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YGP (Yorkshire Gas & Power): A Comprehensive Review of the Business Energy Supplier

In this comprehensive review, we will delve into the details of Yorkshire Gas & Power (YGP), a business gas and electricity supplier based in Leeds. YGP aims to challenge larger energy suppliers by providing competitive prices and exceptional service to businesses of all sizes. We will explore their history, key facts and stats, tariff types, pros and cons, green fuel mix, online account management, switching process, customer services and reviews, contract length and fees, additional fees and charges, business moves, and how to cancel a contract.

Who are YGP (Yorkshire Gas & Power)?

Established in 2009, Yorkshire Gas & Power is a provider of commercial gas and electricity services, serving customers in England, Scotland, and Wales. Their mission is to revolutionize customer expectations in the energy market and offer businesses a reliable, cost-effective, and environmentally friendly energy solution. YGP takes pride in delivering outstanding customer service and competitive pricing tailored to the needs of each business.

YGP (Yorkshire Gas & Power) History

Since its establishment in 2009, Yorkshire Gas & Power has been steadily growing its presence in the business energy market. With a focus on customer satisfaction and transparent billing, YGP has positioned itself as a reliable and competitive energy supplier. Over the years, YGP has expanded its customer base and built a reputation for its commitment to providing businesses with a better energy experience.

YGP (Yorkshire Gas & Power) Key Facts and Stats

  • Founded: 2009
  • Operating in: England, Scotland, Wales
  • Tariff Types: Fixed price, flexible, pass-through
  • Customer Reviews: Trustpilot rating of 3.9 out of 5 stars

What types of tariffs does Yorkshire Gas & Power (YGP) provide?

YGP offers a range of tariff options to suit the diverse needs of businesses:

Fixed Price

With YGP's fixed-price energy contracts, businesses can lock in their energy rates for a period of 12 to 36 months. This provides stability and predictability, allowing businesses to budget their energy costs effectively. Fixed-price contracts protect against market fluctuations, ensuring that businesses are shielded from sudden price increases.

Flexible and Pass-Through contract option

For businesses that are open to taking risks, YGP offers flexible and pass-through contracts. These contracts allow for variable energy rates and non-commodity charges that align with market changes. While this can potentially result in cost savings, businesses need to closely monitor the market and be prepared for potential price fluctuations.

Multi-Site Contracts from YGP

YGP simplifies energy management for businesses with multiple sites by offering multi-site contracts. With this option, businesses can consolidate their energy supply under a single contract, providing convenience and flexibility. YGP also provides various billing options to cater to the specific needs of multi-site businesses.

Pros and Cons of YGP (Yorkshire Gas & Power)

As with any energy supplier, YGP has its strengths and weaknesses. Let's explore the pros and cons of choosing Yorkshire Gas & Power as your business energy supplier:

Pros

  • Competitive pricing tailored to businesses of all sizes
  • Variety of tariff options to suit different energy needs
  • Excellent customer service and complaint resolution
  • Transparent and straightforward billing process
  • Commitment to providing 100% renewable electricity

Cons

  • Limited online account management features
  • Mixed customer reviews on Trustpilot
  • No presence on social media platforms

Explain Green Fuel Mix and Stats of YGP (Yorkshire Gas & Power)

One of the key advantages of choosing Yorkshire Gas & Power is their commitment to providing businesses with 100% renewable electricity. YGP's green fuel mix consists entirely of renewable sources, contributing to a cleaner and more sustainable energy future. By opting for YGP, businesses can reduce their carbon footprint and support the transition to a greener economy.

According to YGP's fuel mix report for the period of 1 April 2020 to 31 March 2021, their energy generation sources were as follows:

  • Coal: 0%
  • Natural Gas: 0%
  • Nuclear: 0%
  • Renewable: 100%
  • Other: 0%

This demonstrates YGP's dedication to providing businesses with clean and environmentally-friendly energy solutions.

Is online account management offered by YGP (Yorkshire Gas & Power)?

While YGP does not currently offer a comprehensive online account management portal, they are actively working towards providing this feature to their customers in the near future. The online portal will enable businesses to conveniently manage their energy accounts, access billing information, submit meter readings, and make payments online. This will enhance the overall customer experience and streamline energy management for businesses.

How to Switch to YGP (Yorkshire Gas & Power)?

Switching to Yorkshire Gas & Power is a simple and straightforward process. Here's a step-by-step guide to switching to YGP:

  • Research and compare energy suppliers: Assess your business energy needs and compare the offerings of different suppliers, including YGP.
  • Request a quote: Contact YGP and provide them with the necessary information to receive a tailored quote for your business energy requirements.
  • Review the quote: Carefully review the quote provided by YGP, considering factors such as contract length, pricing, and additional services.
  • Make the decision: If you are satisfied with the quote and the terms offered by YGP, make the decision to switch to them as your energy supplier.
  • Inform your current supplier: Notify your current energy supplier of your intent to switch to YGP and provide them with the necessary details.
  • Finalize the switch: Once the switch is confirmed, YGP will guide you through the remaining steps to ensure a smooth transition to their services.

