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Content in this article What Are Broadband Early Exit Fees? Why Do Providers Charge Early Termination Fees? Example of an Early Termination Fee Calculation When Can You Cancel Broadband Without an Early Exit Fee? Your Provider Increases Prices Mid-Contract Example Your Broadband Speed is Slower Than Promised Fact Moving to a New Home Where Your […]

Content in this article Understanding Broadband Contracts in the UK What is a Broadband Contract? Key UK Laws Protecting Broadband Customers Your Rights When Signing a Broadband Contract Cooling-Off Period: Cancelling Within 14 Days When Does the Cooling-Off Period Apply? When Does the Cooling-Off Period Not Apply? How to Cancel During the Cooling-Off Period Right […]

Content in this article Common Reasons to File a Complaint Against Your Broadband Provider Top Reasons for Filing a Broadband Complaint: Step 1: Contact Your Broadband Providers Customer Service How to Contact Your Broadband Providers Support Team Broadband Providers’ Customer Service Contacts Step 2: Request a Deadlock Letter What Is a Deadlock Letter? Step 3: […]

Content in this article Overview of TalkTalk and Virgin Media Broadband Providers TalkTalk Overview Virgin Media Overview Key Differences Between TalkTalk and Virgin Media Broadband Speeds and Performance Speed Comparison Table Router Technology: TalkTalk Eero vs Virgin Media Hub Pricing Comparison: TalkTalk vs Virgin Media TV Bundles: TalkTalk vs Virgin Media Switching from Virgin Media […]

Content in this article Why Are These New Ofcom Rules Being Introduced? Problems With Previous Pricing Models Complaints From Customers and Consumer Advocacy Groups The Need for Greater Transparency What Changes Are Coming in 2025? Clearer Price Increase Terms at the Point of Sale Restrictions on Inflation-Linked Price Increases Strengthened Consumer Protection Measures More Control […]

Content in this article Sky vs Virgin Media: Key Comparison Broadband Speeds and Performance Virgin Media Broadband Speeds Virgin Media Broadband Packages Sky Broadband Speeds Sky Broadband Packages Broadband Speeds Verdict TV Packages and Entertainment Sky TV Sky TV Packages Virgin Media TV Virgin Media TV Packages TV Packages Verdict Router Technology and Features Virgin […]