New Service Ratings for UK’s Energy Suppliers

News Releases
November 18th, 2015
New Service Ratings for UK’s Energy Suppliers

16 July 2020

Our website is updated with the latest service ratings. Below are the changes you will see on the website. The ratings of all other suppliers which are not included in this list remained same.

Supplier Old rating New rating Change in stars
Bristol Energy Limited 5 Stars 3 Stars -2
British Gas 5 Stars 4 Stars -1
Bulb 5 Stars 4 Stars -1
E.ON 5 Stars 4 Stars -1
ESB Energy 4 Stars 3 Stars -1
Go Effortless Energy 3 Stars 2 Stars -1
Good Energy 3 Stars 4 Stars 1
Nabuh Energy 3 Stars 2 Stars -1
Orbit Energy 2 Stars 3 Stars 1
PFP Energy 3 Stars 4 Stars 1
Pure Planet 3 Stars 4 Stars 1
Robin Hood Energy 3 Stars 4 Stars 1
So Energy 4 Stars 3 Stars -1
Together Energy 3 Stars 2 Stars -1
Utility Point 3 Stars 2 Stars -1
Zebra Power 2 Stars 3 Stars 1
Zog Energy 3 Stars 2 Stars -1
MoneyPlus Energy 3 Stars 2 Stars -1
Neon Reef 3 Stars 2 Stars -1
Omni Energy 3 Stars 2 Stars -1

Compare and see how much you can save on your energy bills

18 December 2019

Our website is updated with the latest service ratings. Below are the changes you will see on the website.

Supplier Old rating New rating Change in stars
Avro Energy 4 stars 3 Stars -1
Better Energy 2 stars 3 Stars 1
Breeze 2 stars 5 Stars 3
Bristol Energy Limited 4 stars 5 Stars 1
Co-op Energy 3 stars 4 Stars 1
E.ON 4 stars 5 Stars 1
Economy Seven Energy 2 stars 3 Stars 1
Ecotricity 3 stars 4 Stars 1
Engie 4 stars 5 Stars 1
ENSTROGA 2 stars 3 Stars 1
ESB Energy 3 stars 4 Stars 1
GnERGY 3 stars 2 Stars -1
Go Effortless Energy 2 stars 3 Stars 1
Good Energy 4 stars 3 Stars -1
Green Energy UK 3 stars 2 Stars -1
Green Star Energy 2 stars 3 Stars 1
iSupplyEnergy 1 star 3 Stars 2
Lumo Energy 3 stars 2 Stars -1
Octopus Energy 4 stars 3 Stars -1
Orbit Energy 3 stars 2 Stars -1
Outfox the Market 1 star 3 Stars 2
People’s Energy 2 stars 3 Stars 1
Powershop 4 stars 3 Stars -1
Robin Hood Energy 2 stars 3 Stars 1
ScottishPower 2 stars 4 Stars 2
Shell Energy 3 stars 4 Stars 1
Simplicity Energy 4 stars 3 Stars -1
Spark Energy 2 stars 3 Stars 1
Together Energy 1 star 3 Stars 2
Tonik 2 stars 3 Stars 1
Twenty Energy 3 Stars 2 Stars -1
Utilita 4 stars 3 Stars -1
Utility Point 2 stars 3 Stars 1
Yorkshire Energy 2 stars 3 Stars 1
Zebra Power 3 stars 2 Stars -1
Zog Energy 2 stars 3 Stars 1

Compare and see how much you can save on your energy bills

19 December 2018

Our website is updated with the latest service ratings. Below are the changes you will see on the website.

Supplier Old rating New rating Change in Stars
British Gas 4 stars 5 stars +1
Cardiff Energy 3 stars 2 stars -1
Ecotricity 4 stars 3 stars -1
ENGIE 5 stars 4 stars -1
Qwest Energy 5 stars 4 stars -1
Good Energy 3 stars 4 stars +1
iSupplyEnergy 2 stars 1 star -1
Solarplicity 2 stars 1 star -1
Octopus Energy 5 stars 4 stars -1
OneSelect 2 stars 1 star -1
Fairerpower 4 stars 3 stars -1
Peterborough Energy 4 stars 3 stars -1
Southend Energy 4 stars 3 stars -1
Tonik 3 stars 2 stars -1
Outfox the Market 2 stars 1 star -1
Utility Point 3 stars 2 stars -1
Simplicity Energy 2 stars 3 stars +1
Gulf Gas & Power UK 2 stars 3 stars +1

Compare and see how much you can save on your energy bills

5 January 2018

Our website is updated with the latest service ratings. Below are the changes you will see on the website.

