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Haven Power Business Energy Review: A Sustainable Energy Solution

In today's business landscape, sustainability is a key consideration for companies of all sizes. With a growing emphasis on reducing carbon footprints and adopting renewable energy sources, businesses are seeking reliable and cost-effective solutions that align with their environmental goals. Haven Power, a UK-based business electricity supplier, offers a range of renewable energy tariffs designed to meet the specific needs of businesses while promoting a sustainable future.

Haven Power: A Commitment to Sustainability

Haven Power, established in 2005, is part of the Drax Group, operators of the largest renewable energy generator in the UK. As a provider that focuses solely on electricity supply, Haven Power is dedicated to offering sustainable energy solutions to businesses. Their commitment to sustainability is evident in their 100% renewable biomass electricity, which produces 86% less carbon than energy generated by coal. By choosing Haven Power, businesses can significantly reduce their carbon footprint and contribute to a greener future.

Tailored Tariffs for Every Business

Haven Power understands that each business has unique energy requirements. To cater to these diverse needs, they offer a range of tariffs, including fixed and flex plans, providing businesses with options that suit their specific energy consumption patterns and budgetary considerations.

Fixed Tariffs: Simplicity and Cost Certainty

Haven Power's fixed tariffs provide businesses with price security and cost certainty. With a fixed-rate plan, businesses can avoid unexpected price fluctuations, making it easier to manage their energy budget. This is especially beneficial for businesses using less than 2GWh of electricity annually. By opting for a fixed tariff, businesses can focus on their core operations without worrying about unpredictable energy costs.

Flex Tariffs: Cost Control and Wholesale Pricing

For businesses with higher energy consumption, Haven Power's flex tariffs offer flexibility and the opportunity to take advantage of wholesale energy prices. With a flex plan, businesses can track market prices and choose when to buy power based on market conditions. Haven Power provides dedicated flex traders who offer expert guidance and support, helping businesses optimise their energy procurement strategy. By selecting a flex tariff, businesses can potentially reduce energy costs and achieve significant savings.

Bespoke Solutions for High Energy Consumers

Haven Power recognizes that larger businesses with high energy consumption have unique needs. To cater to these businesses, they offer tailored solutions that allow for optimized energy use and cost efficiency. By working closely with their clients, Haven Power identifies opportunities for energy optimization, helping businesses minimize waste and maximize efficiency. Their expertise and customized approach ensure that businesses can achieve their energy goals effectively.

Reviews: What Customers Say

To gauge the overall customer experience, we have reviewed various online platforms for feedback on Haven Power's services. While there are limited reviews available, we have gathered a mix of positive and negative feedback from past and current customers.

Positive Feedback: Exemplary Customer Service

Several customers have praised Haven Power for their exceptional customer service. They appreciate having dedicated account managers who provide personalized support and guidance. The ease of communication and the prompt resolution of queries have been highlighted as major strengths of Haven Power's customer service. These positive experiences demonstrate Haven Power's commitment to delivering a reliable and customer-centric service.

Negative Feedback: Communication Challenges

Some customers have expressed frustration with communication challenges when dealing with Haven Power. Complaints include difficulties in getting in touch with customer support and delays in response times. Additionally, a few customers have mentioned issues with estimated meter readings and a lack of online systems for submitting readings. Haven Power acknowledges these concerns and is continuously working to improve their communication channels to enhance the customer experience.

Haven Power's Impact on the Environment

Haven Power's fuel mix is primarily composed of renewable sources, further emphasizing their commitment to sustainability. While they are not a 100% renewable supplier, Haven Power procures a significant portion of its electricity from renewable sources. Their fuel mix includes solar photovoltaic power, wind power, biomass, and hydropower. By choosing Haven Power, businesses can actively contribute to the reduction of greenhouse gas emissions and support the growth of renewable energy in the UK.

Additional Services and Initiatives

In addition to their renewable energy tariffs, Haven Power offers various additional services to support their customers in their energy management efforts.

Energy Efficiency Workshops

For larger businesses, Haven Power provides accelerator workshops that focus on identifying opportunities for energy efficiency improvements. These workshops assist businesses in optimizing their energy use, reducing waste, and ultimately lowering costs. By participating in these workshops, businesses can gain valuable insights and implement energy-saving measures to enhance their overall energy efficiency.

Community Collaborations and Charity Support

Haven Power actively collaborates with local communities and supports charitable initiatives. They participate in fundraising activities to raise money for various charities, including the Alzheimer's Society, Down's Syndrome Association, and Macmillan. Haven Power also encourages their employees to volunteer their time for community projects, further demonstrating their commitment to making a positive impact beyond their core business operations.

