What is the TalkTalk TV Plus Box and How Does It Work?

August 28th, 2024
What is the TalkTalk TV Plus Box and How Does It Work?

Content in this article

The TalkTalk TV Plus Box is a new set-top box that changes how you watch TV. This small device turns your current TV into a smart entertainment centre. It gives you access to many live channels, on-demand content, and popular streaming services. Made for the needs of today’s TV customers, the TalkTalk TV Plus Box offers a complete entertainment solution. It is also priced competitively when compared to Sky or BT.

The TalkTalk TV Plus Box uses Netgem TV technology. It has a simple design that helps you find content easily. You can watch live TV. You can also catch up on shows you missed. If you want to binge-watch your favourite series, this box is perfect for you.

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Key Features of the TalkTalk TV Plus Box

What Channels and Apps are Available on TalkTalk TV Plus Box?

The TalkTalk TV Plus Box has a great selection of channels and apps. This means there is always something for everyone to enjoy.

  • You can enjoy over 70 Freeview channels, with almost 20 in clear HD quality.
  • There are more than 100 extra channels that you won't find on regular free-to-air TV.
  • Many popular streaming apps are already installed, such as:
  • Netflix
  • Amazon Prime Video
  • NOW TV
  • BBC iPlayer
  • ITV Hub
  • All4
  • YouTube
  • TikTok

This wide variety of content makes sure that TalkTalk TV customers can enjoy a full list of entertainment choices. They can watch live sports, the latest hit movies, and popular content from social media.

Key Features of TalkTalk TV Plus Box

How to Pause, Rewind, and Watch Live TV?

One great feature of the TalkTalk TV Plus Box is that it can control live TV. This gives you more options for how you watch your favourite shows.

  • Pause live TV: You won't miss anything, even if you need to step away for a moment.
  • Rewind live TV: If you miss an important line, just rewind to catch it once more.
  • 'Time shift mode': This special feature lets you control how you watch live TV. It gives you the feel of DVR features, but without needing to record.

To make the most of these features:

  • When you watch live TV, press the pause or rewind button on your remote control.
  • This will turn on 'time shift mode’ so you can pause, rewind, or fast-forward through what you have buffered.
  • To get back to live TV, just fast-forward to where the show is live now.

Tip: The 'time shift mode' buffer can store up to 30 minutes of content. This means you have plenty of time to catch up if you get interrupted.

What On-Demand Services are Included?

The TalkTalk TV Plus Box is great for on-demand content. It provides many services that fit different tastes.

  • Netflix: A huge collection of original shows, movies, and documentaries (subscription needed)
  • Amazon Prime Video: Has exclusive shows, movies, and live sports (subscription needed)
  • NOW TV: Get premium Sky content without a long-term commitment (various packages available)
  • BBC iPlayer: Watch your favourite BBC shows and check out new content
  • ITV Hub: A place for popular ITV programs and exclusive content online
  • All4: Channel 4's on-demand service, featuring current shows and classic series
  • Sky Cinema: A great choice for movie lovers, with a changing list of films (a separate subscription may be needed)

These services make sure that TalkTalk TV customers always have something good to watch. Whether they want the newest trending series or a classic film, they have options.

What are the key features of the TalkTalk TV Plus Box?

The TalkTalk TV Plus Box lets you watch live TV in HD or 4K, depending on what your TV can do. It has a search feature that works with Alexa. You can use your voice with Alexa or Amazon Echo to find shows easily. This helps with any slow response time you might experience with the remote or the interface.

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What are the audio/video specifications of the TalkTalk TV Plus Box?

The TalkTalk TV Plus Box has great features:

  • Resolution 4K at 60fps (UHD 3840×2160)
  • Supports HDR10
  • Has Dolby Digital+ and Dolby ATMOS Passthrough
  • Uses 3D Graphics: Open GL ES 3.0
  • Includes HDMI 2.0 (UHD) with CEC and ARC
  • Offers S/PDIF Digital audio out
  • Features USB 2.0 Type A
  • Comes with an Infrared Remote receiver
  • Supports Bluetooth for voice remote
  • Requires an external power supply of 200-240V AC
  • Dimensions are 128x128x38mm

What can you tell me about the remote control?

The TalkTalk TV Plus Box remote is strong and easy to use. It has quick access buttons for Netflix, Freeview play, and the home screen. The buttons feel good when you press them. However, there can be a small delay between when you press a button and when the screen responds. The remote comes with batteries included.

Audio/Video specifications

Storage and Recording

Does the TalkTalk TV Plus Box support recording?

