What is YouView and How Does It Work?

August 22nd, 2024
What is YouView and How Does It Work?

Content in this article

YouView is a TV platform that mixes live TV with content you can watch whenever you want. It gives people in the UK a smooth way to enjoy entertainment. YouView combines standard Freeview channels with catch-up services and streaming apps. All of this is easy to find with one simple interface. It started in 2012 and is now a favourite for UK homes, having over 3 million active users in 2023.

James Ford Broadband Deals Reviewed by James Ford, TV and Broadband Expert

200 Full Fibre

  • New customers only
200Mb average* speed
Unlimited Downloads
£0.00 Setup costs
12 Month contract
Pay as you goCalls
£32.95per month

Fibre 1

  • New customers only
  • Price locked until April 2025
  • Up to £3/month saving for existing mobile contract customers
35Mb average* speed
Unlimited Downloads
£0.00 Setup costs
24 Month contract
Pay as you goCalls
£24.00per month

500Mbps Fibre Broadband - 12 months

  • New customers only
  • The same upload and download speed
  • Full Fibre to your home
550Mb average* speed
Unlimited Downloads
£0.00 Setup costs
12 Month contract
Pay as you goCalls
£29.00per month

Understanding YouView Devices

What Are the Different Types of YouView Boxes?

YouView boxes are available in several models. Each one meets different needs.

  • Standard YouView Box: This box has basic features. It lets you watch live TV and catch up on shows. It’s great for casual viewers
  • YouView+ Box: This box can record shows and has more storage. It’s perfect for people who want to save programmes for later
  • BT TV Box: This box is made for BT TV customers. It has extra features like BT Sport and more premium channels
  • TalkTalk TV Box: This box is for TalkTalk TV subscribers. It offers special content and flexible TV packages

Some newer models can also handle 4K Ultra HD and HDR content. This gives better picture quality for TVs that can support it.

How to Choose the Right YouView Device for Your Needs?

Think about the price of the YouView box

  • Check the features that come with it
  • Look for the brands and read reviews from others
  • Consider how easy it is to use
  • Make sure it fits well with your television

Think about whether you need extra storage

  • Recording requirements: If you often record shows, choose a YouView+ box with a minimum of 500GB storage
  • Internet speed: Make sure your broadband connection meets the minimum needs. You need at least 3 Mbps for SD, 5 Mbps for HD, and 15 Mbps for 4K content
  • Budget: Prices range from £150 for basic models to £300 for advanced boxes that have larger storage and 4K features
  • Provider: If you are with BT or TalkTalk, their special boxes might work better with your service and give you extra content
  • Future-proofing: Think about getting a 4K-capable box if you plan to upgrade your TV soon

Understanding YouView Devices

Setting Up YouView

How to Set Up Your YouView Box?

Follow these steps to set up your YouView box:

  • Connect the YouView box to your TV with an HDMI cable
  • Plug in the power cable and the aerial lead
  • Turn on your TV and the YouView box
  • Follow the instructions on the screen to finish the setup. This includes picking a language and entering your postcode for local services
  • Connect to your home Wi-Fi or use an Ethernet cable for a wired connection
  • The box will scan for channels and may update software if needed
  • Sign in or make a YouView account to make your experience personal

What Do You Need to Connect Your YouView Box?

Essential parts you need to connect your YouView box:

  • A TV with an HDMI port (a 4K TV works best with compatible boxes)
  • Aerial connection for live TV
  • An internet connection (either Wi-Fi or Ethernet, with the recommended speeds mentioned before)
  • A power outlet
  • An HDMI cable (this usually comes with the box)
  • An Ethernet cable (this is optional for wired internet connection)

Compare TV Packages

Compare TV packages from the UK’s leading providers

YouView Features and Benefits

What Features Does YouView Offer?

YouView boasts a range of features:

  • Live TV: You can watch over 70 free channels, and some are in HD
  • Catch-up TV: You can easily see shows you missed in the last 7 days
  • On-demand content: You can watch services like BBC iPlayer, ITV Hub, All 4, and Netflix
  • Recording: Some models let you record up to 300 hours of TV in SD or 125 hours in HD
  • Series Link: You can record all episodes of a series with just one click
  • Search function: You can find shows on live TV and on-demand services by typing or using your voice
  • Recommendations: You will get content suggestions based on what you watch
  • Accessibility options: There are audio descriptions and subtitles for many programs

How Does YouView Integrate with Catch-Up TV?

