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When your car insurance runs out is the date and time printed on your insurance certificate and schedule, usually the day before the anniversary of when cover started. Most UK car insurance policies last 12 months, so a policy that began on 15 July 2025 typically expires at 23:59 on 14 July 2026. Your certificate […]

Broadband and TV deals explained simply: a broadband and TV deal bundles your home internet and a TV package into one contract, with a single monthly bill from one provider. Most deals run on 18 or 24-month terms, and many now include a streaming subscription like Netflix at no extra cost. Bundling usually works out […]

Affect energy complaints follow the same regulated process as any UK domestic energy supplier: you complain to the supplier first, and if it is not resolved within 8 weeks (or you reach deadlock sooner) you can escalate free of charge to the Energy Ombudsman. Affect Energy is part of Octopus Energy, so its complaints are […]

A car insurance quote is an insurer’s estimated price to cover your car for a set period, based on details you give about the car, the drivers and how it is used. The same driver and car can get very different quotes from different insurers, which is why comparing before you buy matters. Most people […]

Broadband contract rights give UK customers the legal power to cancel within 14 days of signing, to leave penalty-free if the price rises above what they agreed, and to walk away without a fee if the connection is significantly slower than promised. These protections sit under the Consumer Contracts Regulations 2013, the Consumer Rights Act […]

An Affect Energy complaint is now handled through Octopus Energy, because Octopus bought Affect Energy in August 2018 and moved its 22,000 customers onto Octopus systems. If your bill still shows “Affect Energy Ltd”, you complain through the Octopus service operation that runs the account, and you keep the same legal protections as any other […]