Yes, the TalkTalk TV Plus Box can record shows using PVR, or Personal Video Recording. But, you will need to connect an external storage device to use this feature. This may feel like a downside, but it keeps the price low. The catch-up function also reduces the need for a lot of built-in storage.

Can I use a USB stick or memory stick with my TalkTalk TV box?

Yes, you can plug in a USB stick or an external hard drive. This lets you record shows or play media files. It increases the storage options for your TalkTalk TV box.

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Setting Up the TalkTalk TV Plus Box

What are the Step-by-Step Setup Instructions?

Setting up your TalkTalk TV Plus Box is an easy task. You can finish it in only a few minutes.

  • Unbox your TalkTalk TV Plus Box and check that you have all the needed parts:
  • TalkTalk TV Plus Box
  • Remote control (with batteries)
  • HDMI cable
  • Power adapter
  • Ethernet cable (this is optional for wired internet connection)
  • Connect the external aerial to the 'Antenna In' port on the back of the TalkTalk TV Plus Box.
  • Use the HDMI cable to connect the box to an open HDMI port on your TV.
  • Plug the power adapter into the box, then into a nearby power socket.
  • Turn on your TV and pick the right HDMI input.
  • Follow the on-screen steps to finish the initial setup, which includes:
  • Choosing your preferred language.
  • Connecting to your home Wi-Fi network (or use the Ethernet cable if wired)
  • Signing in to your TalkTalk account.
  • Agreeing to terms and conditions.
  • Doing any needed software updates.
  • When you finish the setup, you will see the home screen. Then, you can start exploring your new TalkTalk TV Plus Box.

Setting Up the TalkTalk TV Plus Box

Connecting your TalkTalk TV Plus Box to Wi-Fi is important. This setup helps you link your accounts. It allows you to access all the features and content available.

  1. When you first set it up, you will need to connect to your home Wi-Fi network.
  2. Choose your network from the list that appears.
  3. Type in your Wi-Fi password when asked.
  4. The box will check the connection to make sure it's working correctly.
  5. When you're online, you'll sign in to your TalkTalk account.
  6. Enter your TalkTalk username and password.
  7. If you don't have an account, you will get help to create one.
  8. For streaming services, you must log into each app one by one.
  9. Go to the app you want to use, like Netflix or Amazon Prime Video.
  10. Click 'Sign In' and enter your information for that service.
  11. Some apps might give you a code to enter on another device for easier login.

Tip: Have your login details for your streaming services ready during the setup. This will help make the process easier.

Follow these steps to set up your TalkTalk TV Plus Box. It will be ready to bring lots of fun and entertainment to your living room.

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Using the TalkTalk TV Plus Box

How to Use the Universal Search Function?

The universal search function is a great tool. It helps you find content across many channels and apps. This saves you time and effort.

  1. Press the Home button on your TalkTalk TV Plus Box remote control.
  2. Go to the search bar at the top of the screen.
  3. Use the on-screen keyboard or voice search (if you have it) to type in the name of the show, movie, actor, or director you want.
  4. While you type, suggestions will show up below the search bar.
  5. After you finish typing, press Enter or choose 'Search'.
  6. Look through the results that will be arranged by content type, like TV shows, movies, or actors.
  7. Click on the content you want to see more details about or to start watching.

The universal search function looks for shows and movies on live TV, catch-up services, and streaming apps. This gives you a complete idea of where you can find the content you want.

How Does Alexa Integration Enhance User Experience?

Alexa integration adds voice control to your TalkTalk TV Plus Box. This makes it simple for you to find and manage your entertainment.

  • You can search for shows and movies by talking naturally.
  • You can control playback using voice commands like "play," "pause," "rewind," and "fast forward."
  • You can change the volume and switch channels without using your hands.
  • You can open apps and services with easy voice commands.

To set up Alexa integration:

  1. Open Settings and go to Voice Control on your TalkTalk TV Plus Box.
  2. Choose 'Set up Alexa'.
  3. Follow the instructions on the screen to connect your Amazon account.
  4. After the connection, you can use voice commands. Just press the Alexa button on your remote and talk.

Tip: You can make custom routines in the Alexa app. This lets you control many parts of your entertainment setup using one command. For example, say "Alexa, it's movie night" to dim the lights and start Netflix.

Using the TalkTalk TV Plus Box

TalkTalk TV Plus Box for Streaming

How to Access Netflix, Amazon Prime, and Other Streaming Services?

Accessing your favourite streaming services on the TalkTalk TV Plus Box is easy and straightforward.

