Total Gas and Power Business Energy

Total Gas and Power is a top energy supplier in the UK, powering over 200,000 businesses with gas and electricity. They've got loads of competitive tariffs, green initiatives, and customer-friendly services that make them a popular choice for businesses big and small. Let's dive into what Total Gas and Power offers, their contract options, pros and cons, energy mix, and customer service - all to help you make a smart choice for your business energy needs.

What's Total Gas and Power All About?

Started in 1987 as AGAS Ltd, Total Gas and Power is now part of Total Group, one of the world's biggest oil and gas players. They've grown to become the UK's second-largest gas supplier and fourth-largest electricity supplier for businesses and industry. From corner shops to massive factories and public sector organisations, Total Gas and Power keeps the lights on for over 200,000 businesses. They're big on sustainability too, leading the charge in green energy solutions to combat climate change.

What Do They Offer?

Total Gas and Power supply both business gas and business electricity, with a keen eye on sustainable energy. Whether you're after traditional energy supply or fancy going green to reduce your climate change levy, they've got you covered. They're not just talking the talk either - they've poured over £5 billion into researching and developing green energy to help businesses reduce their carbon footprint and energy costs.

Get Quotes

Tariffs and Contracts: What's on the Menu?

Total Gas and Power serve up a variety of tariffs to suit different business appetites, from small business to large businesses. Their business energy contracts are designed to cater to various energy usage patterns and budgets:

MarketGuard

Perfect for medium-sized businesses, this fixed-price plan gets a yearly once-over to keep rates competitive and help you manage your energy bills.

Fix for Five

Fancy some price stability? This five-year fixed price plan lets you budget with confidence, protecting you from energy market fluctuations.

Eco-Energy

Go 100% green with electricity from wind and solar, and gas from farm waste. Lock in a fixed price for 1-5 years and get an Eco-Energy certificate to boot. It's a great deal for businesses looking to reduce their impact on climate change.

Marketmatch

Designed for medium-sized businesses, this plan fixes your price for the first year, then reviews annually based on market conditions. It's a good idea for those who want initial stability with the flexibility to adapt to the energy market.

SmartFix

Another 100% renewable option, SmartFix offers fixed prices for 1-4 years. Plus, you can sync up your gas and electricity bills - handy for managing your business energy bill!

Freestyle

Get fixed prices for the first year, then switch to a variable tariff. The best bit? You can leave without paying exit fees, making it a good deal for businesses who value flexibility.

The Good and The Not-So-Good

The Good Stuff:

Wallet-friendly prices: With loads of fixed and flexible tariffs, you're bound to find the right deal that fits your energy use and budget.
Green credentials: Eco-Energy and SmartFix tariffs offer 100% renewable energy, helping you shrink your carbon footprint and potentially reduce your climate change levy.
Flexible contracts: Some plans, like Freestyle, let you enjoy fixed prices with the freedom to switch without nasty termination fees.
Top-notch customer service: They've got a dedicated support team you can reach by phone or email, plus a handy online account portal.

The Not-So-Good Bits:

Limited options for big businesses: Larger companies might find fewer flexible tariffs compared to smaller companies.
Possible price hikes: Some tariffs, like Marketmatch and Freestyle, might see price increases after the initial fixed period, so keep an eye on your end date.

Keeping Tabs: Metering Options

Total Gas and Power offers a couple of ways to keep an eye on your energy usage:

Automatic Meter Reading (AMR)

These clever meters send readings automatically to the National Grid, making bills more accurate and helping you track how much energy you're using.

Smart Meters

Available through other companies, smart meters show you real-time data on your energy use. It's like having an energy-saving coach right in your business premises!

Paying the Piper: Billing and Payment

You can choose to get your business energy bill monthly or quarterly - whatever floats your boat. Regular meter readings help keep your bills spot on. When it comes to paying up, you've got options:

Direct debit
Bank transfer
Over the phone with a debit or credit card

If you go for direct debit, they'll usually take the payment 14 days after your invoice date.

