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Smartest Energy Review: Your Trusted Business Energy Supplier

When it comes to finding a reliable and cost-effective energy supplier for your business, Smartest Energy stands out as a top choice. As the UK's largest purchaser of independently generated renewable business energy, Smartest Energy has established itself as a leader in the industry. With a focus on sustainability and a commitment to helping businesses reduce their environmental impact, Smartest Energy offers a range of flexible and fixed business electricity contracts, as well as renewable energy options. In this article, we will delve into the key features and benefits of Smartest Energy, explore its tariff types, discuss its green fuel mix, highlight its online account management capabilities, provide guidance on how to switch to Smartest Energy, and address common questions about contacting customer services and cancelling contracts.

Smartest Energy Logo

Who is Smartest Energy?

Smartest Energy has been a prominent player in the energy industry since its establishment in 2001. As the UK's leading purchaser of independent energy generation, Smartest Energy supports and invests in over 600 projects across the country. From specialist developers to blue-chip companies, farmers, landowners, and communities, Smartest Energy works with a diverse range of independent generators. The company's core values include flexibility, reliability, and a commitment to reducing environmental impact.

Smartest Energy Key Facts and Stats

  • Founded in 2001 as an aggregator of independent energy generation projects.
  • Supports over 600 independent energy generation projects across the UK.
  • Offers flexible and fixed business electricity contracts.
  • Focuses on renewable energy options to help businesses reduce their carbon footprint.
  • Provides support and investment to independent generators.
  • Aims to reduce environmental impact and promote sustainability in business energy consumption.

Smartest Energy Tariff Types

Smartest Energy offers a range of tariff options to suit the needs of businesses of all sizes and industries. Whether you prefer a fixed contract to protect against market price volatility or a flexible contract that allows you to take advantage of market prices, Smartest Energy has you covered. Here are some of the tariff types offered by Smartest Energy:

  • FlexiBase: This fully flexible product gives you direct access to the open market, allowing you to manage your purchasing strategy and take advantage of market prices.
  • Group FlexiBase: If you have a multi-site business, this option allows you to group all your sites into a single contract, providing the benefits of flexible products across your portfolio.
  • FlexiBase Dual Meter: This option enables you to group all your half-hourly and non-half hourly metered premises into one contract, simplifying your energy management.
  • EnviroPass: This unique electricity product ensures that you don't pay more than necessary by passing through government taxes and levies at published rates.

In addition to these tariff options, Smartest Energy also provides renewable energy options. These options include the Renewable Standard, Natural Renewable, and Specific Renewable tariffs, all of which offer 100% renewable energy from various sources such as solar, wind, hydro, and biomass.

Pros and Cons of Smartest Energy

As with any energy supplier, there are pros and cons to consider when choosing Smartest Energy for your business. Here are some of the advantages and disadvantages:

Pros:

  • Wide range of tariff options to suit different business needs.
  • Focus on renewable energy to help reduce your carbon footprint.
  • Support for independent generators, promoting a sustainable energy future.
  • Flexible and fixed contracts available.
  • Access to online account management for easy billing and usage tracking.

Cons:

  • Limited availability of customer reviews online.
  • Complexity in navigating the website and understanding the jargon.
  • No estimated quotes available on the website, requiring you to request a bespoke quote.

Explaining the Green Fuel Mix and Stats of Smartest Energy

Smartest Energy takes pride in its commitment to renewable energy and reducing environmental impact. The company's fuel mix consists of various renewable and non-renewable sources. Here is the breakdown of Smartest Energy's fuel mix:

  • Thermal: 40.0%
  • Wind: 23.9%
  • Hydro: 19.5%
  • Solar: 16.6%
  • Other: 0.7%
  • Nuclear: 1.0%

Compared to the UK average, Smartest Energy relies less on natural gas and coal and more on renewable energy sources. This commitment to renewable energy sets Smartest Energy apart from traditional energy suppliers and aligns with the growing demand for sustainable business practices.

Online Account Management with Smartest Energy

Managing your business energy account with Smartest Energy is convenient and user-friendly. The SmartWeb Online portal allows you to access and manage your account 24/7, from anywhere. With your Smartest Energy login details, you can perform the following tasks:

  • Check your invoices and view supply information.
  • Submit meter readings to ensure accurate billing.
  • View account statements and payment history.
  • Make payments securely online.
  • Update your contact information.