Supplier Old rating New rating Change in stars
Affect Energy 3 stars 3 stars n/a
SSE Airtricity 3 stars 3 stars n/a
Avro Energy 3 stars 3 stars n/a
Better Energy 2 stars 2 stars n/a
Brighter World Energy 3 stars 2 stars -1
Bristol Energy 3 stars 2 stars -1
British Gas 5 stars 5 stars n/a
Sainsbury’s Energy 5 stars 5 stars n/a
Budget Energy 4 stars 4 stars n/a
Bulb 3 stars 5 stars 2
Co-Operative Energy 2 stars 2 stars n/a
Cardiff Energy 3 stars 3 stars n/a
Daligas 2 stars 2 stars n/a
E 4 stars 4 stars n/a
E.ON 4 stars 4 stars n/a
Ebico 3 stars 3 stars n/a
Economy Energy 2 stars 2 stars n/a
Ecotricity 4 stars 4 stars n/a
EDF Energy 5 stars 5 stars n/a
London Energy 5 stars 5 stars n/a
Seeboard Energy 5 stars 5 stars n/a
SWEB 5 stars 5 stars n/a
Electric Ireland 3 stars 3 stars n/a
ENGIE 4 stars 4 stars n/a
Enstroga 2 stars 2 stars n/a
Entice Energy 3 stars 3 stars n/a
extraenergy 2 stars 2 stars n/a
first:utility 2 stars 2 stars n/a
Fischer Energy 3 stars 3 stars n/a
Flow Energy 4 stars 3 stars -1
Future Energy 3 stars 3 stars n/a
GB Energy Supply 2 stars 2 stars n/a
Gen4U 2 stars 2 stars n/a
GnERGY 3 stars 3 stars n/a
Go Effortless Energy 2 stars 2 stars n/a
Good Energy 3 stars 4 stars 1
Green Energy UK 3 stars 3 stars n/a
Green Network Energy 3 stars 3 stars n/a
Green Star Energy 2 stars 2 stars n/a
Iresa 3 stars 1 star -2
iSupplyEnergy 1 star 1 star n/a
Solarplicity 3 stars 3 stars n/a
npower 3 stars 3 stars n/a
Octopus Energy 3 stars 4 stars 1
OneSelect 2 stars 2 stars n/a
EnergySW 4 stars 4 stars n/a
Fairerpower 4 stars 4 stars n/a
Ovo Energy 4 stars 5 stars 1
Peterborough Energy 4 stars 4 stars n/a
Southend Energy 4 stars 4 stars n/a
PFP Energy 4 stars 4 stars n/a
Power NI 3 stars 3 stars n/a
Robin Hood Energy 2 stars 2 stars n/a
White Rose Energy 2 stars 2 stars n/a
ScottishPower 2 stars 2 stars n/a
So Energy 4 stars 4 stars n/a
Spark Energy 2 stars 2 stars n/a
SSE Atlantic 5 stars 5 stars n/a
M&S Energy 5 stars 5 stars n/a
SSE Scottish Hydro 5 stars 5 stars n/a
SSE Southern Electric 5 stars 5 stars n/a
SSE 5 stars 5 stars n/a
SSE Swalec 5 stars 5 stars n/a

Compare and see how much you can save on your energy bills

11 July 2017

Our website is updated with the latest service ratings. Below are the changes you will see on the website.

