BT Broadband: What You Need to Know About This Supplier

June 24th, 2025
BT Broadband: What You Need to Know About This Supplier

A Look at BT’s Legacy and Role in the Broadband Market

BT says it is the world’s oldest communications company. Its story began with the Electric Telegraph Company in 1846. Over the years, it changed from being part of the government under the General Post Office to what we know as British Telecom. Later, it became BT, which is now a big private company. BT has helped build the UK’s broadband network. This has made the company a leading broadband provider in the UK.

BT’s network supplies many broadband services. These include full fibre, fibre broadband, TV bundles, digital voice, and landline calls. If you use the internet at home or for your business, you can pick from several BT broadband packages. The range of broadband packages come with different speeds, services, and prices.

James Ford Broadband Deals Reviewed by James Ford, TV and Broadband Expert

Fibre 100 only

  • New customers only
  • Free access to BT Wi-Fi hotspots
145Mb average* speed
Unlimited Downloads
£0.00 Setup costs
24 Month contract
Pay as you goCalls
£29.99per month

Fibre 1 Only

  • New customers only
  • Free access to BT Wi-Fi hotspots
50Mb average* speed
Unlimited Downloads
£0.00 Setup costs
24 Month contract
Pay as you goCalls
£28.99per month

Fibre 1 & phone

  • New customers only
  • Free access to BT Wi-Fi hotspots
50Mb average* speed
Unlimited Downloads
£0.00 Setup costs
24 Month contract
Pay as you goCalls
£33.99per month

How BT, Openreach, and PlusNet Work Together

Openreach is a part of BT, set up in 2006. It looks after the UK’s main broadband network. The company makes sure that other broadband providers, like Sky and TalkTalk, can use the same telecom network. This helps give everyone in the UK an equal chance to get fibre broadband. Openreach has a big job in bringing full fibre and full fibre broadband to more homes and businesses all over the country.

PlusNet is owned by BT. But it runs on its own. It gives the best broadband deals at lower prices. The signal strength is good and you get service you can count on. BT customers get extra features and excellent customer service. But if you want to save money, PlusNet has some of the best broadband deals out there. Both have strong signal strength and great customer service.

What Is BT Fibre Broadband?

BT has many fibre broadband choices. You can start with Fibre Essential or pick the very fast BT Full Fibre 900. Packages show average download speeds and have:

Package Average Speed Connection Type
Fibre Essential 36 Mbps Fibre to the Cabinet
Fibre 1 50 Mbps Fibre to the Cabinet
Fibre 2 72 Mbps Fibre to the Cabinet
Full Fibre 100 150 Mbps Fibre to the Premises
Full Fibre 900 900 Mbps Fibre to the Premises

Full fibre packages use fibre-to-the-premises (FTTP) to give you faster speeds and better reliability. Many of these packages have BT’s Smart Hub 2. The smart hub uses smart channel selection. This helps to cut signal problems and make your connection work better. If you want good internet, full fibre packages are a good choice for most people.

BT Broadband Connection Quality and Extras

BT is known for good customer service, and their routers work well. Their strong Wi-Fi signal strength is also a reason people trust them. The Smart Hub 2 comes with advanced features too.

  • The router uses two bands for wireless, so you get a stronger and more stable signal.
  • It has a 4G filter. This helps to make your connection better and removes signal problems.
  • You can use USB ports and Ethernet to connect different devices easily.
  • The device can switch channels by itself. So, you always get a good connection without doing anything.

BT’s Hybrid Connect lets you use mobile broadband from EE when your fixed line is down. This helps you stay online. It is very useful for people who work from home. With hybrid connect, you do not need to worry as much if you lose your internet for a bit.

Additional services include:

  • BT Sport and TNT Sports TV packs are available. You can watch the top games and shows on these. A lot of people in the UK enjoy watching sports on these channels.
  • The new Digital Voice service is now used instead of the old landlines. This will make your home phones work better. Many people can enjoy clear calls with it.
  • You can get special deals through the BT Reward Card. Some of these reward card offers help you save more money when you join.
  • You can use many BT Wi-Fi hotspots all around the UK. This means you and your family can get online when out and about. A lot of people like having this quick way to connect.

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How Much Does BT Broadband Cost?

The monthly cost is different for each package and add-on. For example:

  • Fibre 1 (50 Mbps): Prices start at £29.99 each month
  • Full Fibre 100 (150 Mbps): Prices start at £34.99 each month
  • Full Fibre 900 (900 Mbps): Prices start at £49.99 each month

You can expect price rises every April. These increases will be based on the Consumer Price Index (CPI) plus 3.9%. You should work out the effective monthly cost over your minimum term when you compare packages. This makes it easier to know the real monthly cost when you face price rises.

Compare Broadband: BT vs Virgin Media and Others

When you compare broadband, BT is often better for customer support and stays reliable. It may not always be the cheapest, but many people feel good about the way it works and the help they get.

Provider Avg. Speed Price (from) Key Feature
BT 50–900 Mbps £29.99 Smart Hub 2 + Hybrid Connect
Virgin Media 100–1000 Mbps £26.99 Faster top-end speeds
Sky 36–145 Mbps £27.00 Sky Q TV integration
PlusNet 36–72 Mbps £23.00 Budget-friendly options

Is BT TV Worth It?

BT’s TV bundles have something for everyone.

  • Entertainment: You can watch Netflix, NOW TV, and AMC.
  • Sport: There is BT Sport, tnt sports, and Eurosport.
  • Film: You get Sky Cinema add-ons.

You can mix these with home phone plans to get a good setup for fun and talking to people. BT TV lets you watch in more than one room. You can do this with add-ons like the “Extra Box.”

BT Broadband for Families and Remote Workers

BT routers give you full unlimited access, so everyone at home can stream, game, and work online with no limits. The fast upload speeds and steady connection help make video calls clear and smooth. It is also good for big downloads and setting up home tech.

Many plans are good for people who get universal credit. BT also takes part in social tariff programs. These help people in low-income homes.

BT Broadband for Families and Remote Workers

BT’s Reliability During Peak Times

Thanks to the investment in infrastructure and the stay fast guarantee, BT is able to keep its performance steady, even at peak times. They use new mobile network fallback systems. This gives them an edge over other companies.

Final Word: Why Choose BT Broadband?

If you want a reliable service, a strong Wi-Fi signal, and faster speeds, BT is a good pick. You also get help from home tech experts. There may be an extra cost, but many people feel the best value comes from this. The company is known for giving good support for home tech.

Use Free Price Compare to look at broadband plans and find the best deal for your area. It does not matter if you are changing your plan or want something better. BT’s range of broadband options lets you pick a package that fits what you need.

FAQs About BT Broadband

What is the average speed of BT Fibre 2?

It gives an average speed of 72 Mbps. This is good for mid-size families.

Does BT provide a reward card?

Yes, some eligible deals give you a BT Reward Card. The BT Reward Card is a prepaid Mastercard. You can use it to pay for things, just like a normal card. A reward card can be a good way to get some extra value when you sign up.

What is Hybrid Connect?

A backup device will use EE’s mobile data if there is a problem with your home internet. This helps you stay connected if your broadband goes down. With this, you can go on the internet even when your main connection is not working.

Can I use BT without a phone line?

Yes. Full fibre broadband does not need a phone line.

Full fibre, also called fibre broadband or full fibre broadband, lets you get internet without a phone line. You just use the broadband, so there is no need for another service.

Are social tariffs available from BT?

Yes, BT gives cheaper broadband deals to people who get Universal Credit.

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