EDF Energy Login: Complete Online Account Guide

Managing your EDF Energy account online is easy. You can keep track of your energy use, check your EDF bills, and make payments with convenience. If you have a smart meter, want to sign up for the Warm Home Discount Scheme, or need to send meter readings, the EDF online account is a straightforward way to handle it all in one spot.

How to Set Up Your EDF Online Account

To access your EDF online account, do these steps:

1. Go to the EDF Energy website.
2. Click on the MyAccount login part.
3. Type in your email address and password.
4. Enter your account number and other details, like your last name.
5. Create security questions to keep your account safe.

Once you have registered, you can use your EDF Energy account to check energy prices. You can also change energy tariffs and visit the new help centre for support.

What Can You Do with an EDF Online Account?

Submit and Track Meter Readings

If you do not have a smart meter, you will need to share your meter readings manually. Your online account lets you:

• Put in the numbers for your gas meter and electricity meter.
• Look at your past usage to find out how much energy you’ve used.
• Get exact bills instead of estimated charges.

Manage Your EDF Bills and Payments

With your EDF online account, you can:

• You can view, download, and print your invoice.
• Set up direct debit payments to pay your bills automatically.
• You can also make one-time payments using a card or bank transfer.

Apply for the Warm Home Discount Scheme

Eligible customers can apply for the Warm Home Discount Scheme using their EDF Energy account. This scheme helps reduce energy costs for households that qualify. It makes sure you can have a warm home during the winter.

Check and Switch Energy Tariffs

EDF offers various energy tariffs, including:

• Fixed prices to secure energy costs.
• EV tariffs for charging electric vehicles.
• Low emission plans to help with climate change efforts.

Your online account helps you easily compare prices and change plans when you need to.

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How to Reset Your EDF Online Account Password

If you forget your password, follow these steps:

1. Visit the login page.
2. Click on “Forgot password?”
3. Type in your email address.
4. Check your email for a link to reset your password.

If you have any problems, you can reach out to EDF customer service. You can contact them through WhatsApp, send an email, or visit the new help centre.

Can I use biometric authentication for EDF Energy login?

Yes, EDF Energy has biometric authentication for login. You can use your fingerprint or facial recognition to access your EDF Energy online account safely. This makes it easy and secure for customers to log in.

How Does the EDF App Work?

For simpler account management, EDF has a mobile app that offers:

• Easily access your energy account.
• Submit your meter readings instantly.
• Get insights from the energy hub to monitor your energy use.
• Receive alerts about bill due dates and changes in tariff.

Can You Contact EDF Through Your Online Account?

Yes! You can reach EDF customer service through:

• You can use live chat through your online account.
• For quick help, send a message on WhatsApp.
• Visit the new help centre for common questions and issues.
• Get email support by filling out the contact form at the bottom of the page.

What Role Does EDF Online Account Play in Sustainability?

EDF cares about a future with low emissions. They are investing in Hinkley Point C and solar panel systems. It’s easy to manage your energy account online. Doing this can help you:

• Cut down on paper waste by choosing digital invoices.
• Keep an eye on energy efficiency using insulation and solar panels.
• Pick renewable energy tariffs to help create a cleaner Britain.
• Talk to energy specialists to make the most of your heating usage for better efficiency.

Correct as of 28 February 2025

FAQ’s About EDF Online Account

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