Your Guide to Engie Business Energy

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A Green Giant in the Energy World

Engie is a major player in renewable energy. For more than twenty years, it has been helping businesses in Britain. It doesn't matter if you own a small shop or a large factory. Engie can meet your energy consumption needs. Now, let's explore what makes this eco-friendly energy company special.

Engie Logo

Engie's Green Promise: Powering a Brighter Tomorrow

100% Renewable Electricity: Not Just Talk, But Action

Imagine running your business with clean energy. This can happen with Engie. Every single unit of energy they provide comes from renewable sources. It's like giving a thumbs up to nature every time you make a drink at work. Their effort to reach zero carbon is important for business customers who want to meet their environmental goals.

Green Gas: The Cherry on Top

Engie has green gas options for people who want to do more. It helps make your office feel like a small eco-warrior. You can fight climate change, even with your kettle. This natural gas alternative is a part of Engie's efforts for sustainability in Europe and other places.

The Engie Story: From French Roots to British Soil

A Global Player with Local Heart

Engie was created when French energy companies joined together. They began their work in the UK in 2014. However, don't be misled by their young UK history. Engie is part of the larger Engie Group, which operates in 70 countries, including North America and Mexico. Their goal is to assist businesses in reducing carbon emissions and following the green movement. With offices in London and other UK locations, Engie is helping to drive regeneration and support sustainable development.

Electricity Tariffs: Something for Everyone

Green Fixed: Stable Prices, Clean Power

Lock in your rates for a full year and enjoy energy that is 100% renewable. You can also get great discounts for managing your account online and cutting out paper bills. This is a win for both your wallet and the planet. Your next bill could actually make you smile!

Balance: Flexibility Meets Stability

Do you want a mix of both worlds? The Balance tariff offers fixed network charges while still allowing government charges to vary. You can select either standard or green juice – you have the choice. Energy brokers like this option because it provides flexible solutions for their clients.

Freedom: For the Energy-Savvy

If you are good at energy management, this flexible tariff allows you to pay third-party fees without extra costs. If you avoid using electricity during peak times, you can save a lot on your electricity consumption.

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Gas Tariffs: Keeping You Warm and Green

Guard: Long-Term Peace of Mind

You can secure your rates for up to five years. Choose between standard gas or green gas. It feels like putting your business in a warm, eco-friendly hug. Northern Gas Networks works with Engie to make sure you get a reliable gas supply in the area.

Simple: Pay for What You Use

There is no daily standing charge. You only pay for the gas you use. This is great for businesses that need different amounts of energy. A lot of seasonal businesses like this tariff because it helps them avoid extra charges when things are quiet.

Join the Engie Party

Who Can Join the Engie Party?

Engie welcomes all types of businesses, from small startups to big corporations. You don’t need any special membership to join—just a need for dependable green energy solutions. Whether you are in France or the UK, Engie can help you.

Beyond the Basics: Engie's Energy Toolkit

Facilities Management: Let the Experts Handle It

Engie's team can handle your energy systems and make them work their best. They cover everything from heating systems to power supply management.

Energy Analytics: Knowledge is Power

Get the details on your energy use with Engie's smart tools. It's like having your own energy detective to help you keep tabs on your account number and your carbon footprint.

Energy Specialists: Your Green Gurus

Get advice from Engie's team of energy experts. They will help you move towards a cleaner and greener energy future. Their insights cover topics like contract terms and sustainability initiatives.

Compliance Services: Keeping You on the Right Side of the Law

Navigate the world of energy rules with Engie's experts right by your side. They will help you stay updated with the newest legal advice and what you need to do.

Energy Generation Projects: Become a Power Player

Want to create your own green energy? Engie can help you install solar panels or wind turbines at your location. This will take your business off-grid and prepare it for the future.

Customer Support: A Mixed Bag

Engie's customer service has mixed reviews. Their Trustpilot score is 5.4 out of 10, showing they can do better. Some customers are happy with the support, but others complain about poor communication. It's a bit like a lucky dip. If you have a problem or an inconvenience, Engie tries to fix it quickly.

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Making the Switch: Easy as Pie

1. Get Your Quote

Visit Free Price Compare to obtain a quote that looks at how Engie compare to other suppliers. If you are already a customer and want to renew, make sure to have your reference number ready.

2. Mull It Over

Take a close look at the contract and rates. Make sure it works well for your business. Also, check if it matches your environmental goals.

3. Green Light

Are you happy with the offer? We will take care of everything else from here. They will make sure you switch from your current supplier smoothly. Engie will also manage the meter readings for an easy change.

Engie's Green Vision: Leading the Charge

Engie is not just making promises – they are actually taking action for the environment. They use 100% renewable energy and keep investing in clean tech. This helps businesses like yours create a sustainable future. You can see their strong commitment to the zero carbon transition in everything they do.

Engie's Green Vision

Saying Goodbye: How to Part Ways with Engie

Need to end your energy contract? You can reach out to Engie's customer service team by phone or online. Make sure to read your contract terms for notice periods. It's also important to pay any unpaid bills to avoid problems. If you are moving to a new place, they can help you with the completion process for a smooth transition.

Getting in Touch: Multiple Channels at Your Fingertips

Ring Them Up

Just call Engie's special hotline for business energy. Their team is here to help you. They can talk about your next bill and give you advice on how to reduce your energy consumption.

Drop Them a Line

If you have questions about billing or contracts, send an email to them. They will try to reply quickly, usually within a few business days.

Chat Away

You can use the live chat feature on their website to get quick answers. It is a great way to receive instant help for simple queries.

Don't forget to look at their FAQ section. It has a lot of helpful information. You can also connect with them on Facebook for the newest updates and tips on saving energy.

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Electric Vehicle Support: Charging Ahead

Engie is here to support you as you join the electric vehicle movement. They provide everything from home chargers to public charging stations. They also offer smart tech like vehicle-to-grid services to help you control your energy use. This is all part of their plan to promote sustainable transport in the UK and Europe.

Online Account Management

Online Account Management: Power at Your Fingertips

Engie's online portal makes it easy to see your bills, send meter readings, track your energy use, and change account settings. There's also a mobile app for managing your energy while you're out. It's like having a small power station in your pocket! You can set up a direct debit to make payments simple.

Stay Safe: Avoiding Energy Scams

Be careful of scams that try to trick energy customers. Engie will not ask you for your bank details in an email or over the phone. If you feel that something is suspicious, reach out to Engie directly. Use the official contact details found on their website.

Seasonal Considerations

Engie knows that energy needs can change with the seasons. They give tips on how to manage your usage during busy times. This is especially helpful in the cold months from December to April. It can help you avoid surprise increases in your electricity bill.

Dispute Resolution: When Things Go South

If you feel unhappy about any part of Engie's service, they have a strong process for complaints. If you are still not happy with the result, you can take your case to the Energy Ombudsman. They will do an independent review for you.

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FAQs: Regarding Engie Business Energy

Just get a quote, check it, and let Engie take care of everything. It's that simple!

Absolutely! They provide 100% renewable electricity and green gas choices for everyone.

Engie has smart meters and Automatic Meter Reading for watching your use and precise billing.

You need to reach out to customer service, give the right notice, and clear any unpaid bills.

From home chargers to advanced tech for vehicles, Engie meets all your EV needs.

Yes, Engie can issue refunds case-by-case. Just contact their customer service with your account number for more help.

Engie aims to read your meter at least once a year. You can also submit your own readings through their online portal or app to keep it accurate.

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Page last updated on: 16/09/2024

Page reviewed by: Shay Ramani

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