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Know Your Energy Supplier: Zebra Power
August 11th, 2020
Zebra Power promises customers that when it comes to buying energy, everything should be black and white. But does their open and honest approach make them the right energy provider for you?
With a promise to save dual fuel energy and gas and electricity supply customers over £300 when they switch, this independent energy supplier aims to back up competitive consumer prices with outstanding customer service. Zebra Power promises a Fair Price Strategy although no information on tariffs is available on the website. Cusotmers are encouraged to get a personalised quote using an online form instead. Energy from this supplier is not from renewable sources and they don’t currently offer the Warm Home Discount.
Who is Zebra Power?
This Manchester-based provider was set up in 2016 and regularly tops the list of cheapest energy providers. They have a strong reputation for being one of the most affordable suppliers across the 13 energy pricing regions.
Zebra Power customer service rating
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Is Zebra Power a good energy supply company?
According to their Trustpilot Reviews, Zebra Power are outperforming some of their bigger competitors when it comes to customer service with 90% of reviews rating them excellent and giving them a 4.7 out of 5 rating. Zebra Power isn’t currently part of the annual Which? Service providers review.
Zebra Power energy tariffs and prices
| Tariff Name | Tariff type | Cancellation fee | Annual Avg cost | |
| Zebra Power – Zebra Fixed Rate August 2021 v1 Paperless | Fixed Tariff | £60.00 | £917.20 | Compare now |
| Zebra Power – Zebra Fixed Rate July 2021 v1 Paperless | Fixed Tariff | £60.00 | £864.23 | Compare now |
| Zebra Power – Zebra Fixed Rate June 2021 v1 Paperless | Fixed Tariff | £60.00 | £844.14 | Compare now |
| Zebra Power – Zebra Fixed Rate May 2021 v1 Paperless | Fixed Tariff | £60.00 | £876.76 | Compare now |
Zebra Power energy fuel mix and UK average fuel mix
What type of energy tariffs offered by Zebra Power for the UK households?
- Variable energy tariff – Zebra Power can change your daily standing charge and price per kWh (unit rate) whenever they wish.
- Fixed rate tariff – price per kWh and daily standing charge will remain fixed throughout the contract terms. Fixed rates are available for 12 or 24 months on a standard fixed or gold contract. If you want to switch early there is an exit fee of £60 applicable to both fuels.
- Pay As You Go – Pay for your energy in advance by using an energy top up key or card, you can buy your energy in advance at post offices or authorised local dealers such as convenience stores or via mobile app.
- Dual fuel energy tariff – It means Zebra Power will supply both electricity and gas to your home. Usually, dual fuel energy is cheaper when compared to single fuel energy supply.
Account management
You can manage your account quickly and easily online through the portal although Zebra Power doesn’t provide an app. Just login on the website to get started. Zebra Power can be contacted by phone and email but there’s no live chat and the FAQs are a bit limited. You will need to submit meter readings and this provider isn’t currently providing smart meters. If you already have one, it should work with your new provider.
Should I switch to Zebra Power?
This supplier does what it says on the tin, matching top notch customer service with some of the cheapest tariffs around. You can compare energy tariff prices with us before you make the decision to switch to Zebra Power.
Get in touch with Zebra Power
Contact number: 0161 498 8100
Email: [email protected]
Write a letter: Customer Services Manager, Zebra Power Ltd, Suite 2E, Manchester International Office Centre, Styal Road, M22 5WB
Energy Ombudsman
Contact number: 0330 440 1624
Website: http://www.ombudsman-services.org/
Write a letter: 3300 Daresbury Park, Daresbury, Warrington WA4 4HS
Citizens Advice Energy
Contact number: 0808 223 1133
Website: http://www.citizensadvice.org.uk/consumer/energy/energy-supply/
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