Broadband price rises News

Content in this article Why Do People Switch Broadband Providers? Mid-Contract Price Rises Slow Broadband Speeds Reaching the End of Your Contract Moving to a New Address Special Offers and Discounts Understanding Your Broadband Contract Before Switching Checking Your Minimum Term and Contract Terms How to Find Out If Youre Still in Contract How to […]

Content in this article What Are Broadband Early Exit Fees? Why Do Providers Charge Early Termination Fees? Example of an Early Termination Fee Calculation When Can You Cancel Broadband Without an Early Exit Fee? Your Provider Increases Prices Mid-Contract Example Your Broadband Speed is Slower Than Promised Fact Moving to a New Home Where Your […]

Content in this article Understanding Broadband Contracts in the UK What is a Broadband Contract? Key UK Laws Protecting Broadband Customers Your Rights When Signing a Broadband Contract Cooling-Off Period: Cancelling Within 14 Days When Does the Cooling-Off Period Apply? When Does the Cooling-Off Period Not Apply? How to Cancel During the Cooling-Off Period Right […]

Content in this article Common Reasons to File a Complaint Against Your Broadband Provider Top Reasons for Filing a Broadband Complaint: Step 1: Contact Your Broadband Providers Customer Service How to Contact Your Broadband Providers Support Team Broadband Providers’ Customer Service Contacts Step 2: Request a Deadlock Letter What Is a Deadlock Letter? Step 3: […]

Content in this article Why Are These New Ofcom Rules Being Introduced? Problems With Previous Pricing Models Complaints From Customers and Consumer Advocacy Groups The Need for Greater Transparency What Changes Are Coming in 2025? Clearer Price Increase Terms at the Point of Sale Restrictions on Inflation-Linked Price Increases Strengthened Consumer Protection Measures More Control […]

Content in this article How the New Ofcom Rules Work Broadband Providers Must Follow One of Two Pricing Structures Why Were the New Rules Introduced? Fixed Annual Price Increases vs Inflation-Based Hikes How Fixed Annual Price Increases Work Now Impact on Broadband and TV Customers Examples of How Customers Are Affected How the New Rules […]