Broadband providers News

To complain about your broadband provider, raise the issue with the provider first, give them a fair chance to fix it, and if it stays unresolved after six weeks (or you receive a deadlock letter), take it free of charge to an independent Alternative Dispute Resolution (ADR) scheme. As of 8 April 2026, Ofcom cut […]

Plusnet vs Virgin Media broadband comes down to a clear trade-off: Virgin Media offers the fastest top speeds (up to 2Gbps in some areas), while Plusnet runs on the Openreach network and tends to be cheaper and more widely available. For most UK households, the right choice depends less on the brand and more on […]

Vodafone vs Virgin Media broadband comes down to a simple trade-off: Vodafone leads on full-fibre reliability and lower monthly prices, while Virgin Media leads on top-end speeds and its own cable network. For most households, the right choice depends on which technology reaches your postcode and how much speed you need. Both providers are widely […]

Vodafone vs BT broadband comes down to a simple trade-off for most UK households: Vodafone usually costs less month-to-month at comparable speeds, while BT charges a premium that buys a bigger brand and a fuller support setup. On many plans both providers run over exactly the same Openreach network, so the underlying connection into your […]

Plusnet vs Vodafone broadband comes down to a close price contest on full fibre, with Plusnet often the lower-cost pick on entry and mid tiers and Vodafone frequently competitive on higher full-fibre speeds and bundle features. Both providers are selling 24-month deals in 2026, and both build in yearly price rises, so the deciding factors […]

Content in this article What do the 2025 broadband complaint numbers show? Key takeaways from the new report Complaint levels have improved overall Some providers consistently outperform the market EE recorded the most complaints but the gap is small Faults and installation issues remain the biggest pain points Which broadband providers are performing well in […]