  • Press the Home button on your remote to open the main menu.
  • Go to the 'Apps' or 'Streaming' section.
  • Choose the streaming service you want to use, like Amazon Prime Video, Netflix, or NOW TV.
  • If you are not logged in, you'll need to enter your account details.
  • After you log in, you can browse and watch content just like on any other device.

Many streaming apps give you suggestions that fit your tastes. They look at what you have watched before. This makes it simple to find new shows and movies you will enjoy.

What is the Process for Installing and Managing Apps?

The TalkTalk TV Plus Box includes a special set of apps already installed to give you a great entertainment experience. Right now, you can't add or remove these apps on your own. However, TalkTalk does update the apps often. This means you will always have access to the most popular and useful services.

To manage your installed apps:

  1. Open Settings and go to Apps.
  2. You can see all apps that are installed here.
  3. Choose an app to see more information or look for updates.
  4. If you have problems, some apps may let you clear cache or data.

TalkTalk is always trying to add more apps. Make sure to watch for software updates. These updates might bring new services to your TV Plus Box.

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Customising Your TalkTalk TV Plus Box Experience

How to Create User Profiles and Set Parental Controls?

The TalkTalk TV Plus Box does not have user profiles right now. However, it does provide strong parental controls. This feature helps make watching safe for everyone in the family.

  • Go to Settings and select Parental Controls.
  • Create a PIN. You will need this to open restricted content and change settings.
  • Choose the age rating limits for content:
  • U: Good for everyone
  • PG: Parental guidance is suggested
  • 12: Good for ages 12 and up
  • 15: Good for ages 15 and up
  • 18: For adults only
  • You can also block access to certain apps or channels.
  • Turn on 'PIN protect purchases' so that no one can buy content without permission.

Tip: Check and change your parental control settings often. This will help make sure they are suitable as your kids get older.

What are the Options for Bundling Subscriptions?

TalkTalk has several bundles to make your TV experience better and may help you save money.

  • NOW TV Entertainment gives you access to great channels like Sky Atlantic and Sky One. This is a perfect choice for fans of drama and comedy.
  • NOW TV Cinema has over 1000 movies you can watch anytime. They also add new movies regularly.
  • NOW TV Sports includes all 11 Sky Sports channels. This is great for sports fans.
  • Netflix is sometimes available at a lower price when you get it with TalkTalk TV.

To add or change your bundles:

  • Log in to your TalkTalk account online.
  • Go to the 'TV' section.
  • Look through the bundles that are available and pick the ones you want to add.
  • Follow the steps to confirm your choices and update your subscription.
  • Look for special deals that put several services together for a lower price.
  • This is especially important during big times of the year, like Black Friday or when new sports seasons begin.

Customising Your TalkTalk TV

Troubleshooting Common TalkTalk TV Plus Box Issues

How to Fix Connectivity Problems?

If you're having problems with your TalkTalk TV Plus Box, follow these steps:

  • Check all cable connections.
  • Make sure the HDMI cable is tightly connected to both the box and your TV.
  • If you are using a wired internet connection, confirm that the Ethernet cable is inserted correctly.
  • Restart your devices.
  • Unplug your TalkTalk TV Plus Box from the power outlet.
  • Turn off your router.
  • Wait for 30 seconds, then turn your router back on.
  • After your router restarts, plug your TV Plus Box back in.
  • Ensure your internet connection is stable.
  • Use another device to run a speed test for your internet speed.
  • For the best performance, aim for at least 5Mbps for SD content and 25Mbps for 4K content.
  • Check for signal issues.
  • Go to Settings, then System, and select Diagnostics.
  • Run the network test to find any connectivity problems.
  • If issues still happen, contact TalkTalk customer support for more help.

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How to Resolve Streaming and Playback Issues?

For streaming or playback issues, follow these troubleshooting steps:

  • Check your internet speed.
  • A slow internet can cause buffering and quality problems.
  • Try moving your router closer to your TalkTalk TV Plus Box or use a wired connection.
  • Clear the app's cache (if possible).
  • Go to Settings > Apps.
  • Pick the app that is having issues.
  • Tap on 'Clear cache' and 'Clear data'.
  • Make sure your TalkTalk TV Plus Box software is updated.
  • Go to Settings > System > Software update.
  • If there's an update, follow the steps to install it.
  • Try uninstalling and then reinstalling the app that has issues.
  • Keep in mind that this option may not work for all apps.
  • Check your HDMI connection.
  • Make sure you use a good quality HDMI cable.
  • Try a different HDMI port on your TV.
  • Change the video quality settings.
  • Some apps let you change streaming quality manually.
  • Reducing the quality may help if you see a lot of buffering.

