Fuse Energy vs So Energy – Which Supplier Is Better?

Who Are Fuse Energy and So Energy?

Fuse Energy

1. Parent Company: Fuse Energy
2. Customer Base: Fuse Energy is a new energy supplier in the UK. It is growing fast in the UK energy market.
3. Headquarters: The company is in the UK.
4. Main Services: It gives electricity, has renewable energy, and puts in smart meters.
5. Renewable Energy Commitment: Fuse Energy uses only 100% renewable sources.

Fuse Energy is a new energy supplier that cares about the planet. They give people renewable energy options at good prices. Fuse Energy is a good choice if you want to use energy that helps the world. You can pay for your energy by direct debit if you want, and they accept this payment method. This company does not offer gas. Fuse only offers electricity plans, and their electricity rates are lower. This can be good if you want to help the planet. If you are looking for a new energy supplier, you may want to check out Fuse Energy. Their pricing and their use of renewable energy make them worth thinking about.

So Energy

1. Parent Company: So Energy
2. Customer Base: There are over 250,000 homes in the UK that use their services.
3. Headquarters: The company is based in London, UK.
4. Main Services: They give UK homes gas, electricity, solar panels, and smart meters.
5. Renewable Energy Commitment: All the power they give comes from solar, wind, hydro, and biomass energy.

So Energy is strong in backing renewable energy at this time. They give UK people options for solar panels, smart meters, and other ways to get renewable energy for their homes. So Energy lets UK homes use new forms of energy and keeps up their renewable energy commitment.

So Energy is an energy supplier that gives people green energy. It offers both fixed and changing prices for gas and electricity. So Energy, not like Fuse Energy, has tariffs where you can get gas and electricity together. This is good if you want both from the same supplier. With So Energy, you can get both your gas and electricity in one place, making it easy for you.

Energy Prices and Tariff Comparison

The energy price cap is set by Ofgem. This cap is for standard variable rates. From April 1 to June 30, the cap will be £1,849 for the year. Before this, from January to March, the cap was £1,738. This means the energy price cap went up in April.

What Do These Energy Companies Offer?

Fuse Energy and So Energy are UK-based energy companies. They want to lower energy bills for UK households. Both focus on renewable energy.

These two have good renewable energy options for people in the UK. Their pricing is fair, and each one gives fixed tariffs. UK households will know what they need to pay each time. You can use smart meters with these companies. This helps you look at your energy use and then make changes to save more money on energy costs.

It is easy to manage your account with them as well. You can do it all online. Fuse Energy and So Energy want UK households to feel in control of their energy bills. If you want fair pricing and renewable energy, these companies are good for you.

While Fuse is a new energy provider in the UK, So Energy has been in the UK since 2015. Now, So Energy is owned by the ESB Group, which is supported by the Irish state. Both So Energy and Fuse give people choices other than the main energy firms. They are different energy suppliers and stand out from the bigger companies that lead the UK energy market.

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Head-to-Head: Fuse vs So Energy Comparison Table

Both suppliers want to give new customers the best energy deal. But, what they give is not the same.

What About Tariff Prices?

Fuse Energy Tariff Overview

Fuse Energy gives you a simple fixed-rate plan. The tariff prices are clear, so you always know what you will pay. There are no exit fees. This choice is mainly online, which helps keep the cost low. It is a good option if you feel ready to do things on the Fuse Energy app. With Fuse, you can handle everything you need in the app.

All pricing is set by the energy price cap. You can use online comparison tools to make your own calculations. These tools will help you know what you might pay each year.

So Energy Tariff Overview

So Energy has more types of tariffs you can choose from. You will get many options to pick the one that fits you best. So Energy wants to make it easy for people to find the right tariffs for them.

• So Fix is a plan where the price stays the same.
• So Flex is a plan where the price can go up or down.
• There is an EV-specific plan to help when you charge your car at night.
• SEG (Smart Export Guarantee) lets you get paid for sending grid electricity back to the grid.

