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OVO Energy Reviews

4.3 Rating 44,336 Reviews

OVO Energy reviews

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About OVO Energy

Ovo Energy is one of the largest gas and electricity suppliers in the UK and has made a mark for itself as an independent domestic energy supplier. The Bristol based household energy provider was formed in September 2009 and has become one of the most popular energy suppliers in just a couple of years. A tough competitor for the Big Six energy providers, Ovo buys electricity from various sources and supplies it to more than 670,000 households. The company that forms 2.4% of the energy market share has won many awards and is regarded as one of the best energy suppliers in the UK.

Winner of the ‘Supplier of the Year’ award, Ovo has won accolades for excellent customer services, meter services, value for money, green services, best energy deal provider, billing services, online services, energy efficiency and more. It is also considered as the most recommended domestic gas and electricity supplier in the UK market.

Rated 4.3/5 on See all 44,336 reviews

Verified Buyer

After the price hikes of my original company, OVO have helped save me a lot of money this year. Let’s hope I don’t need to change again and prove me wrong by doing the same. My electric and gas combined has saved me almost £250 for the year. Sadly they cannot provide smart meter in my property which is only 11 years old without me employing an electrician. The only downside.

Verified Buyer
Charles M

I have been with OVO Energy for a good while now best part of 6 years or more actually cant remember exactly but they are a company that you can trust i have never had any problems with them , i feel OVO energy are just fantastic cant be beaten for service and very good with prices , i dont shop around as dont need to this is the company to use

Verified Buyer

I like that I give my readings monthly,so can budget accordingly.I receive a small amount of interest from OVO each month for money I have in my account,no matter how small it all helps.I am on a fixed rate for 2 years,so the price of my gas and electric will not go up.I have been with OVO a few years now and can’t see any reason why I would need to change in the future

Verified Buyer
John R

I had a seamless switch to OVO Energy and then when I had an understandable issue from their billing system (we use gas for only one thing: a sitting room gas fire that is used only 4-6 months of the year) I was able to resolve the issue by responding to a system-generated email. Jules, the CSA, understood the issue and emailed me back with a few hours to say it was understood and resolved. I was impressed, based on previous customer service experiences with other suppliers.

Verified Buyer
Alan Radcliffe

I have been with OVO for a number of years since I used the Which? Big Switch campaign to find the best supplier for dual fuel in my area. Despite checking each year at renewal time they are consistently the best alternative in the marketplace. I have never had any problems with them as a company, in fact I rarely have any interaction as the relationship is totally seamless. The one time I contacted them their customer service was first rate

Verified Buyer

I have been with them 5+ years now and I have found them to be very competitive on price and a very easy website to navigate with recommendations on which package would suit you best. I am now on a smart meter and touch wood working brilliantly.The service is second to none, I have only had to call once in all that time, polite and helpful staff, nothing was too much trouble. I have recommended to all my friends 🙂

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