice period specified in your contract, ensure that you provide SSE with the required notice before canceling the contract. This will allow them to process the cancellation smoothly.
• Final Meter Readings: Before canceling the contract, provide SSE with final meter readings to ensure accurate billing.

By following these steps and adhering to the terms of your contract, you can cancel your Scottish and Southern Energy (SSE) business energy contract effectively.

Scottish and Southern Energy (SSE) Switching and Broker-Free Price Compare

When considering switching energy providers or comparing prices, it's essential to explore your options thoroughly. SSE provides a switching service and offers competitive tariffs to meet your business energy needs. Additionally, you can utilise broker-Free Price Compare to ensure you're getting the best deal. These tools allow you to compare prices and tariffs from different suppliers, including SSE, to make an informed decision about your energy provider.

By switching to Scottish and Southern Energy (SSE) or exploring other energy providers through broker-Free Price Compare, you can find the most suitable option for your business energy requirements.

Scottish and Southern Energy (SSE) is a reliable and customer-focused energy provider dedicated to serving businesses across the UK. With its commitment to renewable energy, competitive tariffs, and a range of services, SSE aims to provide businesses with cost-effective and sustainable energy solutions. By exploring SSE's tariff options, utilising online account management tools, and accessing customer support, businesses can effectively manage their energy needs. While considering SSE as your energy provider, it's important to review customer feedback and weigh the pros and cons to ensure it aligns with your specific requirements. Whether you're a micro-business or a larger enterprise, SSE can be a trusted partner in meeting your business energy needs.