By following these steps, businesses can seamlessly switch to Yorkshire Gas & Power and start benefitting from their competitive pricing and exceptional service.

What is the best way to get in touch with YGP (Yorkshire Gas & Power)?

Yorkshire Gas & Power provides multiple contact options for businesses to get in touch with their customer service team. Here are the different ways to contact YGP:

  • Phone:
  • Customer Services: 0113 856 0056 (Mon-Fri: 9am-5pm)
  • Sales: 0113 856 0100 (Mon-Fri: 9am-5pm)
  • Power Cuts: 105 (24/7)
  • Gas Emergencies: 0800 111 999 (24/7)

For non-urgent inquiries, businesses can also reach out to YGP via email at [email protected] or by sending a letter to the following address:

Yorkshire Gas and Power 4305 Park Approach Thorpe Park Leeds LS15 8GB

YGP (Yorkshire Gas & Power) Customer Services and Reviews

YGP values excellent customer service and strives to provide businesses with a positive experience. While customer reviews are mixed, YGP has an overall rating of 3.9 out of 5 stars on Trustpilot. Positive reviews highlight YGP's helpful customer service, ease of switching, and efficient complaint resolution. However, some negative reviews mention inaccurate billing and dissatisfaction with third-party energy brokers.

When considering customer reviews, it's important to take into account the individual experiences and consider the overall trend. YGP's commitment to customer service and their efforts to address any issues should also be taken into consideration.

What are the available contract options provided by YGP (Yorkshire Gas & Power)?

YGP offers contract lengths ranging from 12 to 36 months, allowing businesses to choose the duration that best suits their needs. Longer contract lengths provide stability and protection against price fluctuations, while shorter contracts offer flexibility for businesses that prefer to reassess their energy options more frequently.

In terms of fees, YGP's pricing structure is transparent and straightforward. They provide clear information about standing charges, unit rates, and any additional fees or charges that may apply. Businesses can expect competitive pricing tailored to their specific energy requirements.

Additional Fees and Charges on My YGP (Yorkshire Gas & Power) Energy Bill

YGP ensures transparency in their billing process and provides businesses with a clear breakdown of their energy charges. In addition to the unit rates and standing charges, there may be additional fees and charges that businesses should be aware of. These can include:

  • Climate Change Levy (CCL): This is a government-imposed tax on business energy usage to encourage energy efficiency and reduce carbon emissions.
  • VAT: Value Added Tax is applicable to business energy bills at the standard rate unless the business qualifies for a reduced rate.
  • Other applicable taxes: Depending on the specific circumstances and location, there may be other taxes or levies that apply to the energy bill.

It's important for businesses to review their energy bills carefully and understand the various components to ensure accurate invoicing and budgeting.

Business Move and YGP (Yorkshire Gas & Power) Moving Support

If your business is relocating, YGP offers support during the transition to ensure uninterrupted energy supply. It's crucial to notify YGP in advance about the move to ensure a smooth transfer of services to the new location. YGP will guide you through the necessary steps, including updating contact details, arranging meter readings, and ensuring a seamless transition of energy supply.

How Do I Cancel the YGP (Yorkshire Gas & Power) Business Energy Contract?

If you wish to cancel your business energy contract with Yorkshire Gas & Power, it's important to follow the proper procedure. Here's a step-by-step guide to cancelling your contract:

  • Review the terms and conditions: Familiarize yourself with the cancellation terms outlined in your contract agreement with YGP.
  • Contact YGP: Reach out to YGP's customer service team via phone or email to notify them of your intent to cancel the contract.
  • Provide necessary information: YGP may require specific information, such as your account details and the reason for cancellation, to process your request.
  • Follow instructions: YGP will provide you with instructions on how to proceed with the cancellation process. This may involve submitting a formal written notice or completing an online cancellation form.
  • Confirm cancellation: Once YGP confirms the cancellation of your contract, ensure that you receive written confirmation for your records.

It's important to note that there may be fees or penalties associated with cancelling your contract before its agreed-upon end date. Review your contract terms and discuss any potential charges with YGP's customer service team.

YGP (Yorkshire Gas & Power) Switching and Broker-Free Price Compare

When considering switching to Yorkshire Gas & Power, businesses have the option to compare prices and explore other energy suppliers. Broker-Free Price Compare services provide businesses with the opportunity to assess multiple energy suppliers and their offerings without involving third-party brokers. This allows businesses to make informed decisions based on their specific energy requirements and budget.

By utilising Broker-Free Price Compare services, businesses can streamline the switching process and ensure that they are receiving the best possible energy rates for their needs.

In conclusion, Yorkshire Gas & Power (YGP) offers a comprehensive range of tariff options, exceptional customer service, and a commitment to providing businesses with 100% renewable electricity. While YGP has certain limitations, such as limited online account management features and mixed customer reviews, their competitive pricing and dedication to customer satisfaction make them a viable choice for businesses of all sizes. By considering the pros and cons, exploring their tariff options, and reviewing customer feedback, businesses can make an informed decision about choosing YGP as their business energy supplier.

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