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The Energy Switch Guarantee is a voluntary set of promises made by energy suppliers to ensure that switching your gas or electricity supplier is simple, speedy and safe. It was launched by Energy UK, the trade association for the UK energy industry, on 7 June 2016, and now covers the large majority of household customers […]

To fix energy prices means to lock in the unit rate you pay for gas and electricity, plus your standing charge, for a set contract term, usually 12 or 24 months. A fixed tariff does not move with Ofgem’s quarterly price cap, so the price you agree stays the same until the fix ends, whether […]

Fuse Energy vs Octopus Energy comes down to a straightforward trade-off for a bill-conscious household: Fuse tends to be cheaper on its fixed electricity tariff, while Octopus offers more tariff choice, dual fuel, and no exit fees. If you are sitting on a standard variable tariff above the price cap floor and want to cut […]

A SMETS2 smart meter is the second-generation UK smart meter that records your gas and electricity use automatically and sends those readings to your energy supplier over a shared national network. SMETS stands for Smart Metering Equipment Technical Specifications, the government standard that sets the security and functionality rules every smart meter must meet. SMETS2 […]

To cut electricity use at home, focus on the appliances that use the most power, switch off devices left on standby, swap to LED bulbs and shift heavy use to cheaper times if you have a smart tariff. These steps target the parts of your bill you can actually change, rather than the standing charge […]

Who supplies the energy at my new address is usually the same supplier the previous occupier used, because gas and electricity supply does not stop when people move out. When you move in, you are automatically placed on that supplier’s standard variable tariff under a ‘deemed contract’, and you can switch to a cheaper deal […]