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Affect Energy has no complaint department. Affect Energy is a UK gas and electricity brand supplied by Octopus Energy, run from Shoreham-by-Sea in West Sussex, so any complaint about your Affect account is handled in the UK under UK energy rules.  If you have a billing dispute, a switching problem or poor service, you follow […]

YourRepair heating cover is a boiler and central heating protection plan that pays for repairs to your heating system for a fixed monthly price, with an annual boiler service included. YourRepair’s own site currently says its boiler cover starts from £11 a month, and the exact monthly price depends on the plan and excess selected. […]

Fuse Energy vs Scottish Power comes down to price against choice: on comparison examples from early 2026, Fuse Energy’s fixed tariff worked out around £190 a year cheaper than a comparable ScottishPower fixed deal, but ScottishPower offers a wider tariff menu, established phone support and a longer track record. If you are on a standard […]

British Gas HomeCare plans are home boiler and heating cover products that pay for repairs, breakdown call-outs and an annual boiler service in exchange for a monthly or annual fee. Cover starts from £22.00 a month with a £60 excess on British Gas’s boiler and heating cover page, and the exact price is quote-based and […]

Martin Lewis, the consumer finance campaigner, has said that for most households the 13% energy price cap rise from 1 July 2026 is avoidable by fixing a tariff below the cap rather than sitting on a standard variable tariff. If you are on a default tariff and paying more than you need to, that is […]

Fuse Energy login and account management is handled entirely online, through the Fuse app or the website, using your registered phone number or verified email address rather than a traditional username and password. Fuse launched as an app-only supplier and still runs a digital-first model: there are no paper bills and no customer service phone […]