Handling Energy Supplier Complaints News

As a leading energy supplier in United Kingdom, EDF energy is serving around 5.7 million customers both from business and household segment. EDF energy launches new tariffs for gas and electricity regularly. With each tariff there is a cancellation fee and you have to pay this if you quit the EDF energy before contract ends. […]

Co-Operative Energy  is a renowned energy supplier offers gas and electricity to UK households. Company is owned by UK’s largest independent co-operative group Midcounties Co-operative. If you are Co-Operative Energy’s consumers and looking for switching to cheaper energy plan offered by some other suppliers then you should look at below list of cancellation charges applicable […]

Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date 1 All Online Jan 2019 (from 31.10.17) Removed 30.11.17 £20 £20 N/A 31st January 2019 2 All Online Feb 2019 (from 09.01.18) Removed 21.02.18 £30 £30 N/A 28th February 2019 3 All Online Mar 2019 (from 21.02.18) Removed 03.04.18 […]

Following a two year investigation into the billing practices of energy company E.On, regulatory board Ofgem has released the findings and will be fining E.On almost £8m. On top of the fine paid to the Citizens Advice community charity, E.On will have to refund upwards of £400,000 to customers. Citizens Advice is a charity that […]

A spotlight is being pointed at the energy industry at the moment. Customers are becoming more and more aware of the fall in wholesale energy prices and this is leading to an ever increasing level of customer complaints from those customers who are not seeing cuts in their energy bills. Spark Energy have been accused […]