Utility Point Cancellation Fees

Handling Energy Supplier Complaints
January 9th, 2018
Utility Point Cancellation Fees

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Sr. No Tariffs Gas Cancellation fee Electricity Cancellation fee Additional information Cancellation fee/special terms end date
1 Flexi Online 17Wk 52 (from 28.12.17) Removed 15.01.18 £36 £36 N/A 18 months after start of supply
2 Flexi Online 17Wk 52.V2 (from 28.12.17) Removed 15.01.18 £36 £36 Prices on this tariff will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
3 Flexi Online 18Wk 03 (from 15.01.18) Removed 16.01.18 £36 £36 N/A 18 months after start of supply
4 Flexi Online 18Wk 03.V2 (from 15.01.18) Removed 16.01.18 £36 £36 N/A 18 months after start of supply
5 Flexi Online 18Wk 04 (from 22.01.18) Removed 16.02.18 £36 £36 Prices will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
6 Flexi Online 18Wk 07 (from 16.02.18) Removed 0103.18 £36 £36 Prices will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
7 Flexi Online 18Wk 04 Direct (from 22.01.18) £36 £36 Prices will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
8 Flexi Online Wk 51 (from 20.12.17) Removed 28.12.17 £36 £36 Prices on this tariff will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
9 FlexiOnlineTracker 18Wk04 Direct (from 22.01.18 ) Removed 16.02.18 £36 £36 Prices on this tariff will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
10 FlexiOnlineTracker 18Wk07 Direct (from 16.02.18) Removed 12.03.18 £36 £36 Prices on this tariff will rise and fall in line with wholesale energy market changes for eighteen months from when your switch goes live 18 months after start of supply
11 FlexiOnlineTracker 18Wk13 Direct (from 29.03.18) Removed 11.04.18 £36 £36 Prices on this tariff will rise and fall in line with wholesale energy market changes for twenty eight months from when your switch goes live 28 months after start of supply
12 Flexi Online Tracker 18 Wk15 Direct (from 11.04.18) Removed 27.04.18 N/A N/A N/A None
13 Flexi Online Tracker 18 Wk17 Direct (from 27.04.18) Removed 10.05.18 N/A N/A N/A None
14 Flexi Online Tracker 18 Wk19 Direct (from 10.05.18) Removed 01.06.18 N/A N/A N/A None
15 Just Up (from 20.12.17) Removed 28.12.17 £36 £36 N/A 18 months after start of supply
16 Just Up 17Wk 52 (from 28.12.17) Removed 15.01.18 £36 £36 N/A 18 months after start of supply
17 Just Up 17Wk 52.V2 (from 28.12.17) Removed 15.01.18 £36 £36 N/A 18 months after start of supply
18 Just Up 18Wk 03 (from 15.01.18) £36 £36 N/A 18 months after start of supply
19 Just Up 18Wk 03.V2 (from 15.01.18) Removed 16.01.18 £36 £36 N/A 18 months after start of supply
20 Just Up 18Wk 04 (from 22.01.18) Removed 16.02.18 £36 £36 N/A 18 months after start of supply
21 Just Up 18Wk 07 (from 16.02.18) Removed 01.03.18 £36 £36 N/A 10th July 2019
22 Just Up 18Wk04 Direct (from 22.01.18) Removed 16.02.18 £36 £36 N/A 18 months after start of supply
23 Just Up 18 Wk07 Direct (from 16.02.18) Removed 12.03.18 £36 £36 N/A 10th July 2019
24 Just Up 18Wk 11 (from 12.03.18) Removed 28.03.18 £36 £36 N/A 17 months after start of supply
25 Just Up 18Wk 13 (from 28.03.18) Removed 03.04.18 £36 £36 N/A 16 months after start of supply
26 Just Up 18 Wk14 (from 03.04.18) Removed 11.04.18 £36 £36 N/A 16 months after start of supply
27 Just Up 18 Wk15 (from 11.04.18) Removed 27.04.18 £36 £36 N/A 16 months after start of supply
28 Just Up 18 Wk11 Direct (from 12.03.18) Removed 28.03.18 £36 £36 N/A 17 months after start of supply
29 Just Up 18Wk 13 Direct (from 28.03.18) Removed 11.04.18 £36 £36 N/A 16 months after start of supply
30 Just Up 18 Wk15 Direct (from 11.04.18) Removed 27.04.18 £36 £36 N/A 16 months after start of supply
31 Just Up 18 Wk17 Direct (from 27.04.18) Removed 10.05.18 £36 £36 N/A 16 months after start of supply
32 Just Up 18 Wk19 (from 10.05.18) £36 £36 N/A 15 months after start of supply
33 Just Up 18 Wk19 Direct (from 10.05.18) Removed 01.06.18 £36 £36 N/A 15 months after start of supply
34 Just Up 18 Wk17 (from 27.04.18) £36 £36 N/A 16 months after start of supply
35 Save Up (from 20.12.17) Removed 28.12.17 £36 £36 N/A 18 months after start of supply
36 Save Up 17Wk 52 (from 28.12.17) Removed 15.01.18 £36 £36 N/A 18 months after start of supply
37 Save Up 17Wk 52.V2 (from 28.12.17) Removed 15.01.18 £36 £36 N/A 18 months after start of supply
38 Save Up 18Wk 03 (from 15.01.18) Removed 16.01.18 £36 £36 N/A 18 months after start of supply
39 Save Up 18Wk 03.V2 (from 15.01.18) Removed 16.01.18 £36 £36 N/A 18 months after start of supply
40 Save Up 18Wk 04 (from 22.01.18) Removed 16.02.18 £36 £36 N/A 18 months after start of supply
41 Save Up 18Wk 07 (from 16.02.18) Removed 01.03.18 £36 £36 N/A 10th July 2019
42 Save Up 18Wk04 Direct (from 22.01.18) Removed 16.02.18 £36 £36 N/A 18 months after start of supply
43 Save Up 18Wk07 Direct ( 16.02.18) Removed 12.03.18 £36 £36 N/A 10th July 2019

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