Fuse Energy vs Octopus Energy – Which Supplier Is Better?

Who Are Fuse Energy and Octopus Energy?

Fuse Energy

Fuse Energy is a UK energy company that has not been around for long. They only give you renewable electricity. The pricing is clear and simple for everyone. Fuse has just one main variable tariff that you can choose. The company is also into using smart meters. They try to keep things open and honest. Their app is simple and easy to use to help you manage your energy.

1. Parent Company: Fuse Energy
2. Customer Base: Fuse is a new name in the UK energy market. It is growing fast and getting more UK customers.
3. Headquarters: UK
4. Main Services: Fuse can give you electricity, renewable energy, and smart meters.
5. Renewable Electricity Commitment: All the electricity that comes from Fuse is made from renewable sources.

Fuse Energy is a new supplier that puts its focus on renewable energy. They offer both variable tariffs and fixed-rate plans. Customers have the option to pay their energy bills using direct debit payments. With the app, you can do all you need to handle your account. While Fuse Energy does not give gas, they do have some good electricity tariffs. Their variable tariffs could also help you save money when you use energy. If you want easy tools to take care of your energy bills, this new supplier and their app may be a good choice for you.

Octopus Energy

Octopus Energy is a big UK company that helps people get green energy. The company is known for the work it does and the new ideas it brings, like giving people different tariffs to help them save money. Octopus even lets you use solar panels with their service. A lot of people say they have one of the best mobile apps. This app helps you keep track of your energy use. Right now, more than 5 million people in the UK get their energy from Octopus Energy. If you want to use green energy, and try new ways to save, Octopus is one company to think about.

1. Parent Company: The parent company is Octopus Group.
2. Customer Base: The company gives service to over 5.4 million homes in the UK.
3. Headquarters: The main office is in the UK.
4. Main Services: They give gas, electricity, solar panels, EV tariffs, and smart meters.
5. Renewable Electricity Commitment: All the electricity people get from them is 100% renewable energy.

Octopus Energy is one of the top energy companies in the UK. People know it for its good customer service and helpful support team. Octopus Energy gives you some of the cheapest variable tariffs, so you have different pricing options to choose from. This UK company uses smart technology for billing and payments. You can use the Octopus app anytime to see your energy usage or check your bill. With Octopus, you get new ways to make and follow plans that focus on your needs first.

Choosing between Fuse Energy and Octopus Energy can be hard. In the UK, you will see a lot of energy suppliers. Many of them say they have the best tariffs. Both Fuse Energy and Octopus Energy offer renewable energy. They also give good electricity tariffs. The platforms for Fuse and Octopus are easy to use. But you might still ask yourself: which one will be better for your home?

In this guide, we talk about the energy prices, service features, green plans, and what customers say about Fuse and Octopus. UK households can use this to see which one gives better value for money and better customer service in 2025. This way, it should be easier to pick the provider that is right for you in the UK.

Energy Prices and Tariff Comparison

The energy price cap that Ofgem sets is for standard variable tariffs. From April to June 2025, the price cap will be £1,849 a year. This is higher than the price cap from January to March 2025, which was £1,738.

What Are Their Current Tariffs?

*Prices shown are from July 2025. Tariff prices can change based on where you are.

Are They Good for Renewable Energy?

Fuse Energy’s Approach to Renewables

Fuse Energy gives you 100% renewable electricity. Most of this electricity comes from the grid, using wind, solar, and hydro power. Fuse has a simple model for how they use energy. This is good for people who want to lower their carbon footprint. You do not have to look at lots of different tariffs. It is an easy way to get renewable electricity from the grid with Fuse Energy.

Octopus Energy’s Green Credentials

Octopus Energy offers customers 100% renewable electricity. The company goes further by putting money straight into renewables. This helps with projects, like solar panel setups and wind farms. When you use the “Octopus Go” and “Intelligent Octopus” tariffs, you get extra help if you have electric vehicles or want to use battery storage. If you want to use renewable electricity and back renewables, Octopus Energy is a good choice. Their tariffs make it easy for people like us to feel good about using the energy every day.