YouView lets you easily access catch-up TV services.

  • Scroll back in the TV guide to see shows you missed from the past week
  • Catch-up content is easy to find, next to live TV listings
  • You don’t need to change apps for catch-up services from BBC, ITV, Channel 4, and Channel 5
  • There is a single search for all catch-up services and live TV
  • Automatic bookmarking helps you pick up where you left off on any device

YouView Features and Benefits

Using YouView

How to Use the YouView Interface?

Navigating the YouView interface is easy:

  • Press the YouView button on your remote to open the main menu
  • Use the arrow keys to go between sections like TV Guide, On Demand, and MyView
  • Press OK to pick an option.
  • Press the blue button for player settings and the yellow button to search.
  • The guide button gives quick access to the TV schedule.
  • In the MyView section, you can find recordings and your favourite channels.

How to Access On-Demand Content with YouView?

To access on-demand content:

  • Press the YouView button on your remote
  • Select 'On Demand' from the main menu
  • Choose from different catch-up services or streaming apps like BBC iPlayer, ITV Hub, or Netflix
  • Browse the content by category, genre, or what is most popular
  • Use the search function to look for specific shows or movies on all platforms
  • Some on-demand content might need extra subscriptions or one-time payments

How to Record and Playback Shows on YouView?

Recording on YouView+ boxes:

  • Find a program in the TV guide
  • Push the record button on your remote
  • Decide if you want to record just one episode or the whole series
  • Set your recording options, like when to start and stop

To playback:

  • Go to 'MyView' in the main menu
  • Choose the recorded program you want to watch
  • Press play to start watching
  • You can use fast-forward, rewind, and pause when you need to
  • You can pick up from where you stopped, even if you change devices

Compare TV Packages

Compare TV packages from the UK’s leading providers

YouView vs Competitors

How Does YouView Compare to Freeview?

YouView has several benefits compared to regular Freeview:

  • Integrated catch-up services are now part of the EPG
  • You can find on-demand content from different providers in one spot
  • YouView+ boxes have better recording features
  • The interface is easy to use and blends live and on-demand content well
  • Streaming apps like Netflix and Amazon Prime Video have improved support
  • There will be regular software updates that add new features and improvements

What Are the Differences Between YouView and Sky Q?

Key differences include:

  • Cost: YouView usually costs less than Sky Q. It has lower starting and monthly fees
  • Channel selection: Sky Q has more premium channels and special content
  • Recording capacity: Sky Q often has bigger storage, going up to 2TB
  • On-demand content: Both have large libraries, but Sky Q includes more exclusive Sky Originals
  • 4K content: Sky Q offers more choices for 4K content, especially sports
  • Multi-room viewing: Sky Q has better options for watching in multiple rooms
  • Satellite vs. aerial: YouView works with a regular aerial, while Sky Q needs a satellite dish

YouView vs Competitors

YouView Subscriptions and Packages

What Subscription Options Are Available for YouView?

YouView offers flexible subscription options:

  • Basic YouView: You get free-to-air channels without a subscription, just pay for the box
  • BT TV packages
  • Essential: Offers basic channels and Netflix
  • Sport: Includes BT Sport channels
  • Big Entertainment: Features Sky channels through NOW TV
  • TalkTalk TV packages
  • TV Boost: Add extra entertainment, kids', or sports channels
  • Premium Channels: Monthly add-ons for channels like Sky Cinema

Prices usually go from £10 to £65 each month. This depends on the package and any extra features you pick.

How to Manage Your YouView Subscription?

To manage your subscription:

  • Log in to your account on the BT or TalkTalk website
  • Go to the TV section of your account
  • Check your current package and see any available upgrades or downgrades
  • Make any needed changes by following the instructions on your screen
  • Changes usually happen right away or starting from your next billing cycle
  • Watch for special offers or bundle deals that could save you money

Compare TV Packages

Compare TV packages from the UK’s leading providers

Troubleshooting YouView

How to Fix Common YouView Issues?