Supplier Old rating New rating Change in Stars
Affect Energy 3 stars 3 stars n/a
Airtricity 3 stars 3 stars n/a
Avro Energy 3 stars 3 stars n/a
Better Energy 2 stars 2 stars n/a
Brighter World Energy 3 stars 3 stars n/a
Bristol Energy 3 stars 3 stars n/a
British Gas 5 stars 5 stars n/a
Sainsbury’s Energy 5 stars 5 stars n/a
Budget Energy 4 stars 4 stars n/a
Bulb 3 stars 3 stars n/a
Co-Operative Energy 2 stars 2 stars n/a
Cardiff Energy 2 stars 2 stars n/a
Dali Gas 2 stars 2 stars n/a
E 4 stars 4 stars n/a
E.ON 4 stars 4 stars n/a
Ebico 3 stars 3 stars n/a
Economy Energy 2 stars 3 stars 1
Ecotricity 4 stars 4 stars n/a
EDF Energy 5 stars 5 stars n/a
London Energy 5 stars 5 stars n/a
Seeboard Energy 5 stars 5 stars n/a
Sweb Energy 5 stars 5 stars n/a
Electric Ireland 3 stars 3 stars n/a
ENGIE 4 stars 4 stars n/a
Enstroga 2 stars 2 stars n/a
Entice Energy 2 stars 3 stars 1
Extra Energy 2 stars 2 stars n/a
first:utility 3 stars 3 stars n/a
Fischer Energy 3 stars 3 stars n/a
Flow Energy 3 stars 4 stars 1
Future Energy 3 stars 3 stars n/a
GB Energy 3 stars 2 stars -1
Gen4U 2 stars 2 stars n/a
GnERGY 3 stars 3 stars n/a
Go Effortless Energy 2 stars 2 stars n/a
Good Energy 5 stars 4 stars -1
Green Energy UK 3 stars 3 stars n/a
Green Network Energy 3 stars 3 stars n/a
Green Star Energy 2 stars 2 stars n/a
Iresa 3 stars 3 stars n/a
isupplyenergy 1 star 1 star n/a
LoCo2 Energy 3 stars 3 stars n/a
npower 3 stars 3 stars n/a
Octopus Energy 3 stars 3 stars n/a
OneSelect 2 stars 2 stars n/a
EnergySW 4 stars 4 stars n/a
Fairer Power 4 stars 4 stars n/a
Ovo Energy 5 stars 5 stars n/a
Peterborough Energy 4 stars 4 stars n/a
Southend Energy 4 stars 4 stars n/a
PFP Energy 5 stars 4 stars -1
Power NI 3 stars 3 stars n/a
Robin Hood Energy 4 stars 2 stars -2
White Rose Energy 4 stars 2 stars -2
ScottishPower 2 stars 3 stars 1
So Energy 3 stars 3 stars n/a
Spark Energy 2 stars 2 stars n/a
Atlantic Electric & Gas 5 stars 5 stars n/a

Compare and see how much you can save on your energy bills

6 December 2016

Our website is updated with the latest service ratings. Below are the changes you will see on the website.

Supplier Old Rating New Rating Change in stars
Affect Energy 3 stars 3 stars n/a
Airtricity 3 stars 3 stars n/a
Avro Energy 3 stars 3 stars n/a
Better Energy 2 stars 2 stars n/a
Bristol Energy 3 stars 3 stars n/a
British Gas 5 stars 5 stars n/a
Sainsbury’s Energy 5 stars 5 stars n/a
Budget Energy 3 stars 3 stars n/a
Bulb 3 stars 3 stars n/a
Co-Operative Energy 2 stars 2 stars n/a
Cardiff Energy 2 stars 2 stars n/a
Dali Gas 2 stars 2 stars n/a
E 4 stars 4 stars n/a
E.ON 4 stars 4 stars n/a
Ebico 3 stars 3 stars n/a
Economy Energy 2 stars 1 star -1
Ecotricity 4 stars 4 stars n/a
EDF Energy 5 stars 5 stars n/a
London Energy 5 stars 5 stars n/a
Seeboard Energy 5 stars 5 stars n/a
Sweb Energy 5 stars 5 stars n/a
Electric Ireland 3 stars 3 stars n/a
Extra Energy 2 stars 2 stars n/a
first:utility 3 stars 3 stars n/a
Flow Energy 3 stars 3 stars n/a
GB Energy 3 stars 3 stars n/a
GnERGY 2 stars 2 stars n/a
Go Effortless Energy 2 stars 2 stars n/a
Good Energy 4 stars 3 stars -1
Green Energy UK 2 stars 2 stars n/a
Green Star Energy 3 stars 2 stars -1
Iresa 2 stars 2 stars n/a
isupplyenergy 1 star 1 star n/a
LoCo2 Energy 3 stars 3 stars n/a
npower 2 stars 3 stars 1
Octopus Energy 3 stars 3 stars n/a
EnergySW 4 stars 4 stars n/a
Fairer Power 4 stars 4 stars n/a
Ovo Energy 5 stars 5 stars n/a
Peterborough Energy 4 stars 4 stars n/a
Southend Energy 4 stars 4 stars n/a
Places for People 3 stars 4 stars 1
Power NI 2 stars 2 stars n/a
Robin Hood Energy 3 stars 3 stars n/a
ScottishPower 2 stars 2 stars n/a
So Energy 3 stars 3 stars n/a
Spark Energy 1 star 2 stars 1
Atlantic Electric & Gas 5 stars 5 stars n/a
M&S Energy 5 stars 5 stars n/a
Scottish Hydro 5 stars 5 stars n/a
Southern Electric 5 stars 5 stars n/a
SSE 5 stars 5 stars n/a
Swalec 5 stars 5 stars n/a
Utilita 3 stars 4 stars 1
Utility Warehouse 4 stars 4 stars n/a

