YU Business Energy Compare the Best Deals & Prices

Pros and Cons of Yu Energy

Pros

• Yu Energy offers a range of business energy tariffs to suit different sizes and needs.
• The company has Power Purchase Agreements (PPAs) with renewable generators, showing a commitment to sustainable energy.
• They offer smart meter installations to eligible customers, enabling better energy management.

Cons

• Yu Energy does not provide 24/7 customer service, which may be a drawback for some businesses.
• The only accepted payment option is direct debit, limiting flexibility for customers.

Tariffs and Products

Yu Energy provides a variety of options for businesses looking for gas and electricity supply. They offer fully-fixed and part-fixed plans, as well as pre-payment tariffs, and a flexible Freedom plan. Additionally, they have a multi-fuel tariff that allows customers to potentially save money by switching two of their utilities, including gas, electricity, and water, to Yu Energy.

Electricity Tariffs

For small and medium-sized businesses, Yu Energy offers fully-fixed electricity tariffs. These plans lock in the unit rate and standing charge for the duration of the contract, providing stability and protection against fluctuations in wholesale energy prices. Large businesses have the option of both fully-fixed and part-fixed electricity plans, offering flexibility in managing non-commodity costs.

Gas Tariffs

Yu Energy offers a carbon-neutral gas tariff for businesses. With this tariff, customers pay a fixed unit rate and standing charge throughout the contract, safeguarding against sudden increases in wholesale energy market prices.

Fully Fixed Plans For small and medium-sized businesses, Yu Energy provides fully fixed plans for both electricity and gas. These plans ensure that your unit rates and standing charges remain the same throughout the duration of your contract, protecting you from any fluctuations in the energy market.

Part-Fixed Plans If you prefer more flexibility in your energy contract, Yu Energy also offers part-fixed plans. These plans provide fixed rates for certain aspects of your energy usage, while allowing other charges to vary based on market conditions. This can be a great option for businesses looking to manage their non-commodity costs more effectively.

Multi-Fuel Tariff One unique offering from Yu Energy is their multi-fuel tariff. This allows you to potentially save money by switching two of your utilities, such as gas, electricity, or water, to Yu Energy. By consolidating your energy supply with one provider, you can streamline your billing and potentially benefit from discounted rates.

Renewable Energy

While Yu Energy does not yet provide 100% renewable energy as a standard offering, they do have a Pure Green Energy plan. This plan allows businesses to opt for 100% renewable electricity, generated by Carno Wind Farm in Powys, Wales. The electricity is certified by Ofgem's Renewable Energy Guarantees of Origin (REGO) scheme, ensuring its renewable credentials.

What other services does Yu energy offer to businesses in the UK?

 In addition to their energy tariffs, Yu Energy offers a range of additional services to support your business. These include smart meter installation, electric vehicle charging point installations, and energy management solutions. By taking advantage of these services, you can improve your energy efficiency and reduce costs.

What options are available for signing contracts and durations with Yu Energy?

Yu Energy offers various contract lengths to suit the needs of different businesses. For both electricity and gas, customers can choose fixed contracts for durations of one to three years. These fixed contracts provide price stability and protection against market fluctuations. The flexibility of contract lengths allows businesses to tailor their energy plans according to their long-term goals and preferences.

What does Yu Energy mean by Deemed Contract Prices?

Businesses that move into premises where Yu Energy is the incumbent supplier, or those whose Yu Energy contracts have expired without entering into a new agreement, are automatically placed on deemed contract rates for gas and electricity. Deemed contract rates are generally higher than fixed tariffs, making it advisable for businesses to either switch suppliers or negotiate a new contract with Yu Energy as soon as possible.

Yu Fuel Mix and Renewable Energy

Yu Energy sources its electricity from a diverse mix of fuels, including coal, natural gas, nuclear, renewables, and other fuels. According to their fuel mix disclosure, renewables accounted for 24.78% of their electricity supply from April 2021 to March 2022. While this is a significant portion, it should be noted that Yu Energy does not currently provide 100% renewable energy across all tariffs. However, their Pure Green Energy plan offers businesses the option to access 100% renewable electricity.

Cancellation Policy

Yu Energy has a cancellation policy in place for customers wishing to terminate their contracts. The details of the cancellation policy can be found in the terms and conditions of the specific contract. Customers are advised to review the terms and conditions and contact Yu Energy directly for any cancellation requests.

Electric Vehicle Support

As part of their commitment to sustainability, Yu Energy provides support for businesses adopting electric vehicles (EVs). They offer electric vehicle charging point installations for businesses, enabling them to provide convenient charging facilities for their EV fleet. This service aligns with the growing demand for EV infrastructure and helps businesses transition to cleaner transportation options.

How to manage my account Online with Yu Energy?

Yu Energy provides online account management for its customers, allowing them to easily access and manage their energy accounts. Through the online platform, customers can view their bills, monitor their energy usage, make payments, and access other account-related services. This convenient feature saves businesses time and enables efficient management of their energy consumption.

How to Switch to Yu Energy?

Switching to Yu Energy is a straightforward process. To begin, businesses can request a quote on the Yu Energy website or contact their customer service team or call Free Price Compare to discuss your energy needs. Yu Energy representatives will guide businesses through the switching process, ensuring a smooth transition and answering any questions along the way.

How is Yu Energy rated by Customers?

Customer reviews are an essential aspect of evaluating any energy supplier. While Trustpilot is the primary platform for reviewing Yu Energy, it is important to note that there are mixed reviews. Approximately 71% of reviewers rated Yu Energy as excellent, highlighting professional and helpful staff, good communication, and positive customer experiences. However, there were also some negative comments regarding billing issues, problems with refunds, contract disputes, and poor customer service. It is advisable for businesses to consider both positive and negative reviews when making their decision.

What are the Contact Details for Yu Energy?

To get in touch with Yu Energy, businesses can reach out using the following contact details:

• Customer Service Number: 0115 697 1806
• General Email Address: [email protected]
• Complaints Email Address: [email protected]

Yu Energy is a business energy supplier that offers a range of tariffs and products to suit the needs of businesses, from small enterprises to large corporations. With a focus on providing competitive pricing, renewable energy options, and additional services such as EV charging point installations, Yu Energy aims to meet the diverse needs of its customers. While there are both positive and negative customer reviews, businesses can make an informed decision by considering their specific requirements and weighing the pros and cons of Yu Energy's offerings.