In early 2019, First Utility was rebranded as Shell Energy following the successful acquisition of First Utility in 2018.
Founded in 2008, it tops the independent energy supplier list with more than one million customers. After the ‘Big Six’ companies, Shell Energy is considered as the largest energy provider. It supplies gas and electricity in domestic and commercial markets and they introduced the usage of smart meters in the United Kingdom. Shell Energy claims to not agree to outdated energy policies and it offers the cheapest prices to its customers.
It became highly popular due to its customer friendly approach and policies that kept the customer on the centre stage and achieved one million customers in September 2014.
Shell Energy offers 100% renewable electricity and gas on all available energy tariffs.
Shell Energy customer service rating
Shell Energy ranks highly on the popularity ladder as it is efficient in energy supply and customer services. According to an independent survey, Shell Energy scored 86% in customer satisfaction score.
Note: First Utility became part of Shell and changed their name to Shell Energy in May 2019.
Shell Energy price increases and decreases
Price changes in 2019
Price increase by 10% – Shell Energy announced a price increase by 10% (an average of £117) for standard variable energy tariff customers based on OFGEM energy price cap.
Price changes in 2018
Price increase by 5.9% – Shell Energy announced price increase by 5.9% in June 2018 which was effective from 23/07/2018.
Price changes in 2017
Price increase by 9.7% – Shell Energy announced price increase by 9.7% (on average £102) for standard variable dual fuel energy tariffs and came into effect on 01/04/2017.
What type of energy tariffs offered by Shell Energy for the UK households?
Variable energy tariff – Shell Energy can change your daily standing charge and price per kWh (unit rate) whenever they wish.
Fixed rate tariff – price per kWh and daily standing charge will remain fixed throughout the contract terms.
Pay As You Go – Pay for your energy in advance by using an energy top up key or card, you can buy your energy in advance at post offices or authorised local dealers such as convenience stores or via mobile app.
Dual fuel energy tariff – It means that Shell Energy will supply both electricity and gas to your home. Usually, dual fuel energy is cheaper when compared to single fuel energy supply.
Why should you compare Shell Energy price?
1. Shell reward known as Shell Go+
Food – 10% off
Hot drinks – 10% off
Shell Helix Motor Oil – 10% off
Shell Super shine – 10% off
Quick wash – 10%
2. Google Nest Thermostat E free on selected tariffs
3. All customers get 100% renewable electricity supply
Compare business gas and electricity with Shell Energy
Shell Energy provides cleaner energy solutions to meet current and future business energy needs. Shell Energy has offices and operations across 20 different European countries being a key player for European power and gas trading hubs.