SSE Business Energy Compare the Best Deals & Prices

SSE Business Energy: Your Trusted Energy Partner

Are you looking for a reliable energy provider for your business? Scottish and Southern Energy (SSE) might be what you need! They are a well-known company in the UK energy market that offers gas and electricity to many types of businesses. Let’s see what SSE Business Energy has to offer and find out if they are the right fit for you.

A Bit of History: SSE and OVO Energy

SSE began in 1998 when two big energy companies joined forces. They quickly became one of the six largest energy suppliers in the UK. In 2019, they sold their home energy service to OVO Energy. Still, SSE is thriving in the business energy market. They aim to offer reliable and eco-friendly services to their commercial customers.

SSE Energy Services is the retail section of SSE. It was purchased by OVO Energy in January 2020. This move allowed SSE to focus more on business energy solutions and renewable energy projects. Despite the change, SSE continues to serve its business customers well. They now aim to provide better sustainable energy solutions.

SSE Business Energy: The Nitty-Gritty

Here's what you need to know about SSE:

SSE is large! They serve over 9.6 million customers in the UK, including Northern Ireland.
They have about 20,000 workers who make sure your power stays on.
SSE cares about renewable energy. They invest a lot in wind and hydroelectric power.
Do you want all your electricity from 100% renewable sources? SSE can offer that with their wind and hydro power.
Whether you own a small store or a big factory, SSE has energy options for you.

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What's on the Menu? SSE's Tariff Options

SSE knows that everyone's energy needs are unique. Here is what they offer:

Fixed Price Option

Do you want to know how much you will pay? The fixed rate option keeps your energy prices steady for a certain time. You can choose contracts that last from six months to four years. This allows you to plan your budget without any stress. The fixed rate tariff helps you stay clear of price changes in the energy market. It brings peace of mind and keeps your electricity bills consistent.

Variable Price Option

Feeling a little bold? The variable price choice follows the wholesale market. This means the price can change. You might save money if energy prices drop. But, be careful. You could end up paying a higher rate if market prices rise.

Green Contracts

SSE helps you support the planet. They provide contracts for 100% renewable electricity and gas. This can help lower your carbon footprint. It also shows your customers that you care about the environment. These green tariffs might have a slightly higher standing charge. Still, the positive benefits for the environment can be very important over time.

Understanding Your SSE Energy Bill

When you receive your SSE energy bill, you will notice several sections:

Standing Charge: This is a daily fee that you pay regardless of how much energy you use. It helps pay for providing energy to your premises.
Unit Rate: This is the amount you pay for each kilowatt-hour (kWh) of energy you consume. Your bill will show your energy usage and multiply it by this rate.
VAT: Business energy bills usually include VAT at 20%. If you are registered for VAT, you might be able to get it back.
Green Levies: These are fees from the government. They support renewable energy projects and are part of your total bill.

Your total bill will depend on how much energy you use. Because of this, paying attention to your energy usage can help you save money.

The Good, the Bad, and the Electric: Pros and Cons of SSE

Pros:

There are many tariff options to choose from.
A hundred percent renewable electricity is good for you and the planet.
The prices are competitive and won’t be too high.
Personal account managers are ready to help you.
Get expert advice on how to lower your energy bills and carbon emissions.

Cons:

Some people have shared complaints about customer service and billing.
The standing charges may be higher than what some other companies charge.
Fixed-rate contracts may have exit fees if you want to change before your contract is finished.

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SSE's Green Dream: Renewable Energy Commitment

SSE really cares about green energy. They are not just talking about it; they are actually taking action with:

100% of renewable electricity is produced from wind and hydro power.
The capacity for making renewable energy is 4GW.
More than 13GW of new green energy projects are planned for the near future.

SSE is part of the Smart Export Guarantee (SEG) program. This program is managed by Ofgem. It supports small renewable energy producers. This includes businesses that use solar panels or wind turbines. These producers earn money for the extra energy they send back to the grid. SEG rates can vary. So, it is smart to check with SSE about their current rates if you want to produce your own renewable energy.

Managing Your Account: As Easy as Pie

SSE's online site is simple to use for managing your energy account. You can:

You can see and pay your bills online.
You can monitor your energy usage.
You can send in your meter readings without leaving your desk.
You can manage your energy contracts.
You can get help whenever you need it.

Fancy a Switch? Here's How to Join SSE

Switching to SSE is easy and only takes 5 steps:

Get a Quote: Go to Free Price Compare to get a quote from SSE. You can also compare their rates with other suppliers. This helps you find cheaper prices and a plan that fits your business well.
Check that it fits your needs.
Accept the offer.
Let Free Price Compare handle the switch, which takes around 17 days.
Share your meter readings to begin.

When you are ready to switch, you need to provide us with some key information:

The name and address of your business
The name of your current supplier
Your meter number (you can find this on your current bill)
Your recent energy usage (in kWh)
Information about your current tariff

Remember: If you are still with your current supplier, you may need to wait until your contract is over. You might also have to pay a fee if you want to leave early. We can help you find out when is the best time to switch for a better deal.

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Need a Chat? Here's How to Reach SSE

SSE's always happy to help. You can:

You can call them at 0345 026 2658. They are available from Monday to Friday, 8 am to 8 pm. On Saturday, they are open from 8 am to 2 pm.
Fill out their online form.
Send them a message on Twitter or Facebook.
Check their FAQs and guides on their website.

