So Energy Heating Cover: What You Need to Know

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October 10th, 2025
So Energy Heating Cover: What You Need to Know

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So Energy is known for giving people renewable electricity and green rate tariffs. This is something the company is proud to offer. There are also cover plans for heating. These plans help families avoid the unwanted costs of repairs for their boilers or central heating problems. If there is a breakdown or issue, these cover plans support you and your home.

So Energy heating cover is a kind of boiler insurance. It lets you pay a set amount each month or year to cover the cost of possible professional repairs. With the right heating plan or home cover plan, you do not have to pay a lot of money all at once if there is an event of a breakdown. This way, your system can keep working at optimal performance all year.

This article talks about So Energy heating cover and what is usually included or not included in it. It explains how the price is set and tells you why you should always compare boiler cover and compare energy prices at the same time.

What is So Energy heating cover?

So Energy heating cover is a type of insurance policy. It gives you access to engineers for boiler breakdown cover, emergency repairs, and planned servicing. You pay by monthly direct debit. This way, the cost of any necessary repairs is spread out, so you do not get surprised by big repair bills.

You stay protected by having boiler breakdown cover and support with emergency repairs. Using a direct debit makes the payments simple. A So Energy insurance policy helps cover the cost of any necessary repairs. This can give you peace of mind throughout the year.

Coverage usually applies to boiler types of all ages, as long as they are in good working order at the start of the policy. On higher levels of cover, you get protection for the boiler controls, safety devices, and your entire central heating system. This means they look after not only the boiler but also the whole central heating setup.

Many plans give you a yearly boiler service, sometimes called a yearly visit. A trained expert comes and does visual checks. They also clean and test your boiler as part of this visit. This helps to meet gas safety rules. It also helps your boiler and the heating in your home last longer.

What levels of So Energy heating cover are available?

So Energy has a few cover plans for you. There is a basic plan that only protects the boiler. You can also pick a full home cover plan. This plan takes care of drains, plumbing, and electrics. Here is how the different cover plans stack up against each other.

Plan Level of Cover What’s Included Yearly Service Typical Monthly From*
Boiler Cover Boiler, flue & controls Boiler breakdown cover, emergency repairs, unlimited callouts Yes (optional) ~£10–£13
Central Heating Cover Boiler + wider central heating system Adds radiators, thermostats, hot water supply, pumps, pipework Yes ~£14–£17
Home Cover Plans Boiler, heating, plumbing, drains, wiring cover Home rescue and full home emergency support Yes ~£18–£22
Landlord Plans Boiler & heating for rental properties Annual service, Gas Safety Certificate, compliance Yes ~£20+

Final costs can change based on the type of boiler you have. The age, where you live, the excess you pick, and the time of the year when you sign up also matter.

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What is included with So Energy heating cover?

  • There are unlimited callouts if your boiler has a problem or stops heating.
  • A yearly boiler service is included, with visual checks to help keep your boiler running at its optimal performance.
  • The plan covers boiler controls, radiators, pipework, pumps, and your hot water supply.
  • You are protected with emergency repairs if you have a sudden fault or your boiler breaks down and cannot be fixed.
  • The top tiers also take care of your plumbing, drains, and wiring, so you get complete home cover.
  • Engineers are trained to do regular maintenance to make sure your system stays in good shape.
  • A 24/7 emergency helpline helps you get professional repairs quickly at any time.
  • You get help from a local engineer network, so So Energy customers get faster service.

What is not included?

  • Replacement boilers — if the boiler you have now cannot be fixed, you will need to pay for a new one yourself.
  • Systems that do not use natural gas, like gas fires, oil, LPG, or heat pumps.
  • Problems or damage that were already there before your plan started.
  • Homes where people do not live, though cover is possible for rental properties from landlord plans.
  • Damage caused by pests, like field mice, unless it is mentioned in your cover policy.
  • Changes just for looks, extra features, or putting in something new.
  • Anything that is told to be not included in your cover policy or in your important documents.

What is not included

How much does So Energy heating cover cost?

Pricing for So Energy heating cover is set by looking at many things.

  • Type of boiler: A combi boiler is often cheaper to insure with So Energy than an older system boiler.
  • Boiler age: So Energy will offer cover plans for many boiler types of all ages. Still, the cost goes up as the boiler gets older.
  • Level of cover: A plan for just your boiler is the lowest price. A home cover plan with things like drains or electrics wrapped in will cost you more.
  • Excess: A bigger excess fee makes your monthly payment lower.
  • Location: The postcode you live in and how close local engineers are can change the price of your cover plans.
  • Payment frequency: You can pay by monthly direct debit, which is backed by the direct debit guarantee, or choose yearly payments to maybe get a discount.
  • Promotions: Deals for new customers, such as a free first-year service, are available sometimes.

Indicative pricing:

  • Boiler-only cover: starts at about £10 each month.
  • Central heating cover: costs around £14 to £17 for one month.
  • Full home cover: goes from £18 to £22 every month.

So Energy vs other boiler cover providers

Feature So Energy Heating Cover British Gas EDF HomeServe YourRepair
Boiler-only plan From ~£10/month From ~£19 From ~£12 From ~£8 From ~£9
Annual service Yes (on most plans) Yes Yes Optional Yes
Central heating cover Yes Yes Yes Yes Yes
Replacement boiler Not included Not included Not included Not included Not included
Wider home emergencies Yes (plumbing, drains, electrics) Yes Yes Yes Yes
Discounts for energy customers Sometimes available Sometimes Sometimes Rare Sometimes

So Energy gives you a good deal when it comes to heating cover. This is true for boiler breakdown cover and for its basic plans too. Many big companies, like British Gas, use their own teams for repairs. But So Energy works with other providers to offer professional repairs. This helps keep the unwanted costs of repairs down for you.

