M&S Energy has been providing energy to homes across the UK for over a decade. They pride themselves on supplying green energy and providing a simple, great value tariff. Let’s take a look at their credentials.
M&S Energy launched in 2008, initially partnering with SSE for energy provision. In 2018, M&S Energy switched its provider to popular newcomer Octopus Energy. With the might of High Street giant Marks and Spencer behind it, M&S Energy is a familiar name to many consumers in the UK and beyond.
Energy provider Octopus Energy, who provide M&S Energy customers with their electricity and gas are a highly thought of provider, having won Which? energy provider of the year three times in recent years.
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Marks and Spencer is a well thought of company, thanks to its commitment to providing quality as well as value for its customers across all sectors in which it operates. Specifically considering M&S Energy Tariffs, calculations from April 2020 estimate that their customers with average consumption are around £160 better off per year than people on standard variable tariffs with Big 6 companies.
Octopus Energy supplies energy to M&S Energy customers. Octopus supplies energy from 100% renewable sources.
Energy Source | 2018 | 2017 | 2016 | 2015 |
Coal | 7.00% | 9.00% | 25.00% | 31.00% |
Gas | 65.00% | 56.00% | 35.00% | 27.00% |
Nuclear | 5.00% | 5.00% | 7.00% | 3.00% |
Renewable | 21.00% | 27.00% | 29.00% | 37.00% |
Other | 2.00% | 3.00% | 4.00% | 2.00% |
CO2 Emission | 310 g/kWh | 298 g/kWh | 380 g/kWh | 398 g/kWh |
Nuclear Waste | 0.00031 g/kWh | 0.00038 g/kWh | 0.00047 g/kWh | 0.00023 g/kWh |
In an attempt to keep their pricing transparent and easy to follow. M&S Energy offer a single tariff, their 12 month fixed tariff, which is available for economy seven, dual fuel energy and gas and electricity supply customers.
There is no separate complaints data for M&S Energy as their complaints are included with Octopus Energy’s complaints data as they deliver the customer service for M&S Energy.
In common with many suppliers today, M&S Energy customers can manage their accounts simply online. Telephone support is available for those who prefer talking through any changes or issues.
Simply add your details to the M&S Energy website, which will provide you with a quote in seconds. It is important to compare energy tariff quoted with your current provider to see if it is a better deal for you before proceeding. If you are happy to proceed, just follow the on screen instructions and wait for confirmation that your switch has been ordered.
Contact number: 08081 697 822
Email: [email protected]
Contact number: 0330 440 1624
Website: http://www.ombudsman-services.org/
Write a letter: 3300 Daresbury Park, Daresbury, Warrington WA4 4HS
Contact number: 0808 223 1133
Website: http://www.citizensadvice.org.uk/consumer/energy/energy-supply/
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