EDF Business Energy Compare the Best Deals & Prices

Who is EDF Energy?

EDF Energy is a subsidiary of EDF Group, Électricité de France, a French state-owned energy company and one of the largest suppliers in Europe. Established in 2003, EDF Energy has become a prominent player in the UK energy market, providing electricity and gas to both residential and business customers. The company is committed to generating zero-carbon electricity from renewable sources, such as wind, nuclear, and solar, to reduce carbon emissions.

Key Features of EDF Business Energy

EDF Energy offers a range of key features that make it an attractive choice for businesses. Here are some of the notable features:

• Business Energy Tariffs: EDF Energy provides a variety of tariffs tailored to meet the needs of different business sizes. Whether you run a small and medium-sized enterprise (SME) or a large organization, EDF Energy has options to suit your energy requirements.
• 24/7 Customer Service: Customer service is a top priority for EDF Energy. The company offers 24/7 live chat support, allowing businesses to get assistance whenever they need it. Additionally, dedicated customer service representatives are available via phone and email during business hours.
• Flexible Payment Options: EDF Energy understands the importance of convenient payment options for businesses. They provide various payment methods, including direct debit, bank transfer, debit/credit card, American Express, cheque, and payment through PayPoint, Payzone, and the Post Office.
• Renewable Energy: EDF Energy is committed to sustainability and offers Power Purchase Agreements (PPAs) with renewable generators. They also provide Corporate Power Purchase Agreements (CPPAs), enabling larger businesses to establish direct contracts with specific renewable generators.
• Online Account Management: EDF Energy offers online account management for businesses, allowing them to easily access and manage their energy usage, payments, and account details. This convenient feature saves businesses time and streamlines their energy management process.

These key features make EDF Energy an attractive option for businesses seeking reliable energy solutions and excellent customer service.

Advantages and Disadvantages of EDF Business Energy

Like any other energy supplier, EDF Business Energy has its own set of advantages and disadvantages. Let's take a closer look at these pros and cons to help you make an informed decision:

Advantages

• Wide Range of Tariffs: EDF Energy offers a variety of tariffs to cater to the diverse needs of businesses. Whether you prefer fixed-rate contracts for price stability or flexible contracts for more freedom, EDF Energy has options to suit your preferences.
• 24/7 Customer Service: EDF Energy's commitment to customer service is evident through their 24/7 live chat support. Businesses can easily reach out to customer service representatives for assistance with their energy enquiries.
• Flexible Payment Options: EDF Energy provides businesses with a range of payment options, ensuring convenience and flexibility. Whether you prefer direct debit, bank transfer, or other methods, EDF Energy accommodates a variety of payment preferences.
• Renewable Energy Focus: EDF Energy is actively working towards reducing carbon emissions by generating zero-carbon electricity from renewable sources. Their commitment to renewable energy is a significant advantage for businesses looking to reduce their environmental impact.
• Online Account Management: EDF Energy's online account management platform allows businesses to conveniently monitor and manage their energy usage, payments, and account details. This feature saves time and offers businesses greater control over their energy management.

Disadvantages

• Limited Availability of Renewable Tariffs: While EDF Energy offers renewable energy options, these tariffs are primarily available for larger businesses. SMEs may have limited access to 100% renewable energy tariffs.

These advantages and disadvantages provide a balanced view of what EDF Business Energy offers and can help businesses evaluate whether it aligns with their specific needs and priorities.

EDF Business Energy Tariffs

EDF Energy provides a range of business energy tariffs designed to meet the requirements of different businesses. Let's explore the main tariff options available:

• Fixed for Business Tariffs: These tariffs allow businesses to lock in a fixed price for their energy for a specific period, typically between one and three years. This provides price stability and protection against future price rises.
• Fixed for Business Online Tariff: This tariff offers the same benefits as the Fixed for Business Tariffs but with the added convenience of online account management. It is the cheapest business tariff offered by EDF Energy.
• Freedom for Business Tariffs: These tariffs provide businesses with the flexibility to switch to a fixed tariff at any time without incurring exit fees. They offer variable rates based on wholesale energy prices, providing businesses with more freedom and control over their energy costs.
• Flexible Contracts for Large Businesses and Public Sector: Larger businesses and public sector organizations with higher energy consumption can negotiate bespoke contracts directly with EDF Energy. These contracts offer more flexibility and can be customized to meet the specific energy needs of these organizations.

It's important for businesses to carefully consider their energy requirements and preferences before choosing the most suitable tariff option from EDF Business Energy.

Managing Business Energy Bills Online with EDF

EDF Energy understands the importance of efficient and convenient bill management for businesses. With their online account management platform, businesses can easily monitor and manage their energy bills. Here are the key features and benefits of managing business energy bills online with EDF Energy:

• Access to Billing Information: EDF Energy's online platform provides businesses with instant access to their billing information. Businesses can view their current and past bills, enabling them to track their energy usage and expenditure.
• Payment Options: The online account management platform allows businesses to make payments conveniently. Businesses can set up direct debit payments, make bank transfers, or use debit/credit cards to pay their energy bills.
• Billing History and Usage Reports: EDF Energy's online platform provides businesses with a comprehensive billing history, allowing them to track their energy usage over time. This information can help businesses identify trends and make informed decisions regarding energy consumption.
• Energy Efficiency Tools: EDF Energy offers energy efficiency tools and tips to help businesses reduce their energy consumption and save costs. Businesses can access resources and guidance on energy-saving practices through the online platform.