What are Haven power energy deemed rates for businesses?

Haven Power also offers energy deemed rates for businesses. These rates are based on the average electricity consumption of a customer over a 12-month period and enable customers to benefit from lower fixed costs regardless of their actual usage. This is especially beneficial for businesses with fluctuating energy needs. Haven Power’s deemed rates are competitively priced and provide businesses with a cost-effective way to manage their energy costs.

Explain Haven power Fuel mix in full details

Haven Power’s fuel mix is comprised of a wide range of renewable sources. These include solar photovoltaic power, wind power, biomass, and hydropower. This diversified mix enables Haven Power to provide customers with reliable and cost-effective renewable energy solutions. Solar photovoltaic power is generated by converting sunlight directly into electricity, while wind power is generated by harnessing the kinetic energy of the wind. Biomass-based electricity is produced in a process that involves burning organic materials such as wood chips or agricultural waste, while hydropower uses the potential energy of falling water to generate electricity. By procuring electricity from multiple renewable sources, Haven Power is able to ensure a secure and sustainable supply of energy for their customers. Although Haven Power Ltd is not entirely reliant on renewable energy, it comes very close, sourcing approximately 93.4% of its electricity from sustainable sources between April 2018 and March 2019. These sustainable sources consist of solar photovoltaic power (41%), wind power (26%), biomass (24.2%), and hydropower (8.8%).

Is Haven Power providing services for Electric Vehicles (EV)?

Yes, Haven Power is providing services for Electric Vehicles (EV). Haven Power's EV charging services are designed to provide customers with access to a reliable source of energy for their electric vehicles. The company offers both home and workplace charging solutions that are tailored to the needs of their customers. Their home charging solutions provide customers with a convenient way to charge their vehicles on their own schedule, while workplace charging solutions enable businesses to provide employees with access to energy sources for their EVs while at work. To ensure maximum convenience, Haven Power's EV charging services are compatible with all makes and models of electric vehicles. Additionally, Haven Power also offers customers the option of installing solar PV systems as part of their EV charging solution, allowing them to generate clean energy from the sun and reduce their carbon footprint even further.

How can I contact Haven Power?

You can contact Haven Power in several ways. You can call their dedicated customer service line on 0333 009 6626, or you can send an email to [email protected]. Alternatively, you can visit the Haven Power website at www.havenpower.com and use their online chat feature to speak directly with a member of the team. If you would like to receive more information about Haven Power's products and services, you can also sign up for their mailing list from the website and they will keep you up-to-date with all the latest news and offers from Haven Power Ltd.

How does the complaint procedure work at Haven Power?

If you have a complaint about Haven Power's services, you can contact them directly by calling their customer service line on 0333 009 6626 or by sending an email to [email protected]. Alternatively, you can raise your complaint directly through the Haven Power website and a member of the team will be in touch as soon as possible to help resolve your issue. All complaints are taken seriously and dealt with promptly and fairly, and Haven Power aims to provide customers with a satisfactory resolution within 28 days of receiving the complaint. If your complaint is not resolved within this time frame, Haven Power will keep you updated on its progress until it is resolved.

What additional charges from third parties are included in my business energy bill with Haven Power?

When you sign up for a business energy plan with Haven Power, you may be subject to additional charges from third-party suppliers. These charges are usually associated with services such as metering, network access, and other regulatory fees. They may also include taxes and levies such as the Climate Change Levy (CCL) or Renewable Obligation Certificates (ROCs). To ensure you understand all of the charges that are included in your bill, it is important to read the terms and conditions of your energy contract carefully. If you have any questions about these charges or would like more information, please contact Haven Power's customer service team who will be happy to help.

A Sustainable Energy Solution for Businesses

Haven Power, as part of the Drax Group, offers businesses a reliable and sustainable energy solution. Their range of renewable energy tariffs, including fixed and flex options, caters to businesses of all sizes and energy consumption levels. With a strong commitment to sustainability and a focus on customer service, Haven Power enables businesses to reduce their carbon footprint and make significant progress towards their environmental goals. By choosing Haven Power, businesses can enjoy the benefits of renewable electricity, personalized support, and a partnership that aligns with their commitment to sustainability.

For expert guidance on finding the best energy tariff for your business, turn to Free Price Compare, the leading business energy experts. Their team of professionals can help you navigate the energy market, compare tariffs, and find the most cost-effective and sustainable solution for your business.

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