Hometree Heating Cover: What You Need to Know

October 6th, 2025
Hometree Heating Cover: What You Need to Know

When you want boiler cover in the UK, you might come across Hometree. The company is known to give peace of mind. The cover plans have transparent pricing. You also get unlimited claims. A lot of people are looking to see how their boiler cover plans compare to other boiler cover providers. People also ask if these plans are good value or not.

This guide talks about the main plans from Hometree. It tells you what level of cover you get with each plan. You will find out about the costs and how the customer service is. We also look at how they do when you compare them to other providers like British Gas.

Why consider Hometree for boiler cover?

  • You get an annual boiler service with most plans.
  • There are unlimited claims, so you do not have to worry about a limit on call-outs.
  • The pricing is easy to see, and there is a promise the cost will not go up if you do not make a claim.
  • This boiler service cover is offered in mainland England, Scotland, and Wales.
  • Insurance onboarding is FCA-regulated for the plans that fit the rules.
  • A local engineer will help you, and you have 24/7 customer service.

Hometree works to stand out from other providers. The company gives you core insurance plans that are simple to read and easy to get. There are no hidden fees, and you will not find hard-to-read terms.

What boiler cover plans does Hometree offer?

Hometree gives you three main boiler cover plans. These plans are for all kinds of homes. The level of cover you choose depends on what you need for your place. This helps you make sure the boiler cover fits you well.

Plan Name What’s Covered Annual Service Visit Typical Cost* Excess Options Extras
Your Boiler Gas boiler, flue, boiler controls Yes From £12.95 per month £0, £60, £95 Transparent pricing, unlimited claims
Your Heating Boiler + entire central heating system Yes From £14.50 per month £0, £60, £95 Heating system repairs included
Your Home Boiler, central heating, plumbing, home electrics, drains Yes From £19.95 per month £0, £60, £95 Full home cover, comprehensive protection

*Prices here are just guesses and can change. It will depend on the extra cost that you want to pay.

All plans pay for the parts and the work needed. Heating engineers help you with repairs when you need it. You can call for help any time, as often as you need.

What is included in Hometree boiler cover?

  • Get an annual service visit to keep your boiler in good working order.
  • If you have a gas boiler, it does not matter what type or how old it is. Repairs will be done if needed and if it is still in good shape.
  • You can make unlimited claims and the cost of any necessary repairs will be covered.
  • There is boiler breakdown cover if your boiler breaks without warning.
  • Central heating cover is part of higher-tier plans. This means pumps, radiators, and pipework will also be covered.
  • If you want more cover, you can get extended cover that protects your plumbing, home electrics, drains, and pest control.
  • The pricing is clear so you do not have to pay hidden or extra fees.
  • Customer service is ready to help you at any time, day or night.

What is not covered?

Like most boiler cover providers, Hometree has some limits.

  • If your boiler cannot be fixed in a way that is good or makes sense with money, then the cover will not be there for you.
  • This cover is made for the main parts of England, Wales, and Scotland. It will not work in other places outside these parts.
  • Some things are not covered, like faulty fuse boxes, read old systems, or if your boiler is not in good working order when you first get this cover.
  • This cover will not help with problems that were already there when you started, also not for upgrades, or small fixes that just look better but do not change how it works.
  • Boiler controls are part of this cover. But if you use smart controls, then there could be extra rules for them.

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How does Hometree pricing work?

Hometree uses transparent pricing, so you know the cost upfront. You get clear prices right from the start. This helps you feel good about what you pay.

  • Call-out fee (excess): You can choose to pay £0, £60, or £95 each time you make a claim. If you pick a higher fee, your monthly cost goes down.
  • Annual boiler service: A yearly boiler service that comes with every core plan. The boiler service is worth around £99.
  • No sneaky fees: When repairs are needed, the cost covers both the parts and the work. There are no hidden charges.
  • Second year pricing: With Hometree, if you do not make any claims, your premium for the second year will only increase with inflation, not more than that.

This way helps you feel calm and sure about your choice. It stops you from getting stress when renewal prices go up, which is what you see with other providers. You get peace of mind knowing there is no sudden rise in cost.

How does Hometree compare to British Gas?

British Gas is one of the biggest names in boiler cover in the UK. Here is how they line up next to other boiler cover providers.