Need a Hand? Customer Support

Total Gas and Power are keen to keep you happy as a business customer. Their customer service team is ready to help by phone or email, Monday to Friday, 9 am to 5 pm. You can also log into your online account to check invoices, keep an eye on your AMR data, and read market reports. If you need impartial advice, you can always contact Citizens Advice.

Get Quotes

What Are People Saying? Total Gas and Power Reviews

On Trustpilot, Total Gas and Power score a solid 4.7 stars out of 5, based on over 4,400 reviews. Lots of happy customers praise their competitive prices and top-notch customer service. A few grumbles mention long hold times and unresolved complaints. It's always worth checking out both the good and the not-so-good feedback when you're sizing up an energy supplier.

Going Green: Fuel Mix and Sustainability

Total Gas and Power's energy mix looks something like this:

35% Natural Gas
32% Coal
8% Nuclear
25% Renewables (wind, solar, biomass)

They're serious about cutting carbon emissions and have invested heavily in renewable energy. The Carbon Trust has given them a "Good" rating for their efforts to reduce their environmental impact and help businesses tackle climate change.

On the Move? Changing Premises or Tenancy

If you're moving to new premises or changing tenancy, give Total Gas and Power 28 days' notice. You'll need to fill out a change of premises form, and they'll send your final bill within 21 days of your move. Don't forget to take meter readings on moving day to keep your bill accurate! If you don't arrange a new contract, you might end up on a deemed contract, which can be pricier.

How Long Am I Tied In? Contract Duration and Fees

Total Gas and Power offer contracts of different lengths:

Fixed-Term Contracts: Lock in your price for 1-5 years.
Flexible Contracts: Available for up to 12 months, letting you roll with market changes.

Watch out for termination fees if you need to leave your contract early - it depends on your specific deal. Always check your contract length and end date.

Get Quotes

Electric Vehicles? They've Got You Covered

If your business uses electric vehicles (EVs), Total Gas and Power offer special EV tariffs and support. You can get cheaper rates for charging your EVs, and they've got dedicated customer service for any EV questions. Check out their website for more info on EV tariffs.

Need to Get in Touch? How to Contact Total Gas and Power

You can reach out to Total Gas and Power in a few ways:

Phone: Their customer service line is open during business hours.
Email: Drop them a line for support and queries.
Online Portal: Manage your account, check bills, submit meter readings, and view consumption reports.
Live Chat: Get quick answers via their website's live chat feature.

Remember to keep your contact details up to date to ensure you don't miss any important communications about your energy supply.

FAQs about Total Gas and Power Business Energy

It's easy! Just ask for a quote, look over their contract terms, and let your current energy supplier know you're off. Total Gas and Power will sort out the rest, including meter readings. You should compare different suppliers through a comparison service to ensure you're getting the best deal.

They've got several renewable energy tariffs, including the Eco-Energy plan which uses 100% renewable electricity from wind, solar, and gas from farm waste. These can help reduce your climate change levy.

They offer Automatic Meter Reading (AMR) meters and smart meters through other companies. These give you real-time info on your energy use and make sure your bills are spot on.

Fill out a cancellation form 28 days before you want to leave. Give them your final meter readings, and they'll send your last bill within 21 days. Be aware of your current contract's end date to avoid any surprises.

You can pay by direct debit, bank transfer, or over the phone with a debit or credit card. If you choose direct debit, they'll usually take the payment 14 days after your invoice date.

It's a good idea to compare offers from different energy companies. You might want to use an energy broker such as Free Price Compare to find great energy deals. Our experts can help you navigate the energy market and find the right deal for your business.

If you're not satisfied with your current energy supplier, it might be time to look for a better deal. Check your current contract for any termination fees and compare offers from familiar providers and newer entrants to the market. Remember, switching suppliers could lead to significant savings on your business energy costs.

Unlike domestic energy, there's no price cap for business energy. That's why it's crucial to shop around and negotiate the best deal for your business energy needs.

Total Gas and Power Business Energy Savings

Why pay more for the same business energy? Save an average of £1,783* off your energy bills.

Compare more energy suppliers and over 100 business energy tariffs with us

What's Total Gas and Power All About?

What Do They Offer?