Shell Energy Reviews

3.9 Rating 49,589 Reviews

Shell Energy reviews

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About Shell Energy

We believe that home energy matters. That’s why we supply 100% renewable electricity, as well as gas, smart home technology, broadband and exclusive rewards.

Please note that due to data protection regulations, any queries raised on this page cannot be addressed directly by Shell Energy. If you'd like to discuss your energy supply, you'll need to contact Shell Energy directly via our digital channels.

Rated 3.9/5 on See all 49,589 reviews

Verified Buyer
Joity Singh

Contacted Shell Energy (spoke to Sonia)in regards with a smart meter and that i was being over estimated on my energy usage. She look in tot the smart meter and tried contacting the company but could not get through so has promised to call me back as soon as there is an update. She updated my meter readings and i can now see a big credit.

Verified Buyer
Helen Hamm

After my father passed away I was put through to your bereavement team, who were absolutely brilliant, especially Nicola. She really helped me through this strange time and made this difficult situation much easier. Thank you

Verified Buyer
Mr Anthony Rattey

Moved to a new home and subscribed to Shell for the first time. Set-up was completed quickly and without snags. What's not to love?

Verified Buyer
James.c.

Happy with service,got a £30 payment for not changing me over quick enough,not sure any other company would have bothered !.

Verified Buyer
Susan

Contacted the online chat regarding fitting of a Smart meter. Dealt with very efficiently. Matter was resolved speedily. Very easy service to access and use. Thanks to Kasia J.

Verified Buyer
Craig Cassells

The process was simple and I was dealt very quickly and politely. Can't complain at all, 5 stars

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