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Which Offers Better Customer Service?

Both of these energy firms have good customer service. But Octopus Energy gives you more ways to reach out. You can get help from their team by live chat, by phone, or by using their mobile app. The Octopus app is made to be simple, so you can get support fast and easy. If you want to get good customer service, you can use the Octopus app at any time.

What About Billing and Payments?

Both providers let you set up monthly payments using direct debit. You can get your billing details in your email. If there are no smart meters in your home, you need to give meter readings by hand.

Fuse Energy makes things simple. You get one bill each month, and it is paid by direct debit. There are no hidden fees, and you do not have to worry about confusing pricing. Octopus has more choices when it comes to tariffs. You can pick deals like Tracker or Agile tariffs. These change with electricity prices and help you get the cheapest rates when you use power at off-peak times. Both fuse energy and octopus are good when looking at pricing and finding the right tariffs for you. This can help you keep track of electricity prices and save money with fuse or octopus.

Fuse vs Octopus for Smart Meters and Apps

• Fuse needs you to have a smart meter for most accounts. The company has a simple mobile app. You can use the app to track your usage.
• Octopus can work whether you have a smart meter or not, but they do want people to get one. Their app gives live tracking, shares tips to save energy, and can connect with EV chargers and home solar panels.

How Do They Handle Energy Price Caps?

As of July 2025, both Fuse and Octopus have tariffs that stay within the Ofgem energy price cap. The Fuse simple tariff is easy for people to follow. You will know what to expect with this plan. Octopus has some other pricing choices. These can be a bit harder to work out. But, if you change your energy usage and use more power during off-peak hours, you may pay less with Octopus.

The level of the energy price cap is now £1,568 a year. This is for a home that uses gas and electricity, pays by direct debit, and has dual fuel. But Fuse offers only electricity, not gas. So, your monthly payments with Fuse depend only on electricity tariffs. The price cap level for both fuels does not apply if you just use Fuse’s tariffs.

Which One Is Cheaper?

It depends on your energy usage:

• If you want just one simple tariff and do not want much hassle, fuse energy is usually cheaper.
• If you are good with tech and feel okay to change how you use energy and look at more than one option, octopus energy could help you save money by checking your usage and different tariffs.

People in UK households who use much electricity, like more than 4,000 kWh in one year, can get more from Octopus Go or Intelligent tariffs. These tariffs are best if you have an EV at home. In the UK, using these tariffs can help you save money when your home needs a lot of electricity each year.

Who Should Choose Which?

Any Differences in Penalty Charges or Exit Fees?

• Fuse: There is no exit fee. You are free to leave or switch at any time.
• Octopus: Some of their fixed tariffs have a penalty charge. The exit fee for these can be up to £75.

If you are new to Fuse and feel unsure about signing up for a plan that lasts a long time, there is help for you. With Fuse, you get prices that do not change and also more freedom.

How Are They Rated by Energy Customers?

• Fuse Energy gets good feedback from people who want simple pricing and want to use green energy.
• Octopus Energy has people who say good things about it for coming up with new ideas, giving energy from renewable sources, and for having one of the best customer service teams.

Fuse is good if you want a simple and easy way to do things. Octopus is better if you want more features and extra options. If you just want it to work without any trouble, pick fuse. But, if you need more control and like more choices, go with octopus.

Are There Other Considerations?

• Fuse is a good choice if you are in a place that just needs electricity.
• Octopus is popular in Wales, Scotland, and England. It works in all these places. It can also help if you use a heat pump in your home.
• You can look at both providers’ websites to compare energy prices online before you join.

Fuse can be a good pick if you have a small home or if you are living in a rental flat. Octopus is better for people who like using new tech things. It is also a good way for those who want to lower their carbon footprint in a more active way.

FAQs about Fuse vs Octopus Energy

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