Call Our UK Energy Team On
0203 9159 088

British Gas Reviews

3.2 Rating 59,416 Reviews

British Gas reviews

  • 27%

  • 6%

  • 8%

  • 15%

  • 44%

Compare and see how much you can save on your energy bills

About British Gas – Tariffs and Other Details

British Gas is renowned as the biggest gas and electricity supplier in the UK. Primarily dealing with energy supply for domestic use, the Big Six energy provider is a reckoned name in the UK energy market. Find here, all the details about the renowned gas and electricity supplier including the tariffs, quotes, charges and customer service report.

Rated 3.2/5 on See all 59,416 reviews

Verified Buyer

I’m posting my review because of all the bad reviews British Gas had on TrustPilot. We all know they have zillions of customers, it seems no one of us is reviewing when everything is going well. So, here it is: 2 years, not a problem, prompt response to my problems, website makes easy to manage almost every aspect. So far, so good, maybe British Gas should ask their customers to post some positive review here.

Verified Buyer

I have always been impressed by Customer Service when having issues to be dealt with My fixed tariff had expired and the renewal was quite a bit higher I shopped around to switch supplier – 2 suppliers never even contacted me I therefore contacted British Gas who offered me the best tariff change for me – with little increase – very efficient in responding to emails and wanting to retain an existing customer Frank Englelfield”

Verified Buyer
Philip Long

I have been with British Gas homecare for over 12 years and then left last year to go to Home Rescue 24/7 which was a major mistake. My reasoning for switching was the price but you really get what you pay for. I have just switched back to British Gas. My experience with this company has always been really positive. I found the enginers always very competent and professional. I always had a quick response to a call out so I was never worried about the company, unlike other companies. I have read the other reviews but my personal experience has been totally different.

Verified Buyer
Keith Miller

Once more, Scottish Gas Homecare service has proven to be reliable and efficient. Our Engineer, Peter couldn’t have been more helpful and courteous in repairing our Washer/Dryer. We have been customers for years and will certainly continue to be. A refreshingly excellent service. Well done to all and thank you!

Verified Buyer

Yes British Gas is far from the cheapest but my household has been with them over 20 years even though the householder is on a very low income. We believe in quality over expense and I can say we’ve never had to phone BG about anything, never been a problem to speak of and the bill payer in the house is very happy about being in the vulnerable group as it makes them feel valued as a customer. We’re happy to pay what we’re paying for the great service we are provided

Verified Buyer
Caroline Hatton

Yet again I have had to call British Gas out under my Homecare 400 disabled and when I turned the tap on water started gushing out from under the sink and filling the in a wheelchair so could get to the stop tap.a neighbour came and partially turned if off.i got through to British Gas immediately and they sent a plumber within 30 mins.Brilliant service.tap ordered,leak stopped.Really nice chap.What more can I say.British Gas also came out in January to sort a broken boiler ,again the same night.Thank you British Gas

Compare and see how much you can save on your energy bills

4000+ reviews