If problems keep happening after you try these steps, reach out to TalkTalk customer support for more help.

Comparing TalkTalk TV Plus Box with Competitors

TalkTalk TV Plus Box vs. Sky Q – Which is Better?

When comparing the TalkTalk TV Plus Box to Sky Q, several things matter:

Content:

  • Sky Q has a larger selection of premium channels and special content.
  • TalkTalk TV Plus Box lets you access several popular streaming services and Freeview channels.

Features:

  • Sky Q has great features like watching in different rooms and ultra HD content.
  • TalkTalk TV Plus Box has a simple, easy-to-use interface.

Price:

  • TalkTalk TV Plus Box is usually cheaper.
  • Sky Q often needs a longer contract.

Flexibility:

  • The TalkTalk TV Plus Box lets you add more options with extra packages.
  • Sky Q gives you a complete experience right from the start.

The TalkTalk TV Plus Box is a great option if you want a budget-friendly way to enjoy popular streaming services and Freeview channels. However, if you want premium content and more advanced features, it might make sense to spend a bit more on Sky Q.

TalkTalk TV Plus Box vs. Sky Q

TalkTalk TV Plus Box vs. BT TV – Which Offers More Value?

When comparing TalkTalk TV Plus Box to BT TV:

Price:

  1. TalkTalk TV Plus Box usually has a lower starting price.
  2. BT TV often includes its TV service with internet packages.

Content:

  • BT TV gives you access to BT Sport channels. This is perfect for sports fans.
  • TalkTalk TV Plus Box has many streaming services and Freeview channels.

Flexibility:

  1. TalkTalk TV Plus Box lets you enjoy more options by adding different streaming services.
  2. BT TV has several TV packages that fit different interests like sports and entertainment.

Technology:

  • They both use similar YouView technology.
  • This gives a familiar interface.

TalkTalk TV Plus Box is a good option for people who want affordable access to popular streaming services. But, if you love sports and want BT Sport content, you might prefer BT TV instead.

TalkTalk TV Plus Box vs. BT TV

TalkTalk TV Plus Box vs. NOW TV – Which is Best for Streaming?

Comparing TalkTalk TV Plus Box to NOW TV:

Content range:

  • TalkTalk TV Plus Box offers more services. It includes live TV and several streaming apps.
  • NOW TV mainly features Sky content and a few streaming services.

Flexibility:

  • TalkTalk TV Plus Box gives you more ways to customise your entertainment package.
  • NOW TV provides contract-free passes for different types of content like Entertainment, Cinema, and Sports.

Hardware:

  1. The TalkTalk TV Plus Box is a more advanced set-top box that lets you watch live TV.
  2. NOW TV devices mainly focus on streaming services.

Price:

  • The TalkTalk TV Plus Box usually provides a better deal when it is paired with broadband.
  • NOW TV can save you money if you want certain Sky content without signing a long contract.

For anyone who wants a complete TV experience with live channels and streaming options, TalkTalk TV Plus Box is a great option. But if you just want to watch Sky content without a long-term plan, NOW TV might be a better fit for you.

TalkTalk TV Plus Box vs. NOW TV

FAQs about TalkTalk TV Plus Box

What TV channels can I access on the TalkTalk TV box?

The TalkTalk TV box lets you watch more than 70 Freeview channels. Many of these channels are popular and in full HD. You can also choose to pay extra for premium TV channels.

How does the TalkTalk TV hub compare to the new TV hub released last year?

The new TalkTalk TV hub has better picture quality. It offers faster processing and stronger connectivity than older models. The hub also supports Dolby Digital and Dolby Atmos, giving you a better sound experience.

Can I use the Google Play Store on my TalkTalk TV box?

The TalkTalk TV box does not work with the Google Play Store. But it already has popular apps like Netflix, Amazon Prime Video, and BBC iPlayer installed.

Is the TalkTalk TV box compatible with my old TV?

Yes, the TalkTalk TV box works with both old TVs and smart TVs. It connects using HDMI. This improves your watching experience no matter how old your TV is.

How does the user interface of the TalkTalk TV platform compare to YouView box?

The TalkTalk TV platform is easier to use than the YouView box. It has a simple layout that helps you find what you want quickly.

How do I access the TV guide on my TalkTalk TV box?

Press the 'Guide' button on your remote. This will take you to the TV guide. It shows you a complete list of channels and programs for the next 7 days.

Is the TalkTalk TV subscription bundled with TalkTalk fibre broadband?

TalkTalk usually has packages that mix their TV subscription with fibre broadband. You should talk to customer service to find out about the newest package deals.

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