Opus Business Energy Compare the Best Deals & Prices

Who is Opus Energy?

Opus Energy, founded in 2002 and based in Northampton, is an independent supplier of electricity and gas to businesses across the UK. Unlike many other energy companies, Opus Energy exclusively serves business customers. Over the years, Opus Energy has established itself as a major competitor in the market, breaking into the top 6 energy companies in 2015.

Opus Energy places a strong emphasis on renewable energy, offering 100% renewable tariffs to its customers. The company has partnered with over 2,000 independent renewable energy generators, allowing businesses to choose renewable energy sources for their fuel mix.

Opus Energy Key Facts and Stats

Here are some key facts and statistics about Opus Energy:

• Opus Energy supplies energy to more than 225,000 business premises across Great Britain.
• The company offers a range of tariffs to match different business sizes and needs.
• Opus Energy provides smart meters to its customers, allowing them to monitor their energy usage and save costs.
• The company has a strong focus on renewable energy, with a significant proportion of its electricity coming from renewable sources.
• Opus Energy has received mixed reviews from customers, with both positive and negative feedback on its customer service.

Opus Energy Tariff Types

Opus Energy offers a variety of tariff options to cater to different business needs. Let's take a closer look at some of the tariff types available:

Small and Medium Businesses

For small and medium-sized businesses, Opus Energy provides both single and dual fuel tariffs. These fixed contracts can last up to 3 years, providing businesses with stability and price protection. Opus Energy also offers account management services to ensure that customers receive the support they need.

Large Businesses

Opus Energy offers specialized tariff options for larger businesses. The Opus Evolution tariff provides flexible electricity purchasing for businesses that consume over 5GWh per year. This tariff allows businesses to have direct access to the wholesale market and tailor their electricity purchasing to their specific needs.

Opus Energy also offers Opus Fixed for fixed-price electricity and Corporate Gas for fixed-price gas. These tariffs provide volume flexibility and flexible contract durations, allowing larger businesses to have more control over their energy costs.

Pros and Cons of Opus Energy

Opus Energy, like any energy supplier, has its strengths and weaknesses. Let's explore some of the pros and cons of choosing Opus Energy as your business energy provider:

Pros of Opus Energy

• Opus Energy offers a range of tariffs to match different business sizes and needs.
• The company sources a significant portion of its electricity from renewable energy generators, supporting the transition to a greener future.
• Opus Energy provides smart meters to its customers, allowing for better energy management and potential cost savings.
• The company offers online account management, making it easy for customers to access and manage their energy usage.

Cons of Opus Energy

• Opus Energy has received mixed reviews from customers regarding its customer service, with some complaints about communication and responsiveness.
• The company does not offer 24/7 customer support, which may be a drawback for businesses that require immediate assistance.

Explaining Opus Energy's Green Fuel Mix and Statistics

One of the standout features of Opus Energy is its commitment to renewable energy. The company sources its electricity from a variety of renewable sources, including wind, solar, and hydro power. Opus Energy has formed partnerships with over 2,000 independent renewable energy generators, ensuring a diverse and sustainable fuel mix.

According to Opus Energy's fuel mix disclosure, the company's renewable energy sources make up a significant portion of its fuel mix. While Opus Energy offers both 100% renewable tariffs and standard tariffs that may include non-renewable energy sources, the company's dedication to supporting renewable energy generation sets it apart from many other energy providers.

Opus relies heavily on wind power as its main source of energy, accounting for approximately 72.9% of its energy mix. This is closely followed by thermal, or green gas, which contributes 11.9% to the overall supply. Solar power and hydropower both make up 7.6% each of Opus' energy sources.

Online Account Management with Opus Energy

Opus Energy provides its customers with an online account management platform, making it convenient and easy to access and manage their energy usage. Through the My Opus Energy online account, customers can view their bills, submit meter readings, and track their energy consumption.

The online account management platform also allows customers to monitor their energy usage in real-time, helping them identify areas where they can reduce consumption and save costs. With Opus Energy's online account management, customers have greater control over their energy usage and can make informed decisions to optimize their energy efficiency.

How to Switch to Opus Energy?