Compare and see how much you can save on your energy bills

13 October 2016

Our website is updated with the latest service ratings. Below are the changes you will see on the website.

Supplier Old Rating New Rating Change in stars
Affect Energy 3 stars 3 stars n/a
Airtricity 3 stars 3 stars n/a
Avro Energy 2 stars 3 stars 1
Better Energy 2 stars 2 stars n/a
Bristol Energy 3 stars 3 stars n/a
British Gas 5 stars 5 stars n/a
Sainsbury’s Energy 5 stars 5 stars n/a
Budget Energy 3 stars 3 stars n/a
Bulb 3 stars 3 stars n/a
Co-Operative Energy 1 star 2 stars 1
Cardiff Energy 2 stars 2 stars n/a
Dali Gas 2 stars 2 stars n/a
E 3 stars 4 stars 1
E.ON 4 stars 4 stars n/a
Ebico 3 stars 3 stars n/a
Economy Energy 2 stars 2 stars n/a
Ecotricity 4 stars 4 stars n/a
EDF Energy 5 stars 5 stars n/a
London Energy 5 stars 5 stars n/a
Seeboard Energy 5 stars 5 stars n/a
Sweb Energy 5 stars 5 stars n/a
Electric Ireland 3 stars 3 stars n/a
Extra Energy 2 stars 2 stars n/a
first:utility 3 stars 3 stars n/a
Flow Energy 4 stars 3 stars -1
GB Energy 2 stars 3 stars 1
GnERGY 2 stars 2 stars n/a
Go Effortless Energy 2 stars 2 stars n/a
Good Energy 4 stars 4 stars n/a
Green Energy UK 2 stars 2 stars n/a
Green Star Energy 4 stars 3 stars -1
Iresa 2 stars 2 stars n/a
isupplyenergy 1 star 1 star n/a
LoCo2 Energy 2 stars 3 stars 1
npower 2 stars 2 stars n/a
Octopus Energy 3 stars 3 stars n/a
EnergySW 4 stars 4 stars n/a
Fairer Power 4 stars 4 stars n/a
Ovo Energy 4 stars 5 stars 1
Peterborough Energy 4 stars 4 stars n/a
Southend Energy 4 stars 4 stars n/a
Places for People 3 stars 3 stars n/a
Power NI 2 stars 2 stars n/a
Robin Hood Energy 3 stars 3 stars n/a
ScottishPower 2 stars 2 stars n/a
So Energy 3 stars 3 stars n/a
Spark Energy 1 star 1 star n/a
Atlantic Electric & Gas 5 stars 5 stars n/a
M&S Energy 5 stars 5 stars n/a
Scottish Hydro 5 stars 5 stars n/a
Southern Electric 5 stars 5 stars n/a
SSE 5 stars 5 stars n/a
Swalec 5 stars 5 stars n/a
Utilita 2 stars 3 stars 1
Utility Warehouse 3 stars 4 stars 1
Zog Energy 2 stars 2 stars n/a

Compare and see how much you can save on your energy bills

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