Handling Energy Supplier Complaints News

Sr. No. Tariffs Gas Cancellation Fee Electricity Cancellation Fee Additional Information Cancellation Fee/Special terms end date 1 People’s Tariff (from 08.12.17) None None N/A None

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 Zapp! November tariff (from 20.11.17) Removed 08.12.17 None None N/A None 2 Zapp! December Tariff (low consumption) (from 08.12.17) None None N/A None 3 Zapp! December Tariff (medium consumption) (from 08.12.17) None None N/A None 4 Zapp! December […]

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 Easy Fix 36 (from 18.05.18) None None N/A 36 months after start of supply 2 Orbit Energy Online (from 22.12.17) Removed 17.01.18 None None N/A 12 months from date of supply 3 Orbit Energy Online V2 (from 17.01.18) […]

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 Variable (from 12.09.17) None None N/A None 2 ESB Fixed – Issue 2 Removed 03.11.17 None None N/A 12 months from date of supply. 3 ESB Fixed – Issue 3 (from 03.11.17) Removed 13..11.17 None None N/A 12 […]

Sr. No. Tariffs Gas Cancellation Fee Electricity Cancellation Fee Additional Information Cancellation Fee/Special terms end date 1 Smart Pay As You Go energy (from 09.04.18) None N/A Customers who don’t provide an email address will automatically be provided with paper bills and charged £20 a year. N/A 2 Smart Pay As You Go energy (from […]

Sr. No. Tariffs Gas Cancellation Fee Electricity Cancellation Fee Additional Information Cancellation Fee/Special terms end date 1 1 Year Fixed Price Spring 2017 (from 01.03.16) None None N/A 12 months from supply date 2 1 Year Fixed Price 2017 (from 30.09.16) Removed 24.05.17 None None N/A 12 months from supply date 3 1 Year Fixed […]