Switching to Opus Energy is a straightforward process. Here are the steps to switch to Opus Energy as your business energy supplier:

• Determine the details of your current contract with your existing energy supplier.
• Compare Opus Energy's tariffs and services to ensure they meet your business needs.
• Contact Opus Energy to start the registration process and discuss your contract details.
• Cancel your contract with your current energy supplier and settle any outstanding balance.
• Provide a meter reading to Opus Energy either before or on the switch date.
• Wait for the switchover to be completed, and start enjoying the benefits of Opus Energy as your new energy supplier.

How to Contact Opus Energy?

Opus Energy offers various channels for customers to get in touch and receive support. Here are the contact details for Opus Energy:

• Customer Service: You can reach Opus Energy's customer service team at 01604 673 100 from Monday to Friday, between 8.30am and 5pm.
• Payments: For payment-related inquiries, contact the credit team at 01604 797 301 from Monday to Friday, between 8.30am and 5pm.
• Complaints: If you have a complaint, you can submit it via Opus Energy's online form or call 0800 630 0841 from Monday to Friday, between 9am and 5pm.

Alternatively, you can write to Opus Energy at the following address:

Customer Care Opus Energy House 8-10 The Lakes Northampton NN4 7YD

Opus Energy Customer Services and Reviews

Opus Energy has received a mix of customer reviews. While some customers have praised the company's friendly and helpful customer service, others have expressed dissatisfaction with issues such as lack of communication and slow response times.

It's worth noting that Opus Energy has a Trustpilot rating of 4.5 stars, indicating a generally positive customer sentiment. However, it's always important to consider a range of customer reviews and experiences when making a decision about your energy supplier.

Opus Energy Contract Length and Fees

Opus Energy offers a range of contract options for different business needs. For small and medium-sized businesses, Opus Energy provides fixed contracts of up to 3 years. The company also offers account management services to ensure that businesses receive the support they need throughout the contract duration.

The fees associated with Opus Energy's contracts vary depending on the size and type of business. Out-of-contract rates for small and medium businesses range from 21.25p per kWh, plus a 70p daily standing charge for electricity, to 6.01p per kWh, plus a 90p daily standing charge for gas.

For large businesses, Opus Energy offers specialized tariffs such as Opus Fixed and Opus Evolution, with flexible contract sizes and durations.

Opus Energy Smart Meters and EV Vehicle Support

Opus Energy is committed to helping businesses improve their energy efficiency with the installation of smart meters. These devices provide accurate and real-time data on energy usage, allowing businesses to identify areas for improvement and potentially reduce costs.

Additionally, Opus Energy supports businesses that have electric vehicles (EVs) by providing EV charging solutions. As the adoption of EVs continues to grow, Opus Energy aims to support businesses in transitioning to sustainable transportation and reducing their environmental impact.

Additional Fees and Charges on Your Opus Energy Bill

In addition to the unit rate for energy usage, Opus Energy bills include various fees and charges. These can include fixed standing charges, VAT (at either 20% or the reduced rate of 5% for eligible businesses), and the Climate Change Levy (CCL), among others.

It's important to review your Opus Energy bill carefully to understand all the fees and charges applied. If you have any questions or concerns about your bill, you can contact Opus Energy's customer service team for assistance.

Business Move and Opus Energy Moving Support

Opus Energy provides support for businesses that are moving premises. Whether you are moving into a property supplied by Opus Energy or moving out of one, the company can assist you in managing your energy supply during the transition.

If you are moving into a property supplied by Opus Energy, you will be placed on a deemed contract rate until you establish a new contract or switch to a new energy supplier. Deemed contract rates are variable and can be more expensive than fixed-term contracts, so it's important to review your options and negotiate a suitable contract with Opus Energy.

How Do I Cancel My Opus Business Energy Contract?

If you wish to cancel your Opus Energy contract, you will need to follow the appropriate process. Contact Opus Energy's customer service team to initiate the cancellation process and ensure that you provide any required notice period. It's important to settle any outstanding balances and arrange for a final meter reading before the contract termination.

Cancelling your contract with Opus Energy may involve certain fees or charges, depending on the terms and conditions of your contract. It's recommended to review your contract and discuss the cancellation process with Opus Energy to understand the specific requirements and implications.

Opus Energy is a prominent business energy supplier that offers a range of tariffs and services to meet the needs of businesses across the UK. With a focus on renewable energy and customer support, Opus Energy aims to help businesses reduce their carbon footprint and achieve energy efficiency. If you are considering switching your business energy supplier, it's worth exploring the options provided by Opus Energy and assessing how they align with your business requirements.