Handling Energy Supplier Complaints News

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 GNE 12 month fixed V1 (from 02.11.16) £25 £25 N/A 12 months from date of supply 2 GNE 12 month fixed V2 (from 09.11.16) Removed 06.12.16 £25 £25 N/A 12 months from date of supply 3 GNE Family […]

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 Energy-free fix (from 04.01.17) £15 N/A N/A 12 months from supply date 2 Energy-free fix (from 15.11.16) Removed 19.12.16 Renamed on 19.12.16 as Energy-free fix (pre 20th Dec 2016) £25 N/A N/A 12 months from supply date 3 […]

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 Ebico Evergreen (from 18.05.18) None None N/A N/A 2 EquiDual None None N/A N/A 3 EquiGas None None N/A N/A 4 EquiPower None None N/A N/A 5 EquiGas&EquiPower (from 2007) Removed 27.02.17 None None N/A N/A 6 Ebico […]

Cancellation fee is one of the measures taken by UK energy suppliers to discourage customers from switching before the term end of energy tariffs. It is applicable to fixed rate energy tariffs with a pre-defined end date. If you choose to leave the contract of the fixed rate tariff before the end date then you […]

News that is spreading like wildfire in the UK energy market is that British Gas mails are injecting viruses in its customer’s PCs. Yes! This time it is the giant energy supplier at the receiving end of this cyber-crime. Hundreds and thousands of British Gas customers are receiving malicious mail which hijacks people’s PCs and […]

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 Big British Switch Green Octopus Fixed March 2018 (from 18.11.16) None None N/A 31st March 2018 2 Big British Switch Octopus Fixed March 2018 (from 18.11.16.16) None None N/A 31st March 2018 3 Big Deal Green Octopus 12M […]