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Why compare boiler cover and energy prices together?

  • Compare boiler cover: Pick if you want boiler-only, central heating cover, or full home cover plans for your home.
  • Compare energy prices: so energy offers renewable electricity made from renewable energy sources like solar energy and wind. Changing your plan can help lower bills. This can leave you with more money for other things.
  • Combine both: If you get a heating plan and go for a cheaper rate tariff, you make sure your boiler and energy supply are both costing you less.

FAQs about So Energy heating cover

Does So Energy heating cover include an annual boiler service?

Yes, the yearly boiler service is included in most plans. When you get this boiler service, engineers do visual checks, safety tests, and a cleaning. This is to keep your boiler working well and help it last longer. These checks can also help you stay away from the unwanted costs of repairs.

Can I make unlimited callouts?

Yes, a lot of policies let you make as many callouts as you need. These come standard, but be sure to read about fair use and any set limits on claims. This means you can get help for things that keep coming up, like problems with hot water supply, broken thermostats, or a noisy pump. You do not have to worry about extra costs.

How do I make a claim?

Claims can be made online or by calling the helpline, which is open all day and night. A safe engineer or a qualified local engineer will come out during the event of a breakdown. Their job is to do professional repairs or make a temporary fix so you still have heating and hot water. If they are not able to give a full solution on the first visit, they will try to do an economical repair that will keep things running until the real parts are put in.

How do I sign up for So Energy boiler and central heating cover?

You can sign up for So Energy cover plans online from their home cover page. Pick the plan you want. You can get boiler-only, central heating cover, or choose from other home cover plans. You will need your type of boiler, the model number, and the last time it was serviced. This could be a combi, system, or regular gas boiler. You pay each month with direct debit. It is safe and backed by the direct debit guarantee.

When you finish the process, your policy papers will say which tier you chose. They will also show if there be any different terms, like how much you can claim. You will see your ideal level of cover too. This is your heating plan, so you know what is in it.

What renewable energy benefits come with So Energy’s heating cover?

As a supplier focused on renewable energy sources, So Energy offers heating cover that works well with its renewable electricity plans. Customers who have smart meters can see their energy use in real time. They can also find out where energy is being wasted, and make changes to get the most from their system.

The Sunday Times has said that So Energy does a good job with going green. It says that So Energy uses policies that help homes match up with climate goals. The main heating cover is for gas boiler cover. If you choose the green tariff with it, your home can give off less carbon. If you want to get solar energy or use a support scheme from the government, So Energy be ready to help. You can connect your energy supply to your heating needs with them.

Are there discounts for existing So Energy energy customers when adding heating cover?

Yes, So Energy customers can sometimes get special discounts when they add boiler insurance or choose a bigger home plan. The deals change based on the time of the year. These offers may give you a free yearly visit or lower monthly costs for the first year.

If you are already paying for a renewable electricity plan, you may get a lower price for central heating cover too. These discounts can change over time. But, if you get both energy and home cover from the same company, you can save money. Your bills will also be easier to manage.

Is landlord boiler cover available?

Yes, there are some cover policies made just for landlords. These come with a yearly service, Gas Safety Certificates, and also follow the rules for rental properties. They help keep your tenants safe and protect you if you have an event where something breaks down and cannot be fixed.

What happens if my boiler is beyond repair?

If your gas boiler stops working and cannot be fixed, the policy will help pay for finding the problem and any repairs that can be done. But, it will not pay for a full replacement boiler. You will have to get a new boiler yourself in that event of an irreparable breakdown. When a new gas boiler is set up, you can start cover again. There will be different terms for this new cover.

Does cover apply to all boiler types?

Most boiler types of all ages are included if they use natural gas and are working well when your cover starts. But some things are not covered. Gas fires, oil, LPG, and new systems like heat pumps are not part of this. It is a good idea to read your cover policy so you know the exact rules.

Is So Energy heating cover worth it?

Yes, for homes that want simple and clear costs, keeping away the unwanted costs of repairs, and help with regular maintenance, So Energy gives good value in their plans. A lot of people like that they can handle both their renewable electricity plan and their gas boiler cover with So Energy. This makes it easy to look after both things in one place.

When you look at So Energy against others like British Gas or Hometree, you will see that its prices are good, especially for entry-level cover plans. A Hometree customer may want a different type of service, but So Energy is a good choice for people who want both greener tariffs and to keep their boiler safe.

Is emergency plumbing support part of So Energy’s home cover plan?

Yes, if you pick a home cover plan or a top home plan, you get emergency plumbing help. With this plan, you are covered for burst pipes, blocked drains, and leaks. These problems can cause a lot of damage to your home if not fixed fast. Having this home cover means you will not face as many sudden bills for repairs. If there is ever a breakdown, like with your plumbing—not just your boiler—you get help right away. The plan also protects your home electrics and keeps your property safe in case water causes problems.

Can I manage my So Energy heating cover online through their portal?

Yes, So Energy gives you an online portal to easily handle your heating plan. You can book a service, ask for emergency repairs, or change and update details about your gas boiler. You can also switch between cover plans if you want. The portal lets So Energy customers look at both their gas boiler cover and energy use online with their smart meter. So, everything you need is in one place.

The system helps you keep up with regular maintenance, plan for your yearly visit, and make sure your boiler cover keeps going with no gaps in the service. This way, your heating plan works well all year.

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Correct as of 2 October 2025.

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