If the power goes out, get in touch with your network operator. Do not contact SSE. To find out who your network operator is, you can enter your postcode on the SSE website or call their emergency helpline.

What Are People Saying? SSE Customer Reviews

The opinions about SSE are still unclear. In a Which? survey, they came in first among the Big Six, getting 58% for customer satisfaction. Yet, on Trustpilot, the reviews are mixed. Here, 84% are negative and only 9% are excellent. Some people feel unhappy with customer service and billing. Still, it is important to consider these concerns along with their prices and energy options.

It's important to understand that customer experiences are not the same. SSE is working hard to improve their customer service. They have launched new training programs for their staff. They have also invested in better digital tools. These tools will help customers manage their accounts more easily.

What Additional Services Does SSE Offer for Smart Meters and Electric Vehicles?

SSE's got some nifty extras:

Smart meters can help you see how much energy you use.
There is support for businesses that want to use electric. This includes advice on where to charge.

Smart meters show you how much energy you are using right now. They send your meter readings directly to SSE. This helps make sure your bills are accurate and gets rid of any guesses. SSE is providing smart meters to all its business customers as part of the government's plan for smart meters nationwide.

SSE helps businesses that want to be more eco-friendly with their transportation. They give full support for using electric vehicles (EV). This includes:

Tips for choosing the right EV charging setup for your business
Services for installing EV charging points
Special rates for EV charging that offer lower prices during off-peak times

Watch Out for These Charges

Keep an eye out for these potential extra costs:

Cost of the meter
Fees for late payments
Charges for leaving early (£25 to £50 for each fuel)
Fees for additional services

It's wise to read your contract carefully. If you have questions about any fees, feel free to ask SSE. Some companies may be willing to adjust certain charges, especially if you use a lot of energy.

On the Move? SSE's Got Your Back

If you're relocating, SSE can help:

Are you moving to a new place given by SSE? Just inform them when and where, and they will handle it.
If you are changing to a different provider, tell SSE so they can wrap everything up.

When you are changing locations, let SSE know as soon as possible. Try to give them at least 28 days’ notice before your moving day. This will help them to:

Please arrange for a last meter read at your old premises.
A final bill for the old premises will be sent to you.
If you are staying with SSE, make sure to set up your account for the new premises.

If you are moving into a new place where SSE provides service, you need to let them know. They will help you set up a new account. Don’t assume the old tenant's contract will continue automatically. You will need to agree to new terms with SSE.

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Calling It Quits: How to Cancel Your SSE Contract

Ready to move on? Here's what to do:

Call SSE.
Check your contract to see if there are cancellation fees.
Let them know if you need to.
Send in your final meter readings.

When you decide to leave SSE, timing matters a lot. Most business energy contracts need you to give a notice between 30 to 90 days before they finish. If you don’t give notice during that time, you might be switched to a new contract automatically. This new contract could have a higher rate.

SSE's Commitment to Business Support

SSE does not just provide energy. They are focused on supporting businesses in various ways.

Energy efficiency advice: SSE offers tips to help businesses save energy and reduce their bills.
Market insight: Receive updates on energy trends to help you make better choices about your energy contracts.
Carbon reduction support: SSE provides guidance and solutions for businesses to lower their carbon footprint and meet sustainability goals.

SSE Networks (SSEN): Keeping the Lights On

SSE Energy supplies your power. SSE Networks (SSEN) manages the electricity system in several places in the UK. SSEN ensures that:

Power lines and substations stay in good condition.
New connections get made quickly and easily.
Power cuts are fixed fast.

If the power goes out, you need to reach out to SSEN, not your energy supplier. You can call 105. This is the national power cut helpline.

Seasonal Energy Use: How SSE Can Help

Energy use can vary greatly with the seasons. SSE provides tips to manage these changes in energy use.

In winter, from December to February, SSE gives tips on how to heat and light your space in a smart way.
In spring, from March to May, they suggest ways to prepare for using less energy as days get longer and warmer.
For summer, in June to August, SSE offers advice on good cooling options.
In autumn, from September to November, they help businesses get ready for the winter coming up.

By using SSE's seasonal tips, you can control your energy use and costs all year.

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FAQs About SSE Business Energy

Here are some usual questions people have about SSE Business Energy

SSE typically sends business users a bill every month. You can also set up quarterly billing, depending on your contract and choice.

Yes, SSE offers dual fuel contracts for businesses that use both gas and electricity. This can make billing simpler and might help you save money.

If you have trouble paying your bill, contact SSE as soon as possible. They can help you set up a payment plan or give you advice on how to save energy.

Yes, SSE has online tools to help you manage your account. You can check your energy usage, view your bills, and send in meter readings. They also provide tips on saving energy.

You can find your contract end date in your online account or on a recent bill. You can also ask SSE's customer service team for this info.

Yes, SSE operates as SSE Airtricity in Northern Ireland. They offer similar services to those in the UK, but rates and services could be different.

The Climate Change Levy is a tax on energy use that aims to encourage efficiency and lower carbon emissions. It appears as a separate line on your bill. Some businesses may qualify for a lower rate or an exemption.

SSE Business Energy Compare the Best Deals & Prices

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SSE Business Energy: Your Trusted Energy Partner

A Bit of History: SSE and OVO Energy

SSE Business Energy: The Nitty-Gritty