Fuse Energy vs OVO Energy – Which Supplier Is Better?

Who Are Fuse Energy and OVO Energy?

Fuse Energy

1. Parent Company: The parent company is Fuse Energy.
2. Customer Base: Fuse Energy is a new supplier in the UK energy market. Their customer base is getting bigger as they go forward.
3. Headquarters: The company is in the UK.
4. Main Services: They have electricity supply, renewable energy, and smart meters.
5. Renewable Energy Commitment: They get all their electricity from 100% renewable generators.

Fuse Energy is a new energy supplier that cares about green energy. It gets all its electricity from things like solar panels and wind farms. If you want to lower your carbon footprint, Fuse Energy has variable tariffs and good prices. Unlike bigger names such as British Gas or Scottish Power, Fuse Energy does not give gas to their customers.

OVO Energy

1. Parent Company: OVO Group
2. Customer Base: There are over 5 million homes in the UK that get their services.
3. Headquarters: The company is in England, UK.
4. Main Services: The company gives gas, electricity, solar panels, EV tariffs, and smart meters.
5. Renewable Electricity Commitment: All the electricity comes from wind and solar energy.

OVO Energy is one of the big green energy suppliers in the UK. They have both fixed and variable plans. You can also get smart meters from them. If you care about the environment, OVO Energy lets you offset carbon. OVO Energy gives both electricity and gas, while Fuse Energy does not. This makes OVO a better choice for homes that want both types of energy. A lot of people in the UK can look at OVO Energy and Fuse Energy when choosing a new energy supplier.

Energy Prices and Tariff Comparison

The total energy bill for your home is mostly based on how much electricity you use. There are two main parts in this cost. The first is the standing charge. The second is the unit rate.

The energy price cap is set by Ofgem. It has an effect on the grid across the country. This rule helps make sure standard variable tariffs do not go above a certain price. From April 1 to June 30, the energy price cap will be at £1,849 for the year. This is more than the amount from January to March, which was £1,738.

Which Energy Supplier Offers Better Value?

In the UK, the energy market is going through changes now. Both Fuse Energy and OVO Energy are getting a lot of talk because of this. The two companies give people new choices that focus on green energy tariffs. Each company draws in a different group of people. Some people like what Fuse Energy offers, while others feel OVO Energy is a better option for them.

• Fuse Energy started in 2022. It is a tech-led company. The company works fully online. The main aim of fuse energy is to make things easy and keep costs low.
• OVO Energy started in 2009. Now, it is one of the biggest energy companies in the UK. OVO gives more services and has energy-saving tools. These help many UK households save money and power.

If you want to choose between these two energy providers, this easy guide can help you. It shows things like tariff prices, what they do about their carbon footprint, customer reviews, and some other key points. This will help you make a good choice.

Quick Comparison: Fuse vs OVO

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What About Energy Tariffs?

Fuse Energy Tariffs

Fuse offers you one clear fixed tariff. The price is lower than the energy price cap for most people. You will not have to pay exit fees. There are no hidden extras with this tariff.

Because Fuse gives people stable prices, it is a good choice when there is an energy crisis or prices go up. A lot of people pick Fuse during these times. They know their prices will not go up without warning. This makes them feel safe about their bills. Even if other people pay more, those who use fuse feel calm about what they have to pay.

OVO Energy Tariffs

OVO Energy offers several tariff plans that you can pick from. These options are set by how much energy you use and what you need. Their most popular tariff is a plan that helps cut down on carbon. It will lower the carbon impact from your home. OVO makes it easy for you to choose the best plan for you and your home.

OVO’s app lets you see insights about your energy usage. The app does its own checks to help you know how you use energy based on your habits.

Which Supplier Is Greener?

Both suppliers give you renewable energy for your use. There is a difference, though, in how they take care of your effect on the planet.

Fuse Energy

• All the electricity is 100% supported by REGO and comes from clean, green sources.
• There is no gas offsetting or any green gas at this time.
• There is no plan yet for carbon reporting or to cut carbon.

