So Energy vs E.ON Next – Comparing the Best Energy Supplier

Who Are So Energy and E.ON Next?

So Energy

• Parent Company: So Energy
• Customer Base: Over 250,000 homes
• Headquarters: London, UK
• Main Services: Gas, electricity, renewable energy, and smart meters
• Renewable Electricity Commitment: 100% renewable electricity

So Energy is a smaller energy supplier in the UK. They focus on renewable electricity. Customers know them for their competitive energy tariffs and commitment to green energy. To help you track your energy use, So Energy provides smart meters that give real-time data. The company has built a good reputation in the energy market by offering simple and affordable energy plans.

E.ON Next

• Parent Company: E.ON
• Customer Base: Over 7 million households
• Headquarters: Coventry, UK
• Main Services: Gas, electricity, energy for businesses, and smart meters
• Renewable Electricity Commitment: Uses sources like wind power and hydro

E.ON Next is a major energy supplier in the UK. They provide both fixed and variable tariffs. E.ON Next is part of the E.ON Group, which is one of the largest energy suppliers in Great Britain. They focus on renewable energy and green energy solutions. This includes energy from wind farms and hydropower plants. They also offer a Next Flex tariff. This tariff allows customers to have flexible rates that follow Ofgem’s price cap.

Energy Prices and Tariffs Comparison

Energy Tariffs: Fixed vs Variable

• So Energy has lower rates for electricity and gas compared to E.ON Next.
• E.ON Next has slightly higher standing charges for both electricity and gas. But, they provide more flexible options, like the Next Flex tariff.

Fixed and Standard Variable Tariffs

• So Energy offers lower fixed tariff rates. E.ON Next, however, provides a flexible tariff without exit fees. This is a good choice for people who want more certainty about their prices.
• E.ON Next’s Next Flex tariff allows for better price flexibility. It fits within Ofgem’s price cap.

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Smart Meters and Energy Efficiency

Both So Energy and E.ON Next offer smart meters. These devices provide more precise meter readings. They enable customers to track their energy use in real-time. By using smart meters, both companies aim to help customers understand their energy bills better. They also want to assist customers in reducing their energy consumption.

• So Energy gives you 100% renewable electricity. This is part of their promise for green energy. It is a smart choice for customers who want to lower their carbon footprint.
• E.ON Next also provides green energy. This energy comes from renewable sources like wind power and solar panels. This helps build a more sustainable energy supply.

Customer Service and Reviews

Trustpilot Ratings

Correct as of 05/03/2025

E.ON Next has a TrustScore of 4.4 out of 5. So Energy has a slightly lower TrustScore of 4.2 out of 5. So Energy receives excellent reviews for its customer service, even though it is a smaller energy company. E.ON Next also performs well in customer service and has a higher TrustScore overall.

Complaints Per 100,000 Customers

Source – OFGEM

• So Energy receives more complaints than E.ON Next. A lot of these complaints focus on billing and misunderstandings about energy tariffs.
• E.ON Next has fewer complaints, particularly about how they communicate with customers and the accuracy of billing.

How to Pay Your Energy Bills

Payment Methods Comparison

• So Energy does not accept cheque payments. In contrast, E.ON Next offers more traditional payment options.
• Direct Debit is the least expensive and simplest payment method for both companies. It helps keep prices steady and reduces the risk of missed payments.

How to Submit Meter Readings: So Energy vs E.ON Next

How to Submit Meter Readings to So Energy

1. Log in to your So Energy account using the So Energy website or the app.
2. Find the Submit a Meter Reading section.
3. Fill in your latest meter readings for electricity and gas.
4. Confirm and send your meter readings. This helps to keep your energy bills correct.
5. Look in your email or online account for a confirmation that your readings were submitted.

How to Submit Meter Readings to E.ON Next

1. Log in to your E.ON Next account through the E.ON Next website or the E.ON Next app.
2. Look for the Submit a Meter Reading section in your online account.
3. Type in the readings from your electricity and gas meters.
4. Confirm and send the readings to ensure your billing is right.
5. Wait for a confirmation via email or a notification from the app.

Why Submit Meter Readings?

• Accurate Billing: When you give your meter readings, your energy bills show exactly how much you use. This matters if you’re on a fixed deal or a standard variable tariff.
• Energy Price Cap Impact: By providing meter readings, you help avoid mistakes due to Ofgem’s price cap or shifts in the energy market. This makes your energy use and bills clearer.
• Tracking Energy Use: Watching your average annual consumption and changing how you use energy can help you enjoy the Next Pledge Tariff or other options for renewable energy. These choices often fit well with the Ofgem price cap.

Switching Energy Suppliers and Finding the Best Tariff

1. Compare tariffs – Use energy tools to find the best fixed and variable rates.
2. Check exit fees – So Energy has lower exit fees compared to E.ON Next.
3. Consider renewable energy options – So Energy offers 100% renewable electricity. E.ON Next has various renewable sources like wind and solar.
4. Look for dual-fuel tariffs – Both suppliers provide dual-fuel tariffs. These can help save you on gas and electricity.

FAQs About So Energy vs E.ON Next

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