EDF Energy Warm Home Discount: Everything You Need to Know

May 5th, 2025
EDF Energy Warm Home Discount: Everything You Need to Know

The Warm Home Discount Scheme is a government program. It helps qualifying households with their energy bills during the winter months. EDF Energy is a participating supplier that offers discounts to eligible customers. This can lower the cost of living and help keep homes warm. This guide explains the eligibility criteria, how to apply, and the benefits of the scheme.

What is the EDF Energy Warm Home Discount Scheme?

The Warm Home Discount Scheme offers a £150 discount on electricity bills for eligible households. This discount is only given once. It does not affect any other support programs, such as the Winter Fuel Payment or Cold Weather Payment.

Scheme Year Discount Amount Application Period Payment Period
2023-2024 £150 Automatic for core group, broader group may apply Before end of March 2024

Who is Eligible for the Warm Home Discount?

EDF Energy customers can be divided into two main groups:

Core Group

You automatically qualify if you meet the requirements on the qualifying date, which is usually in July every year.

  • You can get the guarantee credit element of pension credit.
  • You need to be an EDF Energy customer with an active electricity account.

Broader Group

You may qualify if you get one of these:

  • Universal Credit is for people with a low income.
  • Income Support is available.
  • Housing Benefit can help with rent.
  • Tax Credits include Child Tax Credit or Working Tax Credit.
  • There are other benefits for low-income individuals.

EDF looks at whether a customer meets the energy supplier’s criteria. Because of this, people in the broader group must apply directly.

How to Apply for the EDF Warm Home Discount

Core Group Customers

  • There is no need for you to apply.
  • The Department for Work and Pensions (DWP) will reach out to eligible customers by itself.
  • The discount will appear on your electricity bills before the end of March.

Broader Group Customers

  • You can apply on the EDF Energy website.
  • Applications begin in autumn. They are processed in the order received.
  • If your application is accepted, you will receive the £150 discount by the end of March.

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Can Prepayment Meter Customers Receive the Warm Home Discount?

Yes! People with prepayment meters receive their discount as a top-up voucher. They can cash in this voucher at a PayPoint or Payzone location.

Payment Method How the Discount is Applied
Direct Debit Credit applied to electricity bill
Standard Billing Discount deducted from next bill
Prepayment Meter Voucher sent for gas or electricity meter top-up

How Does the Warm Home Discount Help with Heating Bills?

This plan can help you cut down on your heating bills. It pays part of your gas bill or electricity bill during the winter months. You can also improve efficiency by:

  • Smart meters keep track of how much energy you use.
  • Energy efficiency measures are things like solar panels and heating that puts out less pollution.
  • EDF’s Affordable Warmth Scheme provides upgrades for insulation.

Can I Get the Warm Home Discount If I Switch Suppliers?

If you switch to a new supplier, check that they are a participating supplier. If you are in the Core Group, your discount will transfer. If you are in the Broader Group, you may have to apply again.

What Are Other Ways to Lower Energy Bills with EDF?

EDF offers extra programs to help customers save money.

  • EV tariffs are options for people who lease electric cars.
  • There are industry initiatives that focus on better energy efficiency measures.
  • Grants are available for residents of park homes facing high energy costs.

What Are Other Ways to Lower Energy Bills with EDF

Correct as of 04 March 2025

FAQ’s About EDF Energy Warm Home Discount

How do I know if I qualify for the Warm Home Discount?

If you receive Pension Credit or other qualifying benefits, you might be eligible. The DWP will automatically let customers in the Core Group know.

Can I get the Warm Home Discount if I use a prepayment meter?

Prepayment meter customers can receive their discount by using a voucher for their electricity or gas meters.

Will my discount continue if I change suppliers?

If you are in the Core Group, your new electricity supplier might still offer you a discount. Customers in the Broader Group may need to reapply.

When will I receive my Warm Home Discount?

Discounts are applied by end of March each year.

How does EDF support low-income households beyond the Warm Home Discount?

EDF offers programs to help improve energy efficiency, smart meters, and special energy tariffs. These services help customers control their energy use and reduce their costs.

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