Common issues and solutions:

  • Poor picture quality: Check the aerial connection and signal strength. You might need a signal booster
  • Slow interface: Make sure your internet connection is strong enough. Try restarting your router
  • Recording failures: Look at the available storage space and signal strength. Check for any scheduling problems
  • Audio sync issues: You can adjust the audio delay in settings or try restarting the box
  • App crashes: Clear the app cache or reinstall the app if you can

What to Do If Your YouView Box Isn't Working?

If your YouView box isn't working:

  • Make sure all connections are secure, like HDMI, power, and aerial
  • Restart the box by unplugging it for 30 seconds, then plug it back in
  • Do a factory reset if the problems keep happening (this will erase all recordings and settings)
  • Look for software updates in the system settings
  • Get in touch with your provider's support team if problems still occur
  • If you have a warranty, you might be able to get a repair or replacement

Troubleshooting YouView

YouView for Smart Home Integration

How to Connect YouView with Smart Home Devices?

YouView's smart home integration is small right now, but it's getting bigger.

  • Some YouView boxes can work with Amazon Alexa for simple voice commands
  • They are working on connecting with other smart home systems
  • You can use IFTTT (If This Then That) for custom automation with devices that are compatible

Can You Control YouView with Voice Assistants?

Currently, YouView offers limited voice control:

  • Amazon Alexa can do simple tasks like changing channels or opening apps
  • Google Assistant is not available yet but might come in future updates
  • You can use voice commands like "Alexa, change channel to BBC One on YouView" or "Alexa, open Netflix on YouView"

Compare TV Packages

Compare TV packages from the UK’s leading providers

Future of YouView

What Are the Upcoming Features for YouView?

Potential future features for YouView:

  • Better support for 4K and HDR on more TV channels and apps
  • Improved voice control features, maybe with Google Assistant included
  • More integration with smart homes, allowing for IFTTT expansions
  • A wider choice of streaming apps, possibly including Disney+ and Apple TV+
  • Better algorithms to personalize content recommendations
  • Possible cloud DVR options to help or replace local storage

How is YouView Evolving with Technology?

YouView is adapting to changing viewer habits:

  • Work on making streaming quality better and offering more choices to compete with special streaming devices
  • Create more personalized content suggestions using AI and machine learning
  • Look into cloud DVR options for more flexible recording choices
  • Consider using 5G technology for better mobile viewing
  • Keep focusing on improving the user interface to help users find content easily

How Does EE TV Compare to YouView?

EE TV has some special features that set it apart from YouView.

  • Multiscreen viewing: You can watch on up to 4 devices at the same time
  • Replay: You can restart live TV shows from the start
  • Special offers and discounts for EE customers only
  • You can connect with EE mobile services for viewing on the go

EE TV has a YouView-based interface. It also has extra features that are designed just for EE customers.

EE TV Compare to YouView

What Are the Unique Features of BT YouView?

BT YouView offers several advantages:

  • BT Sport channels are part of many packages
  • The AMC channel is only available to BT TV customers
  • You can use BT Player to easily access on-demand content
  • It works well with BT broadband services for better streaming

How Can I Access Box Sets on YouView?

YouView provides access to numerous box sets:

  • You can use catch-up services like BBC iPlayer and ITV Hub
  • You can also watch shows on streaming apps like Netflix and Amazon Prime Video
  • Some packages with BT TV and TalkTalk TV offer extra box set options
  • Use the search feature to look for complete series on all the available platforms

Compare TV Packages

Compare TV packages from the UK’s leading providers

What Are the Advanced Features of YouView Remote Controls?

YouView remote controls have several advanced features:

  • Some models have voice search ability
  • There are shortcut buttons for quick access to popular apps
  • You can program buttons for customised controls
  • Certain models have Bluetooth for better range

How Does YouView Support HD TV Viewing?

YouView enhances the HD TV experience:

  • You can watch many free HD channels
  • HD shows are available with catch-up and on-demand options
  • It selects HD channels automatically if they are available
  • You can adjust the picture quality for the best HD viewing on different TVs

What Is BT Player and How Does It Work with YouView?

BT Player is an important part of BT YouView boxes.