These prices can go up or down every month. They can change a lot if there is an energy crisis. Prices may also be different when the market is not stable.

How Green Are They?

Both suppliers offer renewable energy. This kind of energy is backed by REGO certificates. But there are a few things that make them different.

• Fuse Energy gives people 100% renewable electricity. The company will not let you make changes or customisation. Everything is made simple and easy by Fuse.
• So Energy lets their customers pick where they want to get their green energy. You can choose wind, hydro, or solar. This makes things open and clear for people.

So Energy works to cover the carbon that comes from its gas. This can help bring down your carbon footprint even more.

Monthly Payments and Billing Differences

Both suppliers let you pay your bills each month using Direct Debit. But Fuse is fully paperless. You can do everything in their app. So Energy lets you choose paper bills if you want. They also give you some other ways to take care of your payments.

Fuse Energy’s bills are based on actual meter readings or smart meter readings. This makes it easy for you to see what to expect each time you get a bill. There will be no big surprises. So Energy gives you more ways to use your energy as you want. But for some people, So Energy may not feel as up-to-date as Fuse Energy.

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Customer Service: Who Offers Better Support?

Fuse Energy

• You can use the service with the app or by sending an email only.
• The customer service team is quick to respond.
• There is not a live chat or phone way to talk to them.

So Energy

• The company gives help to people through phone, live chat, and email support.
• Some people say that they have to wait a long time on calls.
• There is a focus on giving “personalised” help to their users.

So Energy could be the right pick if you want better customer service. A lot of people like to feel taken care of by real people, and So Energy is good for that. If you are the type who wants help from someone, this can be a good choice for you.

Fuse is good for energy customers who feel at home using the internet. If you like to do things online and feel happy with apps, Fuse may be just right for you. If you want energy services that fit into how you use your phone or computer, Fuse is a good way to go.

Solar Panels, EVs, and Export Tariffs

If you use solar panels to make your own power, So Energy is a good choice for you. The company gives the support that you need for this.

• SEG is a way for you to get paid when you send your extra power back to the grid.
• EV tariffs help you pay less for electricity when it is not a busy time.

Fuse does not have SEG or set prices for electric vehicles at this time. But, this could change if there are new tariff updates.

Warm Home Discount and Extra Help

So Energy takes part in the Warm Home Discount. This help is for UK households that have low income or have a hard time paying winter bills. It brings a big help to people in the UK during the cold months. The discount is most needed in October, December, and January. This support makes winter feel a bit easier for those who need it most.

Fuse has not joined the scheme yet. This is important for people who need help from the government. If you need this support, you have to know that Fuse is not part of it right now. Keep this in mind when you look at your options. If there are any updates, check back so you get the most out of what you have.

Customer Reviews and Previous Supplier Feedback

Trustpilot Ratings (July 2025)

Many people who were with a previous supplier now choose Fuse. This is because its prices are lower and it is simple to use. At the same time, So Energy also gets good feedback. People say So Energy gives them more features to pick from.

Do They Operate in Wales?

Yes. Both So Energy and Fuse Energy offer service to people in Wales, and they also cover all parts of England and Scotland. Tariffs and pricing may change from one area to another. This is because of how the distribution network works.

Which Supplier Uses Less Electricity?

Both suppliers send energy to you by the national grid. But you may use less electricity if your supplier gives you better ways to see and watch your use.

Fuse wants people to use less with its app. So Energy lets you use facts from smart meters. You can track carbon with it. You can also put in solar with So Energy.

Summary: Fuse or So Energy?

• Choose Fuse if you want the lowest price. You will get a fixed tariff, and there is no penalty charge if you leave. Plus, they have simple digital tools that are easy to use.
• Choose So Energy if you want more options on tariffs. They also have SEG for solar, and their support is wider than others.

Still feel unsure? Use Free Price Compare now to check and compare energy prices in your area. You can find the best energy deal for you and your home.

FAQs About Fuse vs So Energy

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