Know Your Energy Supplier: People’s Energy

August 11th, 2020

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People’s Energy is an energy supplier that puts people and the planet first. They return 75% of all their profits to their customers and supply 100% renewable energy. But are they the right provider to meet your needs?

If you’re looking for an energy provider that is both green and ethical, then People’s Energy fits the bill. Their two tariffs are also among the most affordable in the UK and their renewable power is provided by Smartest Energy.

Who is People’s Energy?

The People’s Energy Company is based in East Lothian and was founded in 2017 after raising their startup costs through a crowdfunding campaign. This supplier currently provides energy to around 80,000 customers and has already paid back its funders. They promise to be completely transparent and involve their customers at every step of the decision making process. Their electricity comes from Biomass but they don’t currently supply green gas.

People’s Energy customer service rating

New Rating	Old Rating

3-star reviews	2-star reviews

Is People’s Energy a well rated dual fuel energy and gas and electricity Supply Company?

This provider came joint fifth in a recent Which? survey of customer satisfaction and is rated highly for bill accuracy and value for money. They currently enjoy 4.5 out of 5 stars on Trustpilot which rates them excellent. Customers praised online and telephone support, mentioning the friendliness and helpfulness of call agents.

Billing and account management is another area where this provider excels with Citizens Advice noting that 99% of customers had received at least one accurate bill in the last 12 months. People’s Energy claims to answer 93% of phone calls within 30 seconds.

People’s Energy tariffs and prices

Tariff Name	Tariff type	Cancellation fee	Annual Avg cost
People’s Energy Fixed Tariff July 20	Fixed Tariff	£60.00	£889.17	Compare now
People’s Energy 2 Year Fixed Tariff June 20	Fixed Tariff	£90.00	£936.63	Compare now
People’s Energy Fixed Tariff June 20 v2	Fixed Tariff	£60.00	£864.48	Compare now
People’s Energy Fixed Tariff May 20 v2	Fixed Tariff	£60.00	£839.18	Compare now

People’s Energy fuel mix and UK average fuel mix

People’s Energy
UK Average

Shell Energy

UK Average

People’s Energy historical Fuel Mix

Energy Source	2019	2018
Coal	0%	0%
Gas	0%	0%
Nuclear	0%	0%
Renewable	100%	100%
Other	0%	0%
CO2 Emission	0 g/kWh	0 g/kWh
Nuclear Waste	0.00000 g/kWh	0.00000 g/kWh

What type of energy tariffs offered by People’s Energy for the UK households?

Variable energy tariff – The rolling variable tariff has no exit fees but the price of energy can go up as well as down.People’s energy can change your daily standing charge and price per kWh (unit rate) whenever they wish.
Fixed rate tariff – price per kWh and daily standing charge will remain fixed throughout the contract terms. A £30 exit fee applies per fuel if you choose to switch early.
Dual fuel energy tariff – It means People’s energy will supply both electricity and gas to your home. Usually, dual fuel energy is cheaper when compared to single fuel energy supply.

Account management

People’s Energy only accepts direct debit customers although they’re working towards supplying customers with prepayment meters. They don’t provide an e-car tariff but Economy 7 customers can benefit from cheap overnight electricity to charge up. Peoples Energy don’t install smart meters although your existing meter will be supported.

There’s no app but you can use the online chat function or contact this supplier via their social media channels. You can manage your account online through the portal which lets you register meter readings and view your bills.

Should I switch to Peoples Energy?

If you’re looking for an ethical provider with 100% green electricity that lets you make the decisions and distributes its profits to its customers, Peoples Energy could be the provider for you. Check and compare energy tariff prices with us to make the switch to a new provider easy!