  • Gives fast access to BT's on-demand content
  • Has BT Sport content for subscribers
  • Offers options to rent or buy movies and TV shows
  • Works well with the main YouView interface

BT Player Work with YouView

Does YouView Support Dolby Atmos?

Dolby Atmos support on YouView:

  • You can use it on some YouView devices, especially newer BT TV boxes
  • You need a sound system that works with Dolby Atmos
  • Some streaming apps, like Netflix, support it for specific content
  • It improves the audio with rich, three-dimensional sound

How Much Storage Do YouView Hard Drives Offer?

YouView boxes have different sizes for their hard drives:

  • Entry-level models usually have 500GB of storage
  • Mid-range options give you 1TB, which is good for most users
  • High-end models can have up to 2TB, great for heavy recording needs
  • They are looking into cloud storage options for future models

Compare TV Packages

Compare TV packages from the UK’s leading providers

What Is the Secure Cloud Backend of YouView?

YouView's secure cloud backend has many advantages:

  • Makes software updates and content delivery smooth
  • Keeps user preferences and viewing history safe
  • Lets you sync watchlists and favourites across different devices
  • Helps you find content quickly across several services

How Does YouView Integrate with Pay TV Services?

YouView's integration with pay TV services:

  • BT TV and TalkTalk TV use YouView as their main platform
  • It lets you add premium channels and content easily
  • It combines pay TV content with free channels smoothly
  • It offers a single search for both free and paid content

What Media Playback Options Does YouView Offer?

YouView supports various media playback features:

  • Plays content from USB drives on some TV models
  • Supports common video and audio formats
  • Lets you pause, rewind, and fast-forward live TV on compatible models
  • Provides picture-in-picture feature on some devices

YouView Media Playback Options

How Does YouView Differ from Freesat?

Key differences between YouView and Freesat:

  • YouView needs a broadband connection. Freesat uses a satellite
  • YouView has more options for on-demand and catch-up services
  • Freesat gives you more international channels
  • YouView connects better with pay TV services

What Role Does London Play in YouView's Operations?

London's significance for YouView:

  • YouView has its main office in London
  • The company works with broadcasters and tech companies based in London
  • London is used to try out new features and services from YouView
  • The diverse people in the city help improve YouView's content

Frequently Asked Questions About YouView

How Do I Reset My YouView Box?

To reset your YouView box:

  • Take out the power cable
  • Wait for 30 seconds
  • Put the power cable back in
  • Wait for the box to start up again
  • If there are still problems, do a factory reset in the settings menu

What Channels Are Available on YouView?

YouView has more than 70 free television channels. These include:

  • BBC channels include BBC One, BBC Two, BBC Three, BBC Four, CBBC, and CBeebies
  • ITV channels include ITV, ITV2, ITV3, ITV4, and ITVBe
  • Channel 4 has sister channels like E4, More4, and Film4
  • Five also has sister channels such as 5USA and 5Star
  • News channels include BBC News and Sky News
  • There are also several channels for entertainment, lifestyle, and music

You can get premium channels with BT TV and TalkTalk TV packages.

Can I Use YouView Without an Internet Connection?

YouView can work without the internet, but there are some limits.

  • Live TV will still work
  • On-demand and catch-up services will not be available
  • The EPG (Electronic Programme Guide) may not update
  • Recording will work, but the series link may be affected
  • Software updates will not download automatically

How Do I Access Netflix on YouView?

To access Netflix on YouView:

  • First, make sure your box is connected to the internet
  • Next, press the YouView button on your remote
  • Go to 'On Demand' or 'Apps & Players'
  • Then, select Netflix from the list of apps
  • Sign in to your Netflix account or create a new one
  • If you don't see Netflix, you might need to download it from the YouView app store

How to Update Your YouView Box?

YouView boxes typically update on their own, but you can check for updates manually:

  • Press the YouView button on your remote
  • Go to 'Settings'
  • Select 'System Information'
  • Choose 'Software Version'
  • If an update is available, follow the instructions on the screen
  • Make sure your box is connected to the internet for updates
  • Updates can take up to 30 minutes to finish

Also Read Related Articles

Grab the cheapest Broadband & Phone Deals

Make savings up to 44% & keep the operational cost lower!!!

Compare Now
4000+ reviews