EDF Energy Moving Home: A Complete Guide

Moving to a new home can be exciting. But it’s important to ensure your energy supply is set up. If you are already with EDF Energy or switching from another energy supplier, this guide will help you. It talks about taking meter readings, managing your energy account, and choosing the right energy tariffs.

What Should You Do Before Moving Home?

How Do I Transfer My EDF Energy Supply to a New Home?

If you are moving to a new home and need to change your EDF Energy supply, be sure to tell EDF at least 48 hours in advance. You can do this through MyAccount, by calling the EDF sales team, or by sending an email to customer service. It’s very important to provide the correct meter readings from your old and new property. This way, they can bill you accurately. After you move, don’t forget to send in your first meter reading to start fresh with your energy account.

Inform EDF About Your Move

To make your move simple, let EDF Energy know about it at least 48 hours before. You can do this by:

• Log in to MyAccount.
• Reach out to the EDF sales team.
• Send an email to customer service.

Take a Final Meter Reading

Before you move out of your home, be sure to take a meter reading for both gas and electricity. This will help make sure your final bill is correct. It can also prevent any disagreements later.

Steps to take a final meter reading:

1. Look for your smart meter or regular meter.
2. Take note of the numbers you find.
3. Send them through MyAccount, make a phone call, or by email.

Setting Up EDF Energy in Your New Home

Is EDF Energy Already the Supplier?

Check if EDF is the energy supplier for your new property by:

• Look at a recent bill.
• Contact EDF’s service provider.
• Talk to your landlord or the last homeowner.

Choosing the Right EDF Tariff

EDF has multiple energy tariffs that are made for different needs.

• Fixed Tariffs – Lock in your energy price for 12, 24, or 36 months.
• Standard Variable Tariff – Prices change based on the energy market.
• EV Tariffs – Ideal for electric vehicle owners who get discounts during non-peak hours.
• Smart Pay Tariff – Works with smart meters to make it easier to track your energy use.

If you are moving to a new home and sticking with EDF, it is important to check your current tariff. You should see if this tariff is still the best choice for your new premises.

Submitting Your First Meter Reading

When you move in, make sure to take a first meter reading. Then, send it to EDF. This will help keep your bills accurate. It also prevents you from paying for the energy use of the person who lived there before you.

Compare Energy Prices

Thinking about changing your energy provider?

Compare Now

Does Your New Home Have a Smart Meter?

How to Check for a Smart Meter

A smart meter checks your energy use right away. It helps you avoid guessed bills. If your new property doesn’t have one, EDF can help you get a smart meter installation.

Benefits of Smart Meters

• Accurate energy bills.
• Access to smart pay options.
• It helps reduce energy use and supports a low emission lifestyle.

How to Transfer Your EDF Energy Account

If you are already a customer of EDF, you can transfer your energy account to your new home. Here’s how:

1. Update your address in MyAccount.
2. Settle your final bill.
3. Send your account number to EDF’s sales team.
4. Choose a new tariff if you need to.

What Happens If You’re Switching to EDF in Your New Home?

If EDF is not your current supplier, you can switch to them by:

• Get a new quote on the EDF website.
• Compare plans with your current supplier.
• Give your account number and meter readings.
• Complete the switch in 21 days.

Additional Services and Discounts

Warm Home Discount Scheme

EDF supports the Warm Home Discount Scheme. This program offers discounts on winter energy bills for eligible customers.

Renewable Energy Options

EDF wants a future with low emissions. They are investing in Hinkley Point C, solar panels, and nuclear reactors. This work will support Britain’s electric future and help fight climate change.

How to Contact EDF When Moving Home

Customer Support Options

• Online: Sign in to MyAccount.
• Phone: Call EDF’s sales team (charges may apply based on your inclusive call plan and national rate).
• Email: Contact customer service for questions about your move.
• Live Chat: Get quick help on EDF’s website.

Are there any special promotions or offers for customers who are moving home with EDF Energy?

Yes, EDF Energy offers special promotions for customers moving home. They have exclusive moving home deals and discounts, including assistance with transferring your energy supply to your new home seamlessly. Contact EDF Energy to inquire about their current promotions for moving home customers.

Correct as of 28 February 2025

FAQ’s About EDF Energy Moving Home

Compare Energy Prices

Thinking about changing your energy provider?

Compare Now