Switching your energy supplier means changing the company that provides your gas and
electricity.
The process can help you find a better energy deal, save money, or access improved
customer
service. While energy price remains a top factor for most people, there are other reasons to
consider switching your current supplier to a new energy supplier.
Why Should You Consider Switching?
Finding a Better Deal
Switching allows you to compare energy tariffs and choose the cheapest deal.
With
options like fixed rate tariffs and variable tariffs, you can select a plan
that best matches your energy use and household budget.
Improved Customer Service
Some energy providers offer better customer service, such as responsive
online accounts, clear billing, and proactive support. If you’ve had issues with your
current provider, it might be time to find a different supplier.
Supporting Renewable Energy
Many energy companies now provide green energy tariffs. By switching to a
provider that supports renewable energy, you can reduce your carbon footprint while still managing your
electricity bill.
Use a price comparison website to compare rates from different suppliers. Look for details like:
Cost per unit of energy
Dual fuel tariffs for both gas and electricity
Discounts for direct debit payments
2. Choose a New Supplier
Once you find a good deal, select your new supplier and sign up for their
service. Your new energy provider will handle the switching process, including contacting your
old supplier.
3. Provide Your Details
To complete the switch, you’ll need to provide:
Your bank account details for payment
Your current energy supplier information
A recent electricity bill or energy bill
4. Final Steps
Take a meter reading from your smart meter, credit meter, or
prepayment meter to ensure accurate billing.
Pay your final bill from your old supplier to close your account.
Enjoy your new energy tariff with your new supplier.
What Are Fixed and Variable Tariffs?
Fixed Rate Tariff
A fixed rate tariff locks in the cost per unit of energy for a set period,
typically 12 or 24 months. This protects you from market fluctuations and is ideal for those seeking stability in
their energy bills.
Variable Tariff
A variable tariff changes based on the energy price
cap and market rates. While this can lead to
savings when prices drop, it can also result in higher bills during price increases.
Prepayment Tariffs
For customers with a prepayment meter, prepayment tariffs require you to pay
for
energy before using it. These are often more expensive than other options, but switching to a credit
meter can provide access to cheaper plans.
When Is the Best Time to Switch
Energy Suppliers?
Timing can impact the benefits of switching. Here’s what to consider:
End of Contract: Switch when your fixed contract ends to avoid exit fees.
Moving to a New Home: Notify your current provider of your new
address and use the opportunity to find a new energy supplier for your new
home.
Market Trends: Look for changes in the energy price cap or seasonal
promotions
for the cheapest deal.
Can Businesses Switch Energy Suppliers?
Yes, business premises can also benefit from switching. Comparing energy rates for your business
premises can lower operational costs and improve cash flow. Fixed tariffs are often a
popular choice for businesses seeking predictable monthly expenses.
Why Use the Energy Switch Guarantee?
The Energy Switch Guarantee ensures a smooth and hassle-free switching process. This program,
supported by most major suppliers, promises:
No disruption to your electricity supply or energy supply
A switch completed within 21 days
Clear communication about your final energy bill
Frequently Asked Questions About Energy Switching
How long does the switching process take?
Switching to a new energy supplier typically takes 21 days or less, thanks to the
Energy
Switch Guarantee. Your new provider handles most of the process for
you.
Will my energy supply be disrupted during the switch?
No, your energy supply will remain continuous. The switching process is designed to
ensure no
interruptions to your electricity supply or gas.
Are there fees for switching energy suppliers?
Some contracts include an exit fee for early termination. Check your current
agreement to see if
this applies. Most suppliers waive this fee if you’re switching at the end of your contract.
Can I switch if I have a smart meter?
Yes, you can switch suppliers with a smart meter. However, check if your new
provider supports
your meter’s functionality to ensure seamless readings.
Is switching worth it for prepayment meters?
Switching can still be beneficial for prepayment meter users, as some suppliers
offer more
competitive prepayment tariffs. Compare rates to find the best
deal for your
needs.
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