By managing their business energy bills online with EDF Energy, businesses can streamline their billing processes, stay informed about their energy usage, and make informed decisions to optimize their energy efficiency.

EDF Business Energy Customer Reviews

Customer reviews play a crucial role in assessing the quality of a product or service. EDF Business Energy has garnered customer feedback, which provides insights into the experiences of businesses using their services. Here is an overview of EDF Business Energy customer reviews:

• Trustpilot Rating: EDF Energy has a Trustpilot rating of 4.2 stars, based on a significant number of customer reviews.
• Positive Reviews: Many customers appreciate EDF Energy's level of customer service and the availability of 24/7 live chat support. Businesses also value the convenience of online account management and the variety of payment options offered by EDF Energy.
• Negative Reviews: Some customers express dissatisfaction with EDF Energy's provision of smart meters and highlight issues with the installation process. However, it's important to note that negative experiences can vary, and individual circumstances may contribute to differing opinions.

It's advisable for businesses to consider customer reviews alongside other factors when making decisions about their energy supplier, as individual experiences may vary.

Add-Ons on EDF Business Energy Bills

EDF Business Energy bills may include additional charges and fees in addition to the energy usage costs. Here are some common add-ons that businesses may encounter on their EDF Business Energy bills:

• Fixed Standing Charge: This charge contributes to maintaining the electricity network and is a fixed fee added to the bill.
• VAT: VAT (Value Added Tax) is applied to business energy bills, and the rate charged depends on the amount of energy consumed. Businesses using less than specific thresholds of electricity or gas may qualify for a reduced VAT rate.
• Climate Change Levy (CCL): The CCL is a tax applied to business energy usage. However, there are exceptions and exemptions for certain industries and energy-saving initiatives.
• Third-Party, Non-Energy Costs: EDF Business Energy bills may include additional charges related to third-party costs, such as energy infrastructure costs, low-carbon generation costs, National Grid energy-related costs, and security of supply costs.

It's important for businesses to carefully review their EDF Business Energy bills to understand the breakdown of costs and identify any additional charges or fees.

EDF Business Energy Fuel Mix and Green Performance

EDF Energy is committed to reducing carbon emissions and increasing its use of renewable energy sources. Here is an overview of EDF Business Energy's fuel mix and green performance:

• Coal: 1.6% (EDF) vs. 19.7% (UK Average)
• Natural Gas: 15.1% (EDF) vs. 68.2% (UK Average)
• Nuclear: 63.1% (EDF) vs. 0.0% (UK Average)
• Renewables: 19.0% (EDF) vs. 38.7% (UK Average)
• Other: 1.2% (EDF) vs. 2.9% (UK Average)

These figures reflect the proportion of energy derived from different sources in EDF Energy's fuel mix. EDF Energy's commitment to renewable energy is evident in its higher percentage of renewables compared to the UK average. By choosing EDF Business Energy, businesses can contribute to a greener and more sustainable future.

EDF Business Energy Contract Renewals

As with any business energy contract, EDF Business Energy contracts have specific terms and conditions regarding renewals. Here are some key points to consider when it comes to contract renewals:

• Notice Period: If you are considering renewing or terminating your contract with EDF Business Energy, it's important to be aware of the notice period required. This allows sufficient time to make a decision and negotiate any changes if necessary.
• Renewal Options: When your contract with EDF Business Energy enters its last 60 days, you have the opportunity to explore renewal options. EDF Energy may offer you different tariff options or contract terms based on your energy consumption and business requirements.
• Switching Providers: If you decide to switch providers instead of renewing with EDF Business Energy, it's essential to provide the required notice period to avoid any penalties or additional charges.

It's advisable for businesses to review their energy needs and explore available options before making a decision on contract renewals with EDF Business Energy.

EDF Business Energy offers a range of advantages for businesses, including a variety of tariffs, 24/7 customer service, flexible payment options, and a focus on renewable energy. However, it's essential to consider the limitations, such as the limited availability of renewable tariffs for SMEs. By carefully evaluating the pros and cons and considering customer reviews, businesses can make an informed decision regarding their energy supplier. With convenient online account management and a commitment to sustainability, EDF Business Energy provides businesses with reliable energy solutions and a platform to optimize their energy usage.

How do I get in touch with EDF Business Energy?

If you would like to get in touch with EDF Business Energy, there are several ways to do so. You can call their customer service team on 0333 009 7777 or email them at [email protected]. You can also use their online contact form on their website and provide details of your query. For more general enquiries or if you would like to find out more about the services offered by EDF Business Energy, you can visit their dedicated business energy page which contains a wealth of information and resources.

How to cancel Edf business energy contract?

If you decide to cancel your contract with EDF Business Energy, you will need to provide the required notice period in order to avoid any penalties or additional charges. You can do this by calling their customer service team on 0333 009 7777 or by emailing them at [email protected]. You may also be able to use their online contact form on their website to provide details of your query and request cancellation of your contract. It is important to note that the notice period required may vary depending on the length of your contract and other factors, so it is best to check with EDF Business Energy before taking any action.