Fuse Energy vs Scottish Power – Which Supplier Is Better?

August 1st, 2025
Fuse Energy vs Scottish Power – Which Supplier Is Better?

Who are Fuse and Scottish Power?

Fuse Energy and Scottish Power are two UK energy suppliers. They work in different ways and give different things to customers. Fuse Energy is new in the UK energy market. It focuses on tech and gives customers 100% renewable energy. Their bills are easy to read, with no exit fees if you want to leave.

Scottish Power has been in the UK for many years and is part of the Big Six energy suppliers. They have many kinds of electricity tariffs, as well as dual fuel plans for UK households. Some of their bundles include green or renewable energy choices. So, both Fuse Energy and Scottish Power help people in the UK get their energy, but each does it in its own way.

If you want to switch from your old supplier or if you are thinking about using different energy suppliers for the first time, this article will help you out. It will compare Fuse and Scottish Power. The text will talk about prices, customer service, how they bill you, and how much carbon they use. This helps you look at their energy prices and pick what is best for you.

Fuse Energy

  1. Parent Company: Fuse Energy
  2. Customer Base: A new supplier in the UK energy market that is quickly growing and getting more people.
  3. Headquarters: England, UK
  4. Main Services: The company supplies electricity, gives access to renewable energy, and sets up smart meters for people.
  5. Renewable Electricity Commitment: They offer options for 100% renewable energy.

Fuse Energy is a new supplier in the energy market. They give you some good prices and green tariffs. Fuse Energy wants to offer great customer service and make sure your bills are right. You can use their mobile app for many things. You can check your direct debit payments in the app. You can also use it to put in your meter readings. The Fuse app is made to be quick and simple to use.

Scottish Power

  1. Parent Company: Iberdrola
  2. Customer Base: There are more than 5 million homes that use this.
  3. Headquarters: The main office is in Glasgow, Scotland.
  4. Main Services: The company offers gas and electricity. You can also get solar panels, smart meters, and charging solutions for electric vehicles from them.
  5. Renewable Electricity Commitment: All electricity they provide is made from wind.

Scottish Power is one of the biggest suppliers in the UK. This company gives you both gas and electricity. Fuse Energy does not do this. Scottish Power has different tariffs for people to pick from. You can have fixed, variable, and green energy tariffs. These different tariffs help people choose what is best for them. Scottish Power gives you more choices than Fuse Energy. You can read more about their tariffs at the link given.

Energy Prices and Tariff Comparison

The energy price cap is set by Ofgem. This price cap affects standard variable rates. From April to June, the price cap will be £1,849 for the year. This is higher than the energy price cap of £1,738 that was in place from January to March.

What tariffs do Fuse and Scottish Power offer?

Supplier Type of Tariffs Offered Exit Fees Tariff Duration Green Energy
Fuse Energy Fixed tariff (100% renewable electricity) No 12 months Yes
Scottish Power Fixed and standard variable tariffs (SVT) Yes (fixed deals) 12/24 months Partial (depends on tariff)
  • Fuse Energy gives you one simple plan where the price will not go up or down. There are no fees if you choose to leave. If you want to have a fixed rate and no surprises, this fuse energy plan is for you.
  • Scottish Power offers more kinds of tariffs for people to pick, like standard and fixed ones. But if you get a fixed deal with Scottish Power and decide to go out early, you will have to pay a penalty.

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How do their prices compare?

Fuse Energy has some of the best prices around. If you live in a normal house and use about 2,700 kWh of electricity in a year, your yearly cost with Fuse Energy will be:

  • Fuse Energy: You will pay about £1,617 in April 2025. This is worked out by using the unit rate and the standing charges.
  • Scottish Power: You will pay about £1,849. This uses the SVT and comes from the energy price cap.

This means that fuse energy is usually about £231 cheaper on average. That is a good way to save money with fuse.

Supplier Unit Rate (Electricity) Standing Charge Estimated Annual Bill
Fuse Energy 24.49p per kWh 45.23p/day £1,617
Scottish Power 28.62p per kWh (SVT) 53.50p/day £1,849

Note: Prices may change depending on where you live and how you pay. The numbers here are for when you pay by direct debit and get online bills.

Which supplier offers better customer service?

Customer feedback shows that people can see a clear difference between the two:

  • Fuse Energy has a high score on Trustpilot. More than 88% of people give it five stars. A lot of them say they like customer service. They also feel the team is clear when they talk, and it is easy to sign up. Many feel good about using fuse energy.
  • People give Scottish Power mixed feedback. Some feel customer service is slow to help them. A few people get billing problems now and then. A lot of customers feel upset by these things at scottish power.
Metric Fuse Energy Scottish Power
Trustpilot Rating 4.8 / 5 3.2 / 5
5-Star Reviews (%) 88% 37%
Customer Support Hours Weekdays 9am–5pm 24/7 emergency line, limited email support

If you are looking for good customer service, Fuse Energy can be a smart choice. This company is known for helping people when they need it. Many customers like Fuse because they feel like the company is there for them. So, if customer service is important to you, it could be a good time to try Fuse Energy.

What about renewable energy?

Both suppliers give you renewable energy, but they do not get it from the same places. The amount of effort they put into renewable energy is not the same, too.

  • Fuse Energy gives you 100% renewable energy. This comes with a REGO certificate, which proves that their energy is truly renewable.
  • Scottish Power gives some tariffs that use renewable energy. But not every tariff is like this. Their full list of tariffs also uses grid electricity made from fossil fuels.
Feature Fuse Energy Scottish Power
Renewable Electricity 100% Tariff dependent
Solar Panel Incentives No Yes (occasionally)
Electric Vehicle (EV) Tariff No Yes (EV Saver)

If you want to lower your carbon footprint, Fuse Energy can help you do that. Fuse gives you more certainty about your energy use.

Which has better technology and billing?

Fuse Energy wants to make things easy for everyone by using digital tools. The company gives you a mobile app. You can use this app to do things fast. In the app, you can make changes. You can also get help from the Fuse Energy team any time you need it. You get all you need in one spot with the Fuse Energy app. This helps to make things simple for all people who use Fuse Energy.

  • Send in your meter readings
  • Check your usage in kWh
  • See your bills and payments
  • Reach out to customer support by chat or email

Scottish Power has an app that you can use on your phone. Some people have good things to say about it, but others do not feel the same way. A few users have spoken about billing errors they found in the app. Some others think the app is hard to use or not easy to understand.

Feature Fuse Energy Scottish Power
Smart Meter Support Yes Yes
Mobile App Yes (well-reviewed) Yes (mixed reviews)
Billing Accuracy High Some complaints
Direct Debits Change Alerts Yes Yes

Where are they based?

  • Fuse Energy works out of London. It is a digital supplier in the UK for people who want something modern at home.
  • Scottish Power has its main office in Glasgow. This company is a part of Iberdrola. It gives energy across Wales, Scotland, and England.

Are they impacted by the energy crisis?

Both firms have changed how they set tariffs and how they run their work to deal with the energy crisis. But:

  • Fuse Energy helps you by keeping you safe from any quick rise in energy prices. It gives you a fixed rate, so you always know what you will pay for your energy and do not get any surprises.
  • Scottish Power sets its standard variable tariffs by using the current level of the energy price cap. The energy price cap rose a lot in 2022, and now it changes every three months.

Are they impacted by the energy crisis

Which one is right for me?

Choose Fuse Energy if you want:

  • The plan is simple and has one price for all.
  • You will not get a fee if you want to leave.
  • All the electricity you get is from things that can be used again.
  • People say our customer service is very good.
  • Most of the time, bills are less than in other places.

Choose Scottish Power if you want:

  • This is a usual provider that gives you more options for price plans to pick from.
  • There are sets that come with EV or boiler care.
  • Help is to be had for emergencies at any time, day or night.
  • The service is in more areas now.

Still not sure? It only takes about three minutes to try our free tool and check energy prices. This helps you see how much you could save right now.

FAQs about Fuse vs Scottish Power

What is the Trustpilot score for Fuse Energy vs Scottish Power?

Fuse Energy has a score of 4.8 out of 5. Most people give fuse their top, five-star review. Scottish Power has an average rating close to 3.2 out of 5.

Do both companies offer smart meters?

Yes, both of them have smart meters in them. You can use these to see your usage from far away.

Which supplier is cheaper right now?

Fuse Energy’s fixed tariff can help you save money on your bills. Right now, it is about £231 less each year than the standard variable rate from Scottish Power. These rates are for April 2025. So, if you go with Fuse, you could pay a lot less compared to Scottish Power.

Are both suppliers covered by the energy price cap?

Scottish Power’s SVT price is controlled by Ofgem’s energy price cap. But Fuse Energy’s fixed tariff will not go up or down because of the price cap. The only time Fuse changes their fixed tariff is when you renew it.

Can I switch easily between the two?

Yes. Most UK switches will take about five working days. You can use your bank account to set up direct debit payments. Fuse Energy does not have an exit fee. This makes it easy for you to switch to fuse in the UK.

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