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Content in this article Why Are UK Water Bills Increasing in 2025? How Much Will Water Bills Rise? What Are Water Companies Doing with the Extra Money? What Support is Available for Vulnerable People? How Can Households Reduce Their Water Bills? Install a Water Meter Apply for a Social Tariff Reduce Water Usage Check for […]

Content in this article What to Do During a Power Cut Check Your Home First Who to Contact for a Power Cut? Helpline Numbers for UK Distribution Network Operators (DNOs) Can You Claim Compensation for a Power Cut? Eligibility for Compensation Payments Compensation for Power Cuts in Normal Weather Conditions Fewer than 5,000 Properties Affected […]

Content in this article Why Do People Switch Broadband Providers? Mid-Contract Price Rises Slow Broadband Speeds Reaching the End of Your Contract Moving to a New Address Special Offers and Discounts Understanding Your Broadband Contract Before Switching Checking Your Minimum Term and Contract Terms How to Find Out If Youre Still in Contract How to […]

Content in this article What Are Broadband Early Exit Fees? Why Do Providers Charge Early Termination Fees? Example of an Early Termination Fee Calculation When Can You Cancel Broadband Without an Early Exit Fee? Your Provider Increases Prices Mid-Contract Example Your Broadband Speed is Slower Than Promised Fact Moving to a New Home Where Your […]

Content in this article Understanding Broadband Contracts in the UK What is a Broadband Contract? Key UK Laws Protecting Broadband Customers Your Rights When Signing a Broadband Contract Cooling-Off Period: Cancelling Within 14 Days When Does the Cooling-Off Period Apply? When Does the Cooling-Off Period Not Apply? How to Cancel During the Cooling-Off Period Right […]

Content in this article Common Reasons to File a Complaint Against Your Broadband Provider Top Reasons for Filing a Broadband Complaint: Step 1: Contact Your Broadband Providers Customer Service How to Contact Your Broadband Providers Support Team Broadband Providers’ Customer Service Contacts Step 2: Request a Deadlock Letter What Is a Deadlock Letter? Step 3: […]