OVO Energy

• All the electricity that you get is 100% green.
• Some tariffs will help you make up for the carbon that comes from gas.
• You can get advice from us on how to make your home better with more insulation.
• There are tools that can help you with solar panels and electric cars.

OVO puts money into long-term renewable energy projects around the world. These projects help add more clean electricity to the grid. With this work, OVO gives support to renewable energy and also helps the grid over time.

Smart Meters and Energy Usage Insights

Both companies will put smart meters in your home. But OVO goes further. You can see usage graphs that tell you how you use energy. OVO also gives you advice for your smart home. This can help you lower bills and stay comfortable. The company also sends automatic alerts if your energy usage changes and something looks unusual.

• Fuse gives you updates each day about how you use energy. It also shows the bill you may get. You can see all this by using the Fuse Energy app.
• OVO’s mobile app lets you see your expected bills. You can check when you use the most energy. The app also gives you tips to save money.

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How Does Customer Service Compare?

Fuse Energy

• There is no call centre. All help with customer service is given on the app and by email.
• This is good for people who like to use the app and other digital tools.
• Reviewers say the customer service team is helpful. They also say that replies come fast.

OVO Energy

• The call centre and live chat are set up. You can use them any time.
• It has won awards for good customer support.
• A lot of people say there are long wait times. But the staff know what they are doing.

Solar Panels and Electric Vehicles

If you want to get solar panels or buy an electric car, you will quickly see that not all suppliers are the same. Each one is different in the way they work. When you go to get solar panels or an electric car, you may see that the price, service, and what you get are not always the same. This is why it is good for people to look at all the options, see what is best for them, and pick the one that makes the most sense before making a choice.

• OVO Energy:
  • OVO Energy offers you the SEG (Smart Export Guarantee).
  • There is a Charge Anytime EV add-on. With this, you get off-peak pricing for your EV.
  • The billing works well if you have solar panels.
• Fuse Energy:
  • Fuse Energy does not give you SEG payments.
  • There are no EV-only tariffs in 2025.
  • They do not support solar power or battery use.

If you want to make grid electricity or you want to charge electric cars at a lower cost, OVO is the best choice.

Warm Home Discount, Billing, and Accessibility

Only OVO now gives the Warm Home Discount. This helps people who have less money to pay their winter bills. You may need it more during the time when usage goes up. The main months for this are September, October, December, and January.

Billing-wise:

• Fuse sends you bills in the app. Each bill is made using your real meter readings.
• OVO lets you get your billing online or get it on paper. You can choose the monthly payments that work for you. If you use pay-as-you-go, you can top up by yourself.

Customer Reviews: What Do UK Households Say?

Fuse Energy Trustpilot (July 2025)

• ⭐ 4.4 out of 5
• 88% 5-star reviews
• People say good things about the app. The billing is clear for them, and it is easy to switch to it.

OVO Energy Trustpilot

• ⭐ 4.0 out of 5
• There are mixed reviews for the app. Some people say the app and the EV tools are good to use. But, other people feel there is billing confusion or say you can wait a long time when you call.

A lot of people who had a different supplier before said they moved to Fuse because it is easy to use. Some people picked OVO since it has full-service features.

Where Do They Operate?

Both Fuse and OVO Energy offer gas and electricity in England, Scotland, and Wales. The price is not the same in each area. This is because the grid and local networks have different costs in each place.

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Which Should You Choose?

• Choose Fuse Energy if you want:
  • Simple billing
  • No exit fees
  • Lower energy costs
  • App-based service only
• Choose OVO Energy if you need:
  • SEG payments
  • EV-friendly tariffs
  • Full phone and web support
  • Extra tools for checking how much electricity you use

If you are not sure about what to do, you can use Free Price Compare to check the prices of energy. This can help you find out which tariff is best for your home.

FAQs About Fuse vs OVO Energy

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