The SmartWeb Online portal provides a seamless and efficient way to manage your energy account, saving you time and ensuring accurate billing.

How to Switch to Smartest Energy

Switching to Smartest Energy is a straightforward process. Whether you're starting a new business or looking to switch suppliers, Smartest Energy offers a smooth transition. Here's how to switch to Smartest Energy:

  • Contact Smartest Energy: Get in touch with Smartest Energy by phone or email to discuss your energy needs and request a bespoke quote.
  • Compare Quotes: Smartest Energy will provide you with a competitive quote tailored to your business requirements.
  • Sign Agreement: Review the quote and sign the agreement to officially switch to Smartest Energy.
  • Meter Readings: Provide your initial meter readings to ensure accurate billing from the start.
  • Enjoy Smartest Energy Service: Start benefiting from Smartest Energy's reliable and sustainable energy supply for your business.

By following these steps, you can seamlessly switch to Smartest Energy and start enjoying the benefits of their products and services.

How to Contact Smartest Energy

If you have any questions or need assistance, Smartest Energy's customer service team is available to help. Here are the contact details for Smartest Energy:

  • Phone: For business energy customers, call 01903 703 400. For industrial and commercial customers, call 01473 234 151.
  • Email: Reach out to Smartest Energy's customer service team via email at [email protected] or [email protected].
  • Postal Address: You can send correspondence to SmartestEnergy Limited at The Columbus Building, 7 Westferry Circus, London, E14 4HD.
  • Social Media: Stay connected with Smartest Energy on Twitter and LinkedIn for updates and news.

The customer service team at Smartest Energy is dedicated to providing prompt and helpful assistance, ensuring that your energy needs are met efficiently.

Smartest Energy Customer Services and Reviews

Smartest Energy prides itself on delivering excellent customer service. While there may be limited online reviews available, customer satisfaction is a key focus for the company. Smartest Energy aims to provide reliable and responsive support to its customers, addressing any queries or concerns promptly.

Smartest Energy Contract Length and Fees

When entering into a contract with Smartest Energy, it's important to understand the length and fees associated with the agreement. Contract lengths may vary depending on your business's needs, ranging from one to five years. It's essential to review the terms and conditions of your contract to ensure you are aware of any fees or penalties associated with early termination or changes to your contract.

Smartest Energy Smart Meters and EV Vehicle Support

Smartest Energy offers smart meters to its business customers, providing accurate billing and insights into energy consumption. Smart meters also enable businesses to track their usage and identify areas for energy efficiency improvements. In addition to smart meters, Smartest Energy supports businesses with electric vehicle (EV) charging solutions. By embracing EVs and the associated infrastructure, businesses can further reduce their carbon footprint and contribute to a greener future.

Additional Fees and Charges on Your Smartest Energy Bill

It's essential to review your Smartest Energy bill to understand any additional fees or charges that may apply. These fees could include charges for late payments, meter tampering, or special services requested. By familiarising yourself with the bill and its components, you can ensure accurate budgeting and avoid any surprises.

Business Move and Smartest Energy Moving Support

If your business is relocating, Smartest Energy provides support to ensure a smooth transition. Whether you are moving within the same area or to a new region, Smartest Energy can assist with transferring your energy supply and arranging new connections. It's important to inform Smartest Energy of your move well in advance to minimize any disruption to your energy supply.

How to Cancel the Smartest Energy Business Energy Contract

If you need to cancel your business energy contract with Smartest Energy, it's crucial to understand the process and any associated fees. As with most energy contracts, there is no cooling-off period, meaning you cannot cancel the contract once it has been signed. To cancel your contract, you will need to contact Smartest Energy directly and follow their cancellation procedure. It's advisable to review your contract terms and conditions for specific details regarding cancellation fees and notice periods.

In conclusion, Smartest Energy is a trusted and reliable business energy supplier that focuses on renewable energy and sustainability. With a range of tariff options, online account management capabilities, and a commitment to reducing environmental impact, Smartest Energy is well-equipped to meet the energy needs of businesses across the UK. Whether you're looking to switch suppliers or starting a new business, Smartest Energy offers a seamless transition and excellent customer service. Contact Smartest Energy today to discuss your business energy requirements and discover how they can help you save money and reduce your carbon footprint.


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