Feature Hometree British Gas
Annual boiler service Included Included
Unlimited claims Yes Yes
Transparent pricing Strong emphasis Renewal hikes common
Level of cover Boiler only, boiler + heating, full home cover Multiple HomeCare plans with add-ons
Local engineer network Growing, national coverage Large engineer workforce
Pricing From £12.95 per month Often higher starting costs
Sneaky fees? Marketed as none Customers often report extra fees

Many people choose to use Hometree after being with British Gas. They look for lower monthly costs and want more clear and transparent pricing.

Customer service and reviews

Positives

  • High ratings on independent review platforms with many satisfied Hometree customers
  • They pick up the phone quickly and start working on claims right away.
  • Their local engineers can go to most places.
  • The rules are easy to read, so new customers can find what they need fast.

Negatives

  • A few people say there are delays in the yearly servicing.
  • There are reports that some boilers are being called beyond economical repair.
  • A few people have had problems with how good the repairs are and how easy it is to get the right parts.

The feedback says there are some long-term customers who feel happy. But there are also a few people who do not feel good about their experience. This is very common with boiler cover providers. You will always see people feel good about the boiler cover they use, and some feel let down by it.

Customer service and reviews

Does boiler cover save money in the long run?

Boiler cover, such as the ones you get from Hometree, can help you avoid costly repairs. It can also help stop big problems that might keep your heating from working.

  • Regular servicing lets you find problems early. It also helps the heating system last longer.
  • Comprehensive protection can help you avoid big costs if the boiler stops working.
  • Annual service visits keep your hot water supply and central heating system working well.

If you do not have a cover policy, fixing a broken boiler can cost a lot. A small issue might be around £150. A bigger one could be over £1,200. A cover policy helps you handle this. You pay for it bit by bit over time, so you don’t feel the big cost all at once.

Why compare boiler cover and energy prices together?

Boiler cover can help you when there are costly repairs. This can make it easy to deal with home bills. But, it’s not the only thing you should look at. You also need to know what you pay for gas and electricity. If you spend some time comparing energy prices and also compare boiler cover, you can save money. This can help you make your bills lower every month.

For example:

  • A family can save much money every year if they move to a better energy deal.
  • If you pick a boiler plan or home plan when you switch your energy tariff, you can keep safe from costly repairs and high energy costs.
  • People who get regular maintenance with good heating system tariffs see their heating system work well. This helps keep the heating from breaking down. They also spend less money over time.

When you look at Hometree core insurance plans, check to see if you have the best energy deal at your house too. It is good to compare boiler cover with energy prices next to each other. When you do this, you can see all your costs for the year. You will also make sure you get the ideal level of cover with core insurance plans and not pay too much for your bills.

What about new boilers and finance?

Hometree helps you pay for your boiler with its heating plan. With this heating plan, you can:

  • Get a brand new gas boiler that is made to use less energy.
  • You can choose from different finance options, so it is easy to spread out the cost of your new gas boiler.
  • This plan gives you regular maintenance and servicing for the gas boiler to help it last longer.
  • If there is an event of a breakdown, there will be cover for your new gas boiler.

For homes that have an old boiler and it is not in good shape, using boiler finance can be a good way to pay for repairs. This can be an economical repair choice as you do not have to pay for cover every single time the boiler breaks. It helps you get the boiler fixed and save some money over time.

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Key points to check before buying Hometree boiler cover

  1. What level of cover do you want? Is it for your boiler only, your boiler and central heating, or do you need full home cover?
  2. Which call-out fee suits you best? Think about how much you pay each month and what you pay when you need to get help.
  3. Is your boiler working well right now, and can you get boiler cover for it?
  4. Do you need extra cover for things like pests or your home electrics?
  5. Are you a new customer who can grab some deals, like a gift card?
  6. Do you get more from boiler cover plans, or is boiler finance going to be the better option for you?

These tips can help you see what level of cover fits you. You can choose between cover plans, home cover, or more options if your central heating and boiler are in good working order. If you want to spread costs, then boiler finance might be the way to go.

FAQs about Hometree boiler cover

Does Hometree include an annual service?

Yes, every boiler plan includes an annual boiler service. This is to help keep your gas boiler safe and running well. Getting a regular boiler service helps make sure your system is cared for all year. The boiler plan is a part of the Hometree core insurance plans.

Can I make unlimited claims?

Yes, when you get core boiler insurance plans, you have unlimited claims. There is no cap on how many times you can call for help. You will have this with a boiler insurance policy by itself, or with a home plan that covers more things.

Is Hometree regulated by the Financial Conduct Authority?

Yes, Hometree boiler insurance is checked and managed by the FCA. This means you can feel safe and know there are laws to protect you when you buy a boiler plan or home plan. If you pick a Hometree boiler or home plan, you get cover through the rules for financial services. So, when you buy boiler insurance from Hometree and join these plans, you can feel good because these rules help people like you.

Will my price increase in the second year?

Hometree says that if you do not make a claim, your prices will not go up more than the rate of inflation. This means you can keep the same level of cover you want. You do not have to worry about surprise price increases when you need to renew. This helps you feel good and keep your ideal level of cover, so you feel more at ease about what you pay.

Does Hometree cover all boiler types?

Yes, Hometree offers boiler cover for gas boilers. You can get cover for gas boiler types of all ages. Your gas boiler just needs to be in good working order when your policy starts.

What happens if my boiler is beyond repair?

If someone tells you your boiler cannot be fixed in a way that makes financial sense, your cover might end. You could be asked to buy a new boiler. At this time, it can be good for you to look into a new boiler plan. There are also some ways to pay over time, and these can help you save money.

Does Hometree cover the entire central heating system?

Yes, but you will get this only with the “Your Heating” and “Your Home” plans. The boiler plan covers just your gas boiler and the controls. If you take the higher plans, you get cover for your whole central heating system. These plans help take care of your entire central heating system, not just the gas boiler.

Are there any sneaky fees?

Hometree says there are no hidden charges with its service. When you choose one of the Hometree core insurance plans, you get to pick your own call-out fee. This way, all costs with the core insurance plans are clear right from the start.

Does Hometree cover home electrics?

Yes, the “Your Home” plan will cover things like faulty fuse boxes, wiring, and issues with your home electrics. This home plan is a good choice if you want more protection for your home.

Is there a customer incentive for new sign-ups?

Sometimes, Hometree shares deals with people. If you are one of the new customers and you join a boiler plan or a home plan with them, you may get gift cards.

Is there a claims process for Hometree heating cover and how does it work?

Yes, there is an easy way to make a claim. If your boiler cover is active and your heating system goes down, you can call the customer service team at Hometree. The team is there for you day and night. When you get in touch, they take your details. They also listen to the problem you have. Right after that, they send a local engineer to help you. With Hometree core insurance plans, you will not wait for long to get help. The core insurance plans include both parts and labour for your boiler cover. If you have a higher plan, your gas boiler cover also takes care of your whole heating system. All this is part of the claim process.

Can I get Hometree heating cover for my rental property?

Yes, Hometree has heating cover and gas boiler cover that is made for landlords. You can pick the level of cover that works best for you. Choose a simple boiler-only plan or a full home plan, what you feel is right. All landlord policies come with an annual service. There is boiler cover for breakdowns, and skilled engineers will help you if you need it. All this helps keep your rental home in good working order for your tenants.

Does boiler cover save money in the long run?

Boiler cover, such as Hometree’s boiler plan, can help you avoid big repair bills and stop unexpected problems. With regular servicing and an annual service, your heating system can last a lot longer. A plan with comprehensive protection also lets you pay for repairs over time. The savings do not stop with boiler cover. If you want to save even more money, you should check energy prices now and then. A home plan that suits your needs, along with the best energy deals, is a good way to save. When you mix gas boiler cover with a cheaper energy tariff, you and your family can cut costs without much trouble.

Can I cancel my Hometree boiler cover if I’m not happy?

Yes, Hometree lets you cancel your boiler plan during the cooling-off time. This is usually the first 14 days. You will get all your money back if you have not made any claims. After this time, the rules for stopping your plan will be based on your own cover policy.

A lot of people who use Hometree look at their boiler cover, home plan, and energy deal every year. They do this to make sure they have the right level of cover with their cover plans. They also want the best price. If you want the right boiler cover or are thinking about other boiler cover plans, it is good to check your level of cover every so often. This helps you get the ideal level of cover for what you need.

How quickly will Hometree send an engineer if my boiler breaks down?

Hometree wants the claims process to be fast and easy for you. When you have a problem with your gas boiler, you can reach the customer service team any time. They work 24/7 and try to send a local engineer to you as soon as possible. For urgent issues, a local engineer can come to your home in about 24 hours. The time it takes for help to arrive can be different, based on where you live and the cover plans you have with Hometree. Most gas boiler cover plans give you priority care. So, you do not have to wait long or deal with big problems if your gas boiler stops working. The boiler cover plans from Hometree are here to help you when you need it most.

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