Headquartered at Perth Scotland, the energy giant SSE has operations across the United Kingdom and Ireland. Formerly known as Scottish and Southern Energy Plc, the company has been a leading generator and supplier of gas and electricity. It also provides services like gas storage, E&P, metering and more. It plays a dominating role in the UK’s energy market and has been an integral part of the ‘Big Six’ energy suppliers.
The company was formed in December 1998 and was formed as a single unit by merging Scottish Hydro Electric and Southern Electric. The company provides gas and electricity to 8.21 million customers (domestic and commercial) over the largest distribution network, which crosses England, Scotland, Ireland and Wales. SSE is also very considerate about its customers and offers tickets through its reward programme.
SSE energy customer service rating in April 2020
The results of an independent survey done by YouGov suggests that nearly 74% customers were happy by the services of SSE in the year 2015. The company has a huge customer base that vouch for its services and support.
Price reduced by 1% – In line with OFGEM energy price cap, SSE announced price drop by 1% in February 2020.
Price changes in 2019
Price reduced by 6% – SSE dropped the price for 2 million customers on their standard variable tariff by 6% to comply with OFGEM price cap level in August 2019.
Price increase by 10% – A 10% energy price increase was announced by SSE in February 2019 which was in effect from 01/04/2020.
Price changes in 2018
Price increase by 6.7% – SSE announced that prices would increase for gas by 5.7% and electricity by 7.7% which was an average rise of 6.7% for customers on the standard variable tariff in May 2018.
Price changes in 2017
Price increase by 7% to 14.9% – SSE announced price rises in early 2017 for various electricity tariffs by 7% to 14.9% which affected around 4 million customers.
What type of energy tariffs offered by SSE for the UK households?
SSE variable energy tariff – SSE can decide to change your standing charge and unit rate for kilowatt hour that you use.
SSE fixed rate tariff – SSE will not change your unit rate and standing charges throughout the length of agreed contract. Your Direct debit may change if you use more or less energy.
SSE pay as you go tariff – SSE will supply a key or a card which you can top up in order to use energy. If your top up runs out, you want be able to use any energy.
SSE dual fuel tariff – It means SSE supplying both gas and electricity to you and will only receive one energy bill. Dual fuel tariff can be cheaper as SSE gives some discount for taking out a dual fuel tariff with them.