British Gas Login: How to Access & Manage Your Account

What Is the British Gas Online Account?

The British Gas online account lets customers see their energy usage, check their bills, send meter readings, and change their account details. Both home and British Gas business customers can log in to their accounts online.

With an online account, you can:

• Securely view and pay your bills
• Set up or change Direct Debit payments
• Track your energy usage and see past consumption
• Submit readings from your smart meter or manual meter
• Manage several energy accounts under one customer record

How to Register for a British Gas Online Account

To make a new online account, just follow these steps:

1. Go to the British Gas website.
   • Visit the British Gas Residential Website or the British Gas Business Portal for business users.
2. Click on “Register.”
   • Look for the “Register” or “Create an account” link on the organisation selection page.
3. Enter Your Account Details.
   • Provide your account number. You can find this on your British Gas bill.
   • Enter your billing postcode and email address.
4. Set Up Your Login Details.
   • Choose a strong password.
   • Check your email to verify and activate your account.
5. Complete Registration.
   • After verification, log in to manage your energy account.

Tip: You can link any other energy accounts to one customer record after you register.

How to Log in to Your British Gas Account

After you register, you can log in at any time to manage your British Gas account.

Steps to Log in to British Gas Online Account

1. Go to the British Gas website.
2. Fill in your registered email address.
3. Enter your password.
4. Click on “Sign In.”

• If you forget your password, click on the “Reset Password” link to get an email for recovery.
• Business customers should sign in through the British Gas Business website. This site is separate from the residential portal.

Compare Energy Prices

Thinking about changing your energy provider?

Compare Now

How to Reset Your British Gas Password

If you cannot get into your British Gas account, it is easy to reset your password.

1. Click on “Forgotten password?” on the login page.
2. Type in your email address that you registered.
3. Look in your email for the link to reset your password.
4. Follow the steps to set a new password.
5. Log in again with your new email and password.

Managing Multiple British Gas Accounts

Customers can add several accounts to one customer record. This includes accounts for British Gas, both business and residential.

To add a new organisation or to link more energy accounts:

1. Log in to your British Gas online account.
2. Go to “Account Settings.”
3. Click on “Add a New Organisation.”
4. Type in the account number and billing postcode.
5. Confirm your request.

This feature is helpful for landlords, businesses, and anyone who manages several properties.

British Gas Account Features & Services

British Gas Business Login & Features

For business users, British Gas Business offers a special login.

Features for Business Users:

• View energy statements
• Handle several sites and meters
• Monitor business energy usage
• Create employee logins for multiple users

To get in, go to the British Gas Business Login portal.

British Gas Smart Meter & Energy Usage Tracking

If you have a smart meter, you can check your online account.

• Get updates on energy usage in real-time
• See the estimated cost of your energy consumption
• Automatic submission of meter readings
• Tips to save energy based on your usage history

Tip: Customers that have smart meters don’t have to send their readings by hand. The readings are sent automatically.

Troubleshooting Login Issues

Common Issues & Solutions

If problems continue, please reach out to British Gas customer support at 0333 202 9802.

How to Update Your British Gas Login Details

If you want to change your email address or update your login details:

1. Sign in to your British Gas online account.
2. Click on Account Settings.
3. Choose Change Email or Password.
4. Type in your new email address or new password.
5. Confirm the changes and save them.

Tip: If you can’t get into your old email, reach out to customer support. They can help you change your login details.

How to Switch & Save on British Gas Energy Bills

If you want to look at British Gas tariffs or change suppliers:

• Compare energy prices with Free Price Compare
• Find better fixed-rate plans
• Check for exit fees before you switch
• Use a price comparison tool to get the best deals

Tip: Changing your energy supplier might save you £200–£300 each year on your energy bills.

FAQs About British Gas Online Account

Compare Energy Prices

Thinking about